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Manager Property

Location:
Garrison, New York, 10524, United States
Posted:
March 08, 2018

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ELLEN P. MATTHEWS

*** *** ****** **** ****

Garrison, N.Y. 10524

646-***-****

ac4qqv@r.postjobfree.com

Property Manager/Executive Assistant with 25 years of experience with the New York real estate market. Possesses a B.A. in Business Management Looking to leverage my knowledge and experience into a role as Property Manager

PROFESSIONAL EXPERIENCE

Pasco County Clerk and Comptroller

April 2017-November 2017

Courtroom Clerk

Recorded case activity for entry into the case management system.

Attended court proceedings to complete paperwork and obtain signatures from the judge for

required paperwork.

Completed paperwork on directives issued by court and distribute copies to agencies and parties

involved.

Documented court activity.

Received and processed advisory paperwork from Sheriff's Department. Prepare and process

subsequent court paperwork.

Responded to complex questions from the related agencies pertaining to court process.

Answered inquiries in person, on the phone, through email and/or in written correspondence

Conducted research of records for data relating to inquiries.

Weeki Wachee North 55+ Community

Community Manager

June 2016-March 2017

Coordinated a team of 3 employees, including maintenance and office personnel

Reviewed and approved timesheets on a bi-weekly basis

Provided excellent customer service

Prioritized resident issues to be addressed each day

Kept up monthly print advertising

Sold & leased homes, processed applications, & cultivated a referral base

Reviewed sales applications and closing documents to certify completion

Collected money and closing conditions

Handled collections door to door & via telephone

Performed home and property inspections

Generated reports for the regional team on a weekly basis

Maintained the filing system for all home sites

Kain Realty, New York, NY

Executive Assistant to CEO/Property Manager

April 1991-June 2016

Prepared monthly arrears reports, and bring delinquent Shareholders & Unit Owners, and Renters to the attention of the Property Manager.

Scheduled Appointments with Contractors and following up on work done to insure job was done to customer satisfaction and delivery logs. Review charges and identify and report discrepancies.

Provided customer services to existing and potential tenants of buildings under our management by promptly answering the Property Manager's' phone calls when they are out of the office, reporting and solving issues that they may have on.

Processed invoices through various accounts payable procedures; manage vendor payments expenditures/records, orders allowing them to gain more trust in the management agency and its staff.

Submitted paperwork and attended hearings to correct HPD and ECB violations, Faulty work by a contractor/vendor, and complaints from tenants.

Handled rent collections, lease renewals, and rent registrations.

Attended housing court on behalf of landlord on cases concerning non-payment and hold-over procedures.

Prepared all renewal, recertification, rent increase, and late rent notices.

EDUCATION

Kaplan University

Master’s in Legal Studies April 2018

Monroe College Bronx, N.Y.

Bachelor of Business Administration in Hospitality Management, April 2015

Associate of Applied Science in Hospitality Management, June 2012

COMPUTER SKILLS

Proficient in MS Office 2010/XP (Word, Excel, PowerPoint) QuickBooks and Clericus,

Licenses and Certifications

NYS Real Estate Broker

NYS Notary Public



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