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Customer Service Human Resources

Location:
Johannesburg, GP, South Africa
Posted:
March 08, 2018

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Resume:

CURRICULUM VITAE OF

PHINDILE FLORENCE ZIKALALA

PERSONAL DETAILS

Surname : Zikalala

Names : Phindile Florence

Identity : 771**********

Gender : Female

Residential address : 539 Abbysinia lodge

Durban

4001

Contact number : 084-***-****

E-mail address : ac4qnn@r.postjobfree.com / ac4qnn@r.postjobfree.com

Home language : Zulu

Other languages : English and Xhosa

Licence : code 10

EDUCATIONAL QUALIFICATIONS

Grade : 12 (Matric) Emhlwaneni High School

Year : 1997

Subjects : Zulu, Afrikaans, English, Geography, History and Biology

TERTIARY QUALIFICATIONS

Institution : Cornerstone

Year : 2008 (3 weeks)

Course : call centre

Subjects : Inbound Training, Outbound Training and Computer Training

Institution : Computer College of South Africa

Year : 2012 ( 1Year)

Course : Computer Administration

Subjects : Information Systems, Business communications, Office management,

Human resources Management, Public Relations, Microsoft Windows

Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access

EMPLOYMENT HISTORY

CURRENT EMPLOYMENT

NAME of company : Julio’s continental restaurants ( 031-***-****)

Position : Waitress

Duties : Ensure shop is clean and ready for a day. Greetings and seating of customers.

Maintaining a friendly, courteous and professional manner all the times.

And maintain good customer service.

Year : 2009 October up to date

PREVIOUS EMPLOYMENT

Name of company : Edgars (031-***-****)

Position : Sales associate

Duties : Ensure the brand look presentable to customers. Greetings and helping

Customers with a brand and maintain customer service.

Year : 2008 November 2009 October ( end of contract)

Name of company : The Buddy’s on the Bay (031-***-****)

Position : Hostess

Duties : Checking bookings of the day and night, greet and seat customer. Do the

Cash-up of the day end and lock the shop.

Year : 9 December 2006 to 2008 March (end of contract



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