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Customer Service Data Entry

Dover, DE
March 07, 2018

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Tanesha Cain

Multi Skilled Candidate

Dover, DE *9904


I am an overachiever! I have to keep busy, reach my goals, and take the initiative to complete all that I can! My detail oriented skills are amazing because I take pride in my work! Willing to relocate to: Georgia - North Carolina - Florida Authorized to work in the US for any employer

Work Experience

Production Operator 1 Team Leader

Dentsply Sirona - Milford, DE

July 2016 to Present

Packing and shipping, inspection of paste cups, checking labels, fill specs, and MO's, wearing PPE safety gear, completing and checking medical and pharmaceutical line clearance paperwork with high attention to details. Complete SOP computer weekly trainings and I use Outlook to receive and send emails. As the Production packing side team leader, I train also new employees on equipments, machines, the production lines and paperwork. When my bosses saw my work ethics and dedication, they all nominated me as the Employee of the Month in July 2017! Customer Service Associate

Royal Farms - Felton, DE

April 2016 to July 2016

I am an overnight cashier and deli worker.

Maintenance Worker

Delmarva Cleaning and Maintenance

May 2012 to October 2015

Seasonal job. Worked here on 2 different occasions for the Nascar races. I cleaned the bathrooms, sky boxes, EMT building, etc. I was also the driver and bathroom attendant on Sundays. Warehouse stocker, order picker, and shipper

Chick's Saddlery - Harrington, DE

April 2014 to January 2015


Stock and sort merchandise into appropriate bin and area of warehouse, pick orders for shipment, and ship orders according to weight and preferred delivery by customer. Accomplishments

I overcame the harshness of my supervisors. At first, they were mean but now everyone adores me! They recognized my work ethics and haven't given me a hard time since. Skills Used

Multi-tasking, time management, problem solving, and organization skills. Medical Billing Specialist-Internship

Southern Delaware Medical Group - Dover, DE

August 2012 to September 2012


Learned how to do hands-on medical claims, checked insurance eligibilities, did EOBs, lab sheets, entered correct ICD-9 codes, kept patient files and visits confidential, made sure all balances are paid, mail out bills, contact insurance companies, double checked patient's files for accuracy, discrepancies, omitted or false information, followed HIPAA regulations, answered and transferred phone calls, made sure all codes matched the diagnosis and the correct billed amount for that code/diagnosis. Accomplishments

I had the hands-on experience I needed to perform independently as a medical biller and coder. Skills Used

Computer, mathematics, organization, multi-tasking, office, Medical and insurance terminology, basic anatomy and people skills.

Social Services Technican volunteer

Delaware Health and Social Services - Dover, DE

September 2011 to March 2012


Sort incoming mail in mailroom, document all incoming faxes, client intakes, answer all phone calls and transfer calls, proofread paperwork, scan, tag, and index proofread cases into computer to become electronic files, add and delete rows in queries, used DCIS II, DOS, internet, Windows, Excel, and many more programs to complete required workloads, made photocopies and followed HIPAA regulations to provide trusted relationships with clients and state employees. Accomplishments

I made a huge impact for social services! Mrs. Regina and Mr. Clarence were stunned by my work ethics, performance, and overall everything! My professionalism blossomed and was training to do everything in the office.

Skills Used

Multi-tasking, data entry, organization, problem solving, keenest eye for details, mathematics, writing, computer, interpersonal and customer service skills. Dietary Aide

Emeritus Senior Living - Dover, DE

October 2009 to July 2011

Set dining tables, served residents meals and beverages, remembered seating, diets and likes/dislikes of residents, she'd Memory Care Unit, assisted nurses with feedings, stocked refrigerators and snack baskets, took food and storage temperatures, bussed tables and washed dishes. Education

Health Claims Specialist

Harris School of Business - Dover, DE

2010 to 2011


Computer skills, 40 wpm, data entry, medical and insurance terminology, 10-key, organizational skills, ICD-9 and ICD-10 coding, and revenue codes, time management skills, customer service, problem solving, leadership, and high attention to detail. (10+ years) Military Service

Branch: Air Force

Service Country: United States

Rank: E-1

July 2001 to August 2002

Basic training

Additional Information

I am a fast learner with great customer service etiquette. I have a passion for numbers, paperwork and everything pertaining to office work. My personality allows others to love being around me, and my eagerness has set an example for others.

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