Customer Service Microsoft Office
Resume:
Charlie M. Ortiz
Siena College **** East ***th Street
*** ****** **** *****, ** 10472
Loudonville, NY 1221 917-***-****
********@*****.***
EDUCATION
Siena College, Loudonville, NY May 2018
Bachelor of Arts in Sociology
Minors: History and Women’s, Gender, & Sexuality Studies
GPA: 3.06
EXPERIENCE
Postal Clerk, Siena College Post Office, Loudonville, NY January 2018- Present
●Sorted, labeled and distributed mail and packages
●Handled cash and credit card payments
Waitress/Bus Person, JP’s Restaurant, Bronx, NY December 2015 – August 2017
●Took orders and served guests
●Handled cash and credit card payments
●Cleaned, set and reset dining room tables
Volunteer, Sexual Assault Crisis Hotline, Loudonville, NY September 2015 – January 2016
●Provided emotional support for individuals who called the hotline
●Gave information about services relating to the individuals needs
●Assisted and supported clients in traveling to hospital for services
Barista, Starbucks Coffee Company, New York, NY May 2015 – September 2015
●Took orders, prepared and served patrons
●Handled cash and processed credit cards
Camp Counselor, Betances Community Center, Bronx, NY Summer 2014
●Worked with and supervised fifth graders during day camp
●Instructed students on math, science, health and nutrition topics
●Supervised weekly field trips throughout NYC
Teacher’s Assistant, Ms. Annie’s Daycare Center, Bronx, NY September 2012 – June 2014
●Volunteered for 20 hours a week
●Helped children with their homework
●Prepared snacks and cooked dinner for all of the children
ACTIVITIES
Member, Sr. Thea Bowman Center for Women, Loudonville, NY Fall 2017– Present
Member, The National Society of Leadership and Success Spring 2017 – Present
Member, Black and Latino Student Union, Loudonville, NY Fall 2014 –Present
Member, Latinos Unificando Nuestra América, Loudonville, NY Fall 2014 – Present
ADDITIONAL SKILLS
Microsoft Office, Prezi, Blackboard, Google Docs, Customer Service, MAXQDA and Cashiering
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