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Customer Service Microsoft Office

Bronx County, NY, 10472
March 08, 2018

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Charlie M. Ortiz

Siena College **** East ***th Street

*** ****** **** *****, ** 10472

Loudonville, NY 1221 917-***-****


Siena College, Loudonville, NY May 2018

Bachelor of Arts in Sociology

Minors: History and Women’s, Gender, & Sexuality Studies

GPA: 3.06


Postal Clerk, Siena College Post Office, Loudonville, NY January 2018- Present

●Sorted, labeled and distributed mail and packages

●Handled cash and credit card payments

Waitress/Bus Person, JP’s Restaurant, Bronx, NY December 2015 – August 2017

●Took orders and served guests

●Handled cash and credit card payments

●Cleaned, set and reset dining room tables

Volunteer, Sexual Assault Crisis Hotline, Loudonville, NY September 2015 – January 2016

●Provided emotional support for individuals who called the hotline

●Gave information about services relating to the individuals needs

●Assisted and supported clients in traveling to hospital for services

Barista, Starbucks Coffee Company, New York, NY May 2015 – September 2015

●Took orders, prepared and served patrons

●Handled cash and processed credit cards

Camp Counselor, Betances Community Center, Bronx, NY Summer 2014

●Worked with and supervised fifth graders during day camp

●Instructed students on math, science, health and nutrition topics

●Supervised weekly field trips throughout NYC

Teacher’s Assistant, Ms. Annie’s Daycare Center, Bronx, NY September 2012 – June 2014

●Volunteered for 20 hours a week

●Helped children with their homework

●Prepared snacks and cooked dinner for all of the children


Member, Sr. Thea Bowman Center for Women, Loudonville, NY Fall 2017– Present

Member, The National Society of Leadership and Success Spring 2017 – Present

Member, Black and Latino Student Union, Loudonville, NY Fall 2014 –Present

Member, Latinos Unificando Nuestra América, Loudonville, NY Fall 2014 – Present


Microsoft Office, Prezi, Blackboard, Google Docs, Customer Service, MAXQDA and Cashiering

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