Operations & Finance Manager
Highly driven logistics operations, and procurement expert with more than thirteen years’ success managing multimillion-dollar budgets and optimizing business performance. Proven to be a dedicated leader, showing perseverance, initiative, and follow through. Demonstrated team player known for trustworthiness, leadership, excellent communication, and positive relationships. Experienced in both private and public sectors emphasizing breadth of knowledge in multiple industries and ability to successfully adapt and excel in any environment. Proven expertise in:
Budgeting and Cost Reduction
Contracts and Negotiations
Procurement and Inventory Control
Planning and Process Management
Analytical Thinking and Resolution
Leadership and Training
Express Employment Services 2017 – present
Office Manager – Styro Products Villa Rica, GA
Streamline process improvements to filing, billing, accounts payable, payroll, operations schedule, and inventory management systems, cycle counting, increasing yield by 21%.
Increased fulfillment processes by 38% through implementation of pick ticket systems.
Accurately order, distribute, and ship supplies and equipment for EPS foam insulation and packaging solutions manufacturer to ensure successful order process fulfillment.
Support main office functions including scheduling, invoicing, and shipping schedules.
Utility Billing Technician – City of Temple, Temple, GA
Oversee complex government utility billing systems.
Ensure compliance with Federal and State regulations, review financial calculations and statements for accuracy, while locating 1.4M in missing revenue. Supported fluidity of transition and diminished customer issues.
Effectively manage sensitive customer concerns, obtaining 48% of missing revenue
Assistant Director Environmental Services –Crothall Healthcare Systems – Binghampton, NY 2015 – 2016
Collaborated on hospital’s infection prevention efforts, focused on providing safety and innovation in a cost effective way.
Led team of 96 employees working in multiple facilities; scheduling, payroll, and performance reviews.
Successfully oversaw $30M budget.
Steadily reduced costs through optimization of logistics planning
Warehouse Manager, Northeast Association of the Blind – Albany, NY 2014 – 2015
Managed logistics and safety compliance of mid-sized warehouse employing 27 legally blind employees.
Designed warehouse to comply with Six-Sigma and ISO 9000 standards. Ensured compliance with ISO 9001:2008, OSHA, DOT guidelines.
Oversaw spending of $10M transportation budget.
Authored company standard operating procedures.
Maintained inventory and distribution of over 30,000 goods, ensuring purchase order matching and timeliness of deliveries.
Transportation Supervisor, Ruan Transportation – Amsterdam, NY 2012 – 2013
Directed daily operations overseeing 67 drivers and 350 pieces of equipment for dynamic national transportation company with 230 locations.
Headed up complex projects involving up to 30 vendors and 10 stakeholders under strict deadlines.
Assured DOT, FTA, FMCSA, OSHA, State, and Federal regulations were followed.
Identified opportunity for annual savings of $2.29M for company.
Logistics Coordinator, Plasan North America – Bennington, VT 2011 – 2012
Formulated international logistics plans for a global company in armor solutions using lean manufacturing principles to guide strategic planning and decision-making.
Positively contributed to logistics planning of many defense projects. Adhered to strict regulations and principles; Federal Acquisitions Regulations (FAR), International Traffic in Arms Regulations (ITAR), OSHA, ISO 9001:2008, and Six-Sigma.
Processed shipments between subcontractors and customers, tracked deliveries and communicated delays, and generated logistics shipping documents such as packing slips and military speck labels for Department of Defense shipments.
Yielded savings of $300K by condensing vendors and increasing volume.
Successfully resolved inbound/outbound freight issues.
Logistics Coordinator, Coast Guard Training Center – Yorktown, VA 2005 – 2010
Supervising key steps in supply chain by utilizing mobile inventory management system, negotiating hundreds of government contracts and purchases, and ensuring ships main and auxiliary power were always functional.
Hurricane Katrina inventory site manager of 14 locations and humanitarian relief operations.
Successfully oversaw inventory for items essential to the support of mission completion for ship squadrons and numerous shore-based units.
Participated in identifying unaccounted inventory resulting in recovery of over $750K in merchandise.
Drove fiscal year-end surplus by effectively managing annual budget of over $400K.
Provided training for over 100 personnel.
Bachelor of Science (2014) - DeVry University, New York, New York
Master of Science (2021) – Grand Canyon University, Phoenix, Arizona