Project Support

Rajiv Ranjan Kumar

Cell# - 317-***-****

*****.***********@*****.***

Experience Summary

PLM consultant with total work experience of 11 years.

9.5 Years of experience in PTC PLM Software’s.

* ***r experience in Software Development using Java, JSP, Servlet’s.

Well Developed skill in providing technical solution for Upgrade, Migration, Implementation, Administration and user/sysadmin support on multiple versions of Windchill/CREO and Pro/Intralink.

Extensive knowledge of Windchill configuration and Installation of different modules, Build release, Maintenance patch/Update/Cluster Setup/CAD worker configuration on cluster environment/Replica-server/DMZ(Reverse-proxy)/Disaster Recovery/SSL/PSM/WCA/DTI/SOLR Indexing, WDS Failover, AIX Shell scripts for Cronjobs, ESI Subscriptions.

Merit of executing project with prestigious clients like Microsoft, Allegion,Pitney Bowes,GE,Honeywell, VOLVO, WABCO,AGCO, Woodward, Hitachi(HHT),Varian Medical Systems, Ashok Leyland etc

Experience on requirement gathering and executing projects at customer location.

An effective communicator with strong team management, leadership, analytical and Coordination abilities.

License management/upgrades/Installation/User Support of other PLM Application tools such as CREO2/3, AutoCAD, SolidWorks, Advanced Spring Design, ANSYS, CETOL, DFMA, MINITAB etc.

Support on Windchill-Oracle ERP ESI issues.

Currently working for Microsoft (Redmond,WA,USA) on H1B Visa from Tech Mahindra.

Technology/Area

Below is a list of important software products and tools that I have worked with.

Technical

Areas

Tools/Language

Windchill PDMLink,ProjectLink 8,9,10,11

Upgrade,update,migration,configuration,administration,integration,customization and user support of Windchill PDMLink

Eclipse/JAVA

PTC Tools

ProE/CREO

Installation, configuration and support

PTC Tools

Oracle 10G/11G/SQL Server 2014

Upgrade, update, support

SQL

AIX,HP-UX

Cronjob scripting, Basic administration

UNIX scripts

Qualifications

Degree and Date

Institute

Major and Specialization

Masters of Computer Applications(MCA)

Pondicherry Central

University, Pondicherry

Computer Applications

Bachelor of computer

application (BCA)

Birla institute of

technology, Mesra

Computer Applications

SSC

Central board of

secondary education

Maths,Physics,

Chemistry(MPC)

Trainings Attended Summary

Program or Course

Organized By

Year

PLM - Windchill: Basics, Administration, Configuration & Customization(CAS)

ITC Infotech India Ltd

2008

Upgrade & Migration Certification

PTC

2009

Windchill PDMLink 10.0 for Creo Elements/Pro

PTC Web Certification

2014

Update to Windchill 10.0 for System Administrators (TRN-3165)

PTC Web Certification

2014

Trainings conducted

Program or Course

Presented to

Year

PLM - Windchill: Basics, Administration, Configuration

Developers(ITC Infotech India Ltd)

2010

Career Profile

Dates

Organization

Role

7th Nov 2016 till date

Tech Mahindra Americas

PLM consultant

7th Sep 2015 – 6th Nov 2016

TATA Consultancy Services Americas

PLM consultant

1st Feb, 2012 - 6th Sep 2015

TATA Consultancy Services

PLM consultant

3rd July 2006 – 31st Jan 2012

ITC Infotech Ltd

PLM consultant

Assignments

The details of the various assignments that I have handled are listed here, in chronological order.

Project Details in Tech Mahindra Americas

Project 1:

Project Name

Windchill 11 Upgrade and Support with SQL Server 2014 Upgrade

Duration

Nov 2016 till date

Client

Microsoft

About the project

Windchill 10.1 to 11 M020 upgrade with Cluster setup/Load balancer/SSL/CAD worker/Replica/Rehost/Active directory integration(Apache, JNDI)/ DMZ(Reverse Proxy)/ Disaster Recovery/PSM setup/Basic performance tuning/WDS Failover/Post upgrade user/system support/Server Infrastructure support/Database support/Windchill Sysadmin Support for DEV/QA/PROD server.

Role

Consultant

Solution Environment

Windchill

Operating System

MS – Windows server 2012 64bit

Languages

JAVA / SQL

Database

SQL Server 2008/2014

Project Details in TATA Consultancy Services

WINDCHILL upgrade/update/Administration and user support for CREO/WINDCHILL.

WINDCHILL PDMLINK cluster data centre move.

Implementation of WINDCHILL-ENOVIA INTEGRATION – Webservices.

Support for WINDCHILL Problem resolution process (PRP) project (PLM-SAP INTEGRATION).

Project 2:

Project Name

Windchill upgrade/update and Support

Duration

From Oct 2013 – Nov 2016

Client

Allegion

About the project

Windchill Sysadmin support. It’s a upgrade and support project with onsite/offshore model. The user issues are logged using SNOW/Remedy system.

Role

Windchill 10.2 upgrade & sysadmin support for Windchill/CREO

User Support Activities

Clearing and re-registering CREO/ProE with windchill

Updating CREO/Windchill preferences for user depending on issue.

Restoring corrupt CREO/ProE cache.

Installing/configuring CREO/ProE.

Workspace issues/resolutions

Providing access to Windchill contexts.

Windchill user management.

User education regarding Windchill/CREO

Windchill/CREO data issues/resolution.

Adding users to team/role in Windchill

Updating Config parameters for CREO/ProE performance

Creating best practices reference document for CREO/ProE users

Checking hardware and software compatibility for Windchill/CREO/ProE

Sys Admin Support activities

Performing export/import of Windchill database schema

Aphelion LDAP export/import in AIX server

Developing AIX shell scripts for Cronjobs

Supporting development server for code and configuration deployment

Deployment of PTC Temp patches

Windchill Sysadmin Support for DEV/QA/PROD server for issues related to queues, content-download, search, performance, purge etc

Windchill rehost and upgrade

Setting up cluster environment post upgrade

Weekend support for code deployment/Windchill maintenance

Work with PTC for fixing unknown windchill issues

Windchill database support.

Extensive knowledge of Windchill configuration and Installation of different modules, Build release, Maintenance patch/Update/Cluster Seup/CAD worker configuration on distributed environment/Replica server/PSM/WCA,DTI,SOLR Indexing, AIX Shell scripts for Cronjobs, ESI Subscriptions.

License management/upgrades/Installation/User Support of other PLM Application tools such as AutOCAD, SolidWorks, Advanced Spring Design, ANSYS, CETOL, DFMA, MINITAB etc.

Support on Windchill-Oracle ERP ESI issues.

Solution Environment

Windchill 10.2

Operating System

AIX, Windows server

Database

Oracle 11G

Project 3:

Project Name

PDMLink data center move

Duration

August 2013 till September 2013

Client

GE

About the project

PDMLink production cluster application (with load balancer) and database movement from Singapore to USA.

It has seven replica servers and several CAD workers configured. The database and vault size was huge.

Role

Consultant

Support Activities

Production clustered environment rehosted to new TO BE PRODUCTION location with configuration in place.

Carried out the following activities:

Rehost of PROD clustered application and database to new location

Reconfiguring the new system with replica servers, CAD workers etc.

Validation of rehosted application

Solution Environment

Windchill

Operating System

MS – Windows server 2008 64bit/ AIX

Languages

JAVA / SQL

Database

ORACLE 11G

Project 4:

Project Name

WINDCHILL-ENOVIA INTEGRATION

Duration

December 2012 – July 2013

Client

Ashok Leyland

About the project

The project includes creation of Windchill web service,

that will process request to/from Enovia. Triggers to

invoke Enovia web service to send and receive data from Enovia and Windchill. Many triggers were developed to enable data transactions between Windchill and Enovia at different states of an object

Role

Developer

Support Activities

Developed the new transaction triggers as per the

customer requirement.

Carried out the following activities:

Development of Windchill Web service triggers.

Validation of Integration test cases

Solution Environment

WINDCHILL 10

Operating System

MS – Windows server 2008 64bit

Languages

JAVA / SQL

Database

ORACLE 11G

Project 5:

Project Name

PROBLEM RESOLUTION PROCESS(PRP)

Duration

March 2012 – December 2012

Client

WABCO

About the project

To implement Communication between Windchill and SAP In both the directions that is invocation of Windchill services from SAP application and invocation of SAP services from Windchill PLM using web services – SOA

Role

Developer

Support Activities

Worked during integration phase and implemented new changes as per additional change request(CR)

Solution Environment

Windchill 10

Operating System

WINDOWS

Languages

JAVA / SQL

Database

ORACLE 11G

Project Details in ITC Infotech Ltd

Project 6 (Onsite assignment):

Project Name

Data Migration

Duration

December 2010 – April 2011

Client

Varian Medical Systems

About the project

Data Migration and business configuration from Pro/INTRALINK 3.4 M030 to PDMLink 10.0 M040

Role

Solution Architect

Support Activities

Designed and Implemented Migration specification document

Lead project team in achieving/exceeding project success criteria’s

Coordinate with customer to ensure consistent and quality inputs and assistance as and when required.

Carried out the following activities:

PDMLink 10.0 M040 Setup

PDMLink 10.0 M040 Configuration

Clone setup

Replica setup

Migration specification and validation plan development

Conflict Identification

Conflict Resolution Support

Rehearsal Migration(s)

Production Migration and validation

Solution Environment

Windchill 10

Operating System

Windows server 2003

Languages

JAVA / SQL

Database

ORACLE 10G

Project 7 (Onsite assignment):

Project Name

Windchill update and Oracle Upgrade

Duration

November 2010

Client

Veeder Root

About the project

Windchill update from 8.0 M020 to M050 and oracle upgrade from 9i to 10G

Role

Solution Architect

Support Activities

Windchill update from 8.0 M020 to M050 and oracle upgrade from 9i to 10G

Carried out the following activities:

PDMLink 8.0 M020 to M050 and Oracle 10G Setup

PDMLink 8.0 M020 to M050 Configuration

Clone setup

Replica setup

Technical specification and validation plan development

Conflict Identification

Conflict Resolution Support

Rehearsal update(s)

Production update and validation

Solution Environment

Windchill 8

Operating System

WINDOWS

Languages

JAVA / SQL

Database

ORACLE 9/10G

Project 8:

Project Name

Pro/Intralink and Foundation 626 migration to PDMlink 9.1

Duration

February 2009 – August 2010

Client

Pitney Bowes

About the project

Windchill Data Migration/Upgrade for one of the world’s leading provider of integrated mail and document management systems, services and solutions

Role

Upgrade and Migration consultant

Support Activities

Carried out the following activities:

Upgrade Foundation 626 to Foundation 8.0 M050

Upgrade gateway to Foundation 8.0 M050

Migrate Foundation 8.0 to Windchill PDMLink 8.0 M050 (Using Convergence)

Migrate Intralink 3.4 to Windchill PDMlink 8.0 M050

Upgrade Windchill PDMLink 8.0 M050 to Windchill PDMLink 9.1

Solution Environment

Windchill 8/9.1

Operating System

AIX

Languages

JAVA / SQL

Database

ORACLE 11G

Other Projects:

Project Name

WINDCHILL Upgrade/Migration/configuration

Duration

January 2008 – December 2011

Clients

Honeywell, VOLVO, AGCO, Woodward, Hitachi (HHT), Woodword, MABE

About the project

ProIntralink 3.3/3.4 M030/M040 to PDMLINK 8,9,10 migration

Role

Upgrade and Migration consultant

Support Activities

Carried out the following activities:

PDMLink Setup

PDMLink Configuration

Clone setup

Replica setup

Upgrade/Migration specification and validation

plan development

Conflict Identification

Conflict Resolution Support

Rehearsal update(s)

Production update and validation

Solution Environment

Windchill 8/9/10

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