Results-producing Customer Service & Administrative Professional with a proven record of meeting deadlines and maintaining document security in support of business goals and objectives. EDUCATION
COLLEGE OF DUPAGE DUPAGE, IL
August 2016 - Present Major: Business Administration
Concentration in Healthcare Management
VAN RU CREDIT CORPORATION CHICAGO, IL
LOAN PROCESSING CLERK, 07/2013 – 02/2017
Contacted customers with accounts that have been set up in the rehabilitation program to bring them current and get them out of federal default.
EDUCATIONAL COMMISSION FOR FOREIGN MEDICAL GRADUATES CHICAGO, IL ADMINISTRATIVE ASSISTANT, 2004 – 2013
Provided office support to Standardized Patients, Medical Graduates and other staff as needed.
Scheduled appointments of medical graduates in order to satisfy residency requirements.
Registered each graduate using online or telephone services.
Filed and processed student payments or transactions in order to confirm testing date.
Answered student and/or staff inquiries related to city, travel and hotel accommodations.
Performed courtesy calls to clients in order to set and confirm appointments.
Utilized professional phone etiquette in answering phones, directing calls and taking messages. SKILLS & QUALIFICATIONS
Microsoft Office (Word, PowerPoint, Outlook,
Customer Service & Relations
Filing & Data Archiving
Accounts Payable / Receivable
Word Processing & Typing (65+ WPM)
Program & Project Management
Exceptional Verbal and Written
Composition of Training Materials &
Database / Account Management &