Marketing, Social Media

Sophia Marie Oliva

**** ****** ****** ***** ******, FL 331**-***-*** 5972 ***********@*****.*** @sophiemoliva Florida International University – Miami, FL December 2018 BA in Organizational Communication Arts – 3.2 GPA

Minor in Social Media Marketing

Relevant courses include: Interpersonal Communication, Digital Media, Conflict Management, Communication for Effective Leadership, Marketing Yourself, Rhetoric & Public Address Taudrey LLC – Miami, FL September 2016 – present

Wholesale Manager & Marketing Assistant

• Establish and maintain wholesale client relations with vendors, stores, boutiques, offices and company partners while overseeing wholesale operations; sales, ordering, customer service etc.

• Promote the brand and company through social media advertising and creative strategies.

• Demonstrated great problem solving and critical thinking when planning company events, creative media campaigns and advertising strategies.

• Exceptional customer service and communication skills, both written & oral, in English and Spanish when addressing and consulting with clients/customers/vendors while representing the company. Vitalini Corazzini Architects– Miami, FL March 2015 – March 2016 Assistant to the Office Manager

• Assisted in daily tasks and responsibilities such as filing documents, organizing payments and project drawings.

• Communicated with vendors, clients, and consultants in a professional manner representing the company.

• Implemented self-designed organization systems to increase proficiency for the firm. Aldo – Miami, FL November 2014 – March 2015

Head Cashier & Sales Associate

• Maintained and balanced a daily cash drawer while implementing a self-made organizational system

• Established the skill to work as a team for the overall improvement of the store’s success

• Interpreted day to day situations and analyzed them to develop a solution to benefit the company while improving customer service skills.

Internships

Taudrey Jewelry LLC – Miami, FL May – August 2016

• Assisted in developing and managing marketing campaigns and segmented customer outreach

• Contributed to the planning and execution of company events The Maker’s Collective – Marketing Firm – Miami, FL August – December 2014

• Assembled and analyzed sales, expenses, and new business data.

• Assisted in creating marketing strategies, advertising content and promotions for clients Leadership, Awards & Extracurricular Activities

Delta Phi Epsilon Sorority – Florida International University August 2014 - Present

• Executive Board Leadership Team – Member at Large January – December 2017 o Oversaw intern and external chapter operations including sisterhood events and judicial board o Maintained communication with local chapter advisors and International Headquarters officials.

• Sisterhood Coordinator January – December 2016

• Social Media Coordinator January – December 2015

• LEADteam (May 2016 – May 2017) • LEADteam Captain (May 2017 - May 2018)

• Advanced Leadership Challenge Medallion Award • Order of Omega • Dean’s List Award

• Omicron Delta Kappa Honor Society • Phi Eta Sigma Honor Society Skills

Computer: fully proficient in Microsoft Office & intermediate proficiency in Adobe Creative Suite Language: fully fluent in English & Spanish

Personal: displays remarkable leadership qualities, organization skills & communication abilities.

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