Customer Service Data Entry

Veronica D. Jeter

**** Warbler Lane Aubrey, Tx 76227 *803-***-******************@*****.***

OBJECTIVE:

My goals are to provide dynamic customer service, administrative support, communication, and interpersonal relation skills to actively supporting a progressive organization performance as a key employee.

PROFILE:

Consistently maintain a positive attitude and enjoy helping and working in a team. Accurately record, remember, and verbally communicate detailed orientation. Cooperatively work with others to produce and deliver required work even under pressure meeting deadlines. Many years of experience successfully managing and organizing personal time and workload.

SKILLS SUMMARY:

Data Entry Multi-Task/Detail Oriented

Experience with Microsoft Office General Office Skills

Word/Excel/Access/Outlook printer/fax/telephone

Customer Service Scheduling

Administrative Skills Spreadsheets

Think Strategically and Problem Solving Trouble Shooting

Effectively Written Correspondence

Professional Experience:

Midlands Technical College- West Columbia, SC March2015-Present

Data Entry, Control Clerk II & Clerical Specialist, Testing Proctor

Interact with examinees

Spreadsheets

Assist with test administration

Follow all written and oral directions provided by the instructors

Organize, distribute and collect all test materials as directed

Maintain test security to ensure confidentiality, integrity of test materials, and test procedures

Maintain a professional and pleasant atmosphere to create an environment for optional test performance for all examines.

License Cosmetologist (Owner)-Columbia, SC July 2012-Present

Caring and maintaining my clients hair

Shampooing, styling, sew ins, relaxers, cut and color

Specialized in sew ins and braids

License Cosmetologist

Quality Personnel (Risk Relation)- McKinney, TX March 2007- August2011

Collections (Taking payments with credit cards, debit cards, and electronic checks)

Offering Customers Low Rates on Telephone Services

Setting Up Dates For Installation

Setting Up Payment Arrangement

Spherion (Light Warehouse)- McKinney, TX November 2006- September 2007

Manual Labor

Preparing products to be sent out for shipping

Conx Department(boxing products to be sent to another department)

Temps of McKinney (Light Warehouse)- McKinney, TX May 2006- September2006

Paint and coating department

Loading and unloading products

Masking product parts

Texas College (Student Work Story)- Tyler, TX August 2004- April 2006

Grading papers

Photocopying Worksheets

Organizing work for students

Preparing attendance sheets for register office

Education:

McKinney Linc Center- McKinney, TX

High School (General Studies)

Texas College- Tyler, TX

Bachelor’s Degree (Political Science)

Kenneth Schuler- Columbia, SC

License Cosmetologist

South University- Columbia, SC

Master’s Degree (Criminal Justice)

Certifications:

SAT’S PROCTOR COUNSELING PROCTOR

TEA’S V PROCTOR TESTING PROCTOR

COMPASS PROCTOR ALEKS PROCTOR

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