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Customer Service High School

Location:
Columbia, Missouri, United States
Posted:
March 07, 2018

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CURRICULUM VITAE

Kymberly Brown

Bachelors of Science in

Agriculture with Emphasis in Animal Science

Lincoln University

*** ******** ******

Jefferson City, MO 65101

573-***-****

Education

Mexico Senior High School, MO

Completion of high school studies

Davis H. Career Center, Mo

Completed agricultural and animal science courses while in high school to help prepare for a future in animal science

Lincoln University, Mo

Agriculture with emphasis in Animal Science, B.S

Awards

Class of 1986 Scholarship awarded in 2008

Class of 1988 Scholarship awarded in 2008

A+ Program Scholarship awarded in 2008

Mexico Senior High school Good Citizenship Award awarded in 2008

Mexico Dixie Gray Band McFarllen award awarded in 2008

Missouri House of Representatives Resolution Award Awarded in 2004

Classifications

Missouri Medication Technician Aid II

CPR/First Aid

Crisis Prevention Institute or CPI Certified

Employment History

Financials

University of Missouri Health Care – Financial Counselor (August 2015 to Present)

-I currently work with patients and help them with their financial liabilities through the hospital.

-I provide charity care options for poverty level families.

- I have access to state governed systems to help better assist patients on determining the eligibility criteria for Medicaid.

- I educate patients on the importance of carrying health insurance and provide them with dates and brochures on marketplace open enrollment.

-I meet with management on a monthly base to come up with strategies to provide ultimate care to our patients. Accomplishments I am more familiar of the financial background of the hospital and with the knowledge I have gained I feel it can give me better opportunities for the future.

SSM St. Mary's hospital Audrain - Financial Counselor (August 2014 - August 2015)

-Worked with patients and help them with their financial liabilities through the hospital.

-Provided charity care options for poverty level families.

-Helped patients based on their medical conditions obtain state funded programs like Medicaid/Medicare. I take patients payments and post and adjust to their accounts. I reconcile interdependent revenue and prepare daily deposits.

-Met with management on monthly bases to come up with strategies to provide ultimate care to our patients. I prepare and run weekly reports regarding patient’s accounts. I make outbound calls for collection of payment. Accomplishments I have become more knowledgeable of financial background of the hospital and with the knowledge I have gained I feel it can give me better opportunities for the future. Skills Used Preparing financial reports, providing counseling to patients regarding their financial situation.

Care Giver

Finck & Associate – Program Assistant (April 2011 – August 2014)

Provide daily care to people with disabilities which includes distribution of their daily medications, and legal document and charting.

Participate them in the community while following HIPPA guidelines

Retail

JC Penney – Sales Associate (June 2009 – May 2011)

Completed recovery

Completed sales transactions

Provided excellent customer service to shoppers

Research

Lincoln University Dickinson Research Center – State Crop Specialist assistant/intern (April 2009 – May 2011)

-Completed an intense research on annual and perennial crops

-Completed sugar tests on a variety of fruits, examples watermelons, tomatoes, and cantaloupe

-Recorded sample test in database format to be presented in front of a board to receive grant money to continue annual projects

-Harvested crops to prepare data

From August 2008 – April 2009 did not work due to first semester in college.

Veterinarian

Mexico Animal Hospital – Veterinarian assistant (January 2007 – May 2008)

-Assisted veterinarian with surgery

-Sanitized surgical utensils after surgery

-Provided grooming services to the walk-ins

-Cleaned kennels and walked boarding animals

-Booked appointments and answered phone calls

Volunteer Experience

-Mexico Animal Shelter

-Garret Animal Shelter

Complex College Courses

-AGR-339A 01 Monogastric Nutrition

-AGR-320A 01 Animal Breeding/Genetics

-AGR-315A 01 Sheep & Goat Production

-AGR-315A 02 Sheep & Goat Production Lab

-AGR-340A 01 Principles of Horse Management

-AGE-422A 01 Reproduction Physiology

-AGR-312P 01 Agronomic Crops

-AGR-312L 01 Agronomic Crops Lab

-AGR-326N 01 Ornithology

-AGR-326L 01 Ornithology Lab

-AGR-408A 01 Applied Animal Nutrition

-CHM-101 01 General Chemistry I

-CHM-101L 03 General Chemistry I Lab

-CHM-102 01 General Chemistry II

-CHM-102L 03 General Chemistry II Lab

Skills

-Proficient in typing skills

-Excellent verbal skills

-Knowledge in Excel, PowerPoint, Microsoft Word, adobe, Database, and Libre Office

-Good customer service/can work well with others



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