Customer Service Sales

Kelly Holman

**** ********* ***** #***, *******, TX 75001

713-***-**** ***************@***.***

www.linkedin.com/in/kelly-holman-b4a70262

Accomplished professional with more than 13 years of experience as a Registered Nurse, including six years as a charge nurse. History of scrubbing and circulating all specialties in the OR, with an emphasis in Orthopedic and General/Endoscopic procedures. Three years of sales and marketing experience. Entrepreneurial mindset, capable of creating innovative strategies and influencing positive changes that have a long-term impact. Commended for the ability to cultivate loyalty and trust with customers, resulting in maximized sales. Strong work history of extensive travel. Formal education includes a Registered Nurse Diploma, and Bachelor’s in Psychology.

Core Strengths

•Leadership

•Education, Training, Coaching

•EMR/EHR programs

•CRM programs

•Precepting

•Customer Relationships

•Product Sales, Marketing

•Microsoft Office Suite

•Scrubbing and Circulating

•Level One Trauma and Teaching Experience

•Management

•New Brand Development

•Excellent Customer Service

•Experience in all OR specialties

•Inservices

Professional Experience

Server, Hostess- The Egg and I, Fort Smith, AR 2016

• Provided exceptional customer service to guests in a breakfast, brunch, and lunch setting

Server, Bartender- Victor’s Restaurant and Bar, Carrollton, TX 2015-2016 • Provided exceptional customer service to guests in a full service American dinner setting

Weight Loss Consultant Metabolic Research Center, Conway, AR 2014-2015

• Provided motivation and training to encourage lifestyle changes resulting in weight loss and fitness

• Educated and informed clients on healthy choices for good nutrition, alternative diets, and supplements

• Represented the center at health fairs, expos, community events, and through social networking

Brand Partner, Entrepreneur Nerium International 2014-Present

•Manage and grow the sale and marketing of specialty anti-aging and firming skin care products

Server, Bartender, Special Events Server- Table Mesa Bistro 2014-2015

• Provided exceptional customer service to guests in an upscale Latin fusion setting

Surgical RN White County Medical Center, Searcy, AR 2012-2013

•Circulated outpatient surgeries, including cardiovascular, gynecology, podiatry, and neurosurgery

Surgical RN North Texas Surgery Center, Dallas, TX 2010-2011

•Circulated outpatient surgeries, including ophthalmic, gynecology, orthopedic, and vascular

Experience between 2000 and 2010:

Travel, Staff and Contract RN SurgicalPositions

Hospitality Experience in Full Service Casual, Fine Dining, and Catering

Education

RN Diploma with High Honors, Baptist School of Nursing and Allied Health

Bachelor of Arts in Psychology, Hendrix College

National Association of Medical Sales Representatives Certification

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