Engineer Quality

Gursimran Bir Singh

**** ***** ***** ******, **-*8188

**************@*****.*** – 951-***-****

SKILL SET

Good understanding of AIAG APQP Deliverables, PPAP, ECN, FMEA’S, control plans, MSA, SPC (Capability study) and their implementation.

Knowledge of DFSS, PDCA, & DMAIC principles.

1 year on hands of experience with interior under hood (injection molding) parts working as a quality engineer at a tiered supplier for GM, FORD & HONDA.

Hands experience on 8D’s and solving Customer related problems (QPR’s, PRR’s and SQ AIMS) using Quality Tools like 5Whys, 5s, Cause& Effect (Fishbone) and Pareto Analysis

Worked both at the supplier and OEM environment, deep understanding of quality requirement to strive customer expectations.

Experience using GM system – SQMS, GQTS, Part Link and SCMS

Familiar with GM 1927 SQ manual and GM specific PPAP requirements

Strong project management skills, people leadership skills and communication skills.

Experience using PLEX system, Daimler Supplier Portal and B2B.

One year of experience using Minitab.

Proficient in MS Office (Word, PowerPoint, Excel and Project)

Software – Minitab.

EDUCATION

Wayne State University Michigan Detroit MI 48202

Master of Science Manufacturing Engineering May2018

Punjabi University, Electronics Engineering Patiala, Punjab, India

Bachelor of Technology in Electronics and Communication Engineering June 2015

PROFESSIONAL EXPERIENCE

General Motors, Body exterior Supplier Quality Warranty Lead Mar’17–Present

Single point of contact between Purchasing, Engineering, Quality, Internal Product Investigations, and Manufacturing to drive a firm position on percent of supplier responsibility for field actions and warranty, to allow Purchasing to negotiate a cost recovery settlement from suppliers.

Lead warranty reviews and lead functional teams for finding the cause of the warranty claim.

Run dealer claim data, analyze data as necessary and work directly with the assembly plants to resolve the issues.

Work directly with the suppliers on the present and past warranty issues.

Work with suppliers and SQE’s on warranty due to yard holds.

Execute Pareto analysis to identify recovery groups for greatest cost recovery opportunities.

Resolve disputes of recovery groups, technical factors, billing statements and Communicate claims / cases and supporting data to Purchasing.

Support Transaction Maintenance activities within Partslink as required.

Track and communicate status of cost recovery results.

Analyze the warranty claims received.

Training and educating suppliers with GM warranty system.

Magna Powertrain, Warranty Engineer (Co-op) Sep’16 – Mar’17

Work with manufacturing plants to resolve new emerging issues.

Customer Interface to resolve Warranty disputes.

Weekly Internal Cross Functional Meeting (Review: Dashboard / New EWT Claims) to keep track of new emerging issues and to make sure we have all the corrective actions implemented.

Attend Warranty Reviews at customer location to understand the failure mode of returned part and Root Cause a problem to implement corrective Action.

Participate in Transfer Case tear downs for Root Cause analysis.

NYX Incorporated, Livonia, MI Quality supervisor Jan’16 – Sep’16

Support Quality engineer with Ford U502, D544 and GM K2XX programs

Participated in FORD MSA, GM QSB, BIQS audits and TS audits, prepare CA to findings.

Support program management in PPAP documents; APQP activities, Control Plan, Flow Charts, Process Drawings, PSW's and PFMEA's.

Interacted with suppliers for Quality feedback on product changes and provided technical assistance.

Perform detailed analysis of returned customer parts and used findings to drive Corrective and Preventative Action (CAPA) improvements.

Part of the APQP team during the new model launches/face lift coordinating all verification and validation of parts and ensure that all relevant APQP documents are in place.

Approve FPA’s of manufactured parts for proper functionality and appearance to meet the customer requirements.

Responsible for supplier quality of intercompany sites listed as tier 1 to our manufacturing location and Work with cross functional teams on customer QR's for current production.

Supervise the containments.

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