Digital Marketing and Sales Professional with Technical Background

Josh Rommer – ****.******@*****.*** - 678-***-****

SUMMARY:

20+ years of experience in providing IT strategy and best practices consulting, IT management and support, IT asset management and tracking, vendor relationship management, SEO, analytics, content creation and copywriting, SEM, social media management, email marketing, graphic design, website design, database design, product photography, and video editing and production. Responsible for creating $15 M in apparel sales online and in marketplaces for clients over the last 10 years. Achieved top organic Google rankings for a number of clients across many industries. Strong verbal, written and analytical skills. Solid track record of solving business problems with technology. Passion for sales and marketing and paying attention to the details. Extensive experience serving the digital marketing needs of a wide variety of businesses. Experience with sales and prospecting. Ability to teach complex concepts to non-technical people with patience. Ability to interface with and bridge the gap between sales, technical, operations and business leaders. Able to multi-task and manage multiple project deadlines in fast-paced environments with changing priorities.

EXPERIENCE:

Digital Marketing Consultant

Rommer Consulting, Johns Creek, GA, 1998-present

Provide small to medium-sized clients with strategy, vision, design and digital marketing expertise in the areas of Search Engine Optimization, Web Design, CMS Support and Administration, Social Media Management, Internet Marketing, Email Marketing Automation, Web-Based Applications, Selling on Marketplaces (Amazon, Rakuten, etc.), Database Design and Business Intelligence, IT Support and Asset Management, LAN/WAN Design, Warehousing, Analytics

Director of Information Technology and Online Sales

Sunset Marketing & Promotions, Savannah, GA, October, 2012 – October, 2017

Contract through Rommer Consulting - Savannah GA, Brunswick, GA, Statesboro, GA, Hinesville, GA, Jacksonville, FL – Provided digital marketing and e-commerce strategy, IT asset management, vision and implementation for a chain of retail stores. Solidified their online presence and digital footprint, while establishing strong channel sales on Amazon and other marketplaces. Provided web design, copywriting and SEO, and migration to Shopify CMS for their e-commerce website and earned them top rankings on Google for many search phrases. Automated email marketing campaigns using Infusionsoft. Implemented a centralized warehouse from the ground up and developed a data warehouse and inventory tracking system using Microsoft SQL server and Multi-Channel Order Manager to centralize buying and cut costs for the chain. Developed SQL scripts to roll up all sales from all stores with Amazon marketplace and website sales. Tracked and managed all IT assets and ensured license compliance. Built automated business intelligence reports for management guiding buying decisions. Wrote all customer service scripts for warehouse service employees. Developed all policies and procedures for the warehouse and customer service employees and trained every employee. Initially, this was a 6-month project that was extended numerous times and ended up being 5 years.

Chief Technical Officer

SMI Sales, Inc., Alpharetta, GA, 2008-2012

Wrote content for, performed SEO for, and managed an e-commerce Halloween costume website, a fitness music website, and a lingerie and swimwear website. Earned top rankings in Google for thousands of search phrases, bringing 40 million page views a month in September and October every year. Established a strong presence on Amazon and Rakuten marketplaces. Managed Facebook and produced funny videos using our costumes for YouTube channel. Managed email marketing campaigns. Grew online sales to over $3M per year. Managed and trained warehouse and customer service employees. Wrote all customer service scripts and developed all policies and procedures. Provided IT asset management and license compliance. Maintained and supported all IT devices including desktops, Windows Servers, WatchGuard firewall, Asterisk PBX system.

Director of Information Technology

Total HR Solutions PEO, Winder, GA, 2006-2008

Designed a new website, provided support for HR Pyramid software, provided desktop support, IT asset management, performed backups and mock disaster recovery, maintained Windows Servers, Exchange Server, Terminal Server, WatchGuard Firebox firewall, router, and telecommunications systems.

VP Information Systems

Xcelerate Solutions PEO and APS Group Staffing, Alpharetta, GA, 2002-2006

Designed new websites for both companies, provided IT support for internal and remote employees over 6 locations, and 2000 worksite employees. Provided IT asset management and ensured license compliance. Supported ThinkWare's Darwin PEO software and COATS temporary staffing software. Performed numerous systems upgrades and year-end closing procedures. Performed system backups and mock disaster recovery. Implemented and supported Kronos biometric hand-scanning time clocks and timekeeping software system for about 1000 temporary employees across 3 regional distribution centers for OfficeMax.

Director of Information Technology

La Vista Consulting, Dunwoody, GA, 2000-2002

Designed new corporate website, maintained all IT assets and ensured license compliance, managed Microsoft Windows Servers, Exchange Server, Checkpoint Firewall-1, provided desktop support, graphic design, and supported an in-house team of recruiters and a team of COBOL programmers. Maintained and supported VPN connections to clients.

Information Technology Manager

Paradyme HR Technologies PEO, Duluth, GA, 1996-2000

Maintained SCO Unix servers, Windows Servers, AS400s, Cisco routers, MAS90 software and PayPlus software. Performed migration to Lawson financials, performed backups, mock disaster recovery, and year-end closing procedures on payroll systems serving thousands of worksite employees. Provided IT asset management, website design, managed Exchange server, Proxy server, IIS server, and provided desktop support and phone support to internal employees across 4 locations, traveling between Duluth GA, Columbia SC and Palm Beach Gardens, FL. Supported WAN and ensured uninterrupted broadband connectivity and secure VPN between all remote service center sites and centralized servers in the data center at corporate offices.

EDUCATION:

Syracuse University, Syracuse, NY, B.A., 1995

Green Mountain Union High School, Chester, VT, 1991

Valedictorian, Student Council President, National Honor Society Chapter President

SKILLS, SOFTWARE, HARDWARE, TECHNOLOGIES:

Various Technical Courses, Certifications and Memberships

Certified Novell Administrator, Microsoft Certified Systems Engineer, Certified SCO Unix Administrator, A+ Computer Repair Technician, Net+ Network Administrator, Leadership North Fulton Graduate, Leadership Barrow Graduate

Microsoft:

Windows Server, Exchange Server, SQL Server, Proxy Server, Terminal Server, Remote Desktop, Excel, Word, PowerPoint, Outlook, Project, Visio, Internet Explorer, Windows Desktop support, Mac support

Adobe:

Photoshop, Illustrator, Premiere Pro, Bridge, InDesign, Lightroom, Muse, Dreamweaver, Acrobat, Camera Raw

Platforms, SEO, Marketplace Selling, Social Media:

Amazon Marketplace including FBA, Rakuten, Walmart, DigitalMarketer, SEOMoz, AppEagle Repricer, Twitter, Facebook, Instagram, Etsy, SEO, copywriting, Google Webmaster Tools, Google Analytics, WordPress, Blogger, YouTube, Google AdWords, Google My Business, Wix

Programming Languages:

SQL, HTML, VBScript, JavaScript, CSS

Intelligence, Accounting, Project Management, CRM & Reporting:

Crystal Reports, QuickBooks, PayPlus, MAS90, InfusionSoft Sales & Marketing CRM, HubSpot CRM, ACT! Contact Manager, SalesForce CRM, QlikView, MS Project, Trello, Gantt Charts

PEO, HR, Staffing Software:

PayPlus, Lawson ERP, ThinkWare Darwin, HR Pyramid, COATS, Kronos

Retail, Hospitality, E-Commerce, SEO Software:

Micros POS, Lightspeed POS, Shopify, Multi-Channel Order Manager (MOM) & Point of Purchase Module (POP), Plesk, Cpanel

Apple:

QuickTime, Logic Pro, Final Cut Pro, iTunes, Safari, Mac support

Networking & Internet:

TCP/IP, DNS, DDNS, Cisco Routers, Cisco PIX Firewalls, WatchGuard FireBox Firewalls, wireless networking, disaster recovery, documentation, LogMeIn Hamachi VPN, Citrix, LAN & WAN design and support, cabling, shared network storage, cloud-based storage, printing

Other:

SCO Unix, Novell Netware, Malwarebytes Anti-Malware, Spybot Search & Destroy, Canon Digital Photo Professional, Portrait Studio Professional, GIMP Photo Editor, Evernote, OpenShot Video Editor, Virus and Malware Protection, Detection, Removal and Remediation, TeamViewer, Skype, WhatsApp, Marketing Video Production, Product Photography, RingCentral Virtual PBX, Asterisk Open Source PBX, VirtualBox, smart switches, FileZilla FTP Software, Google Chrome, Internet Explorer, MS Edge, Mozilla Firefox, Opera, Honeywell Farenhyt Series Commercial Fire Alarm Panels, Honeywell Silent Knight Series Commercial Fire Alarm Panels, Firelite Series Commercial Fire Alarm Panels, BOSCH Commercial Fire Alarm Panels, Notifier Commercial Fire Alarm Panels, System Sensor Smoke Detection Systems, Silent Knight Pull Stations and Monitoring Modules, as well as Notification Devices such as Strobes and Horn/Strobes, Fire Suppression Systems, and Fire Alarm Inspection Criteria.

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