EDUCATION

Florida International University (FIU), Miami, Florida

Bachelor of Business Administration August 2013 – August 2016 Major: Finance

GPA: 3.24

EXPERIENCE

North American Payment Systems September 2016 - Present Office Manager

• Managed a portfolio of over 400 accounts with client retention of 95% achieved by addressing their concerns promptly and continuously following up to assure client satisfaction.

• Processed purchase orders along with reporting to accounting team to ensure invoices were paid and that the department stayed within budget.

• Monitor point-of-sale equipment deployment.

• Worked hands-on with Research & Development team to improve proprietary point-of-sale software based on interaction with client feedback and industry changes/regulations.

• Managed in-office support team along with call center.

• Maintained accurate records for payroll.

• Assisted accounting team in maintaining accurate records of monthly recurring point-of-sale billing. Buyphones LLC (Metro PCS) Miami, Florida May 2013 - September 2016 Sales Agent

• Communicated current sales reports along with future sales figure projections to upper management.

• Oversaw inventory logistics.

Eduardo Meire Law Firm Miami, Florida August 2015 – March 2016 Receptionist

• Office management responsibility.

• Scheduling of multiple attorneys with varying skill components.

• Responsible for new client’s data entry into virtual filing system Case Tracker.

• Interface with the Clerk-of-Court filings to increase case productivity.

• Increased office overall productivity by 35% via implementing the use of google docs to make information more accessible to everyone in the office. AWARDS

Theo and Vivian Johnson Scholarship August 2013 - September 2016 Florida Medallion Scholarship August 2013 - September 2016 SKILLS

• Bilingual: Spanish & English

• Technology: Microsoft Office

• Self-motivated

• Problem solver

Maricarmen Gonzalez

1009 SW 67 AVE

Miami, Florida 33144

Phone: 305-***-****

ac4q6i@r.postjobfree.com

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