Project Manager

ADITYA BATES

Cell:+1-615-***-****

Skype: Adityaba

Email: *****.******@*****.***

VISA STATUS: EAD/E-3 Visa (speciality professional work visa for Australians) and does not require sponsorship.

CAREER SUMMARY

An Energetic, self-starter team leader (MSc and MBA) with experience working as Product Manager/Engagement Manager. I possess strong business and customer relationship management experience and have received recognition & awards for Leadership, Collaborative and Customer (User) centric skills. I have the ability to convert ambiguity into clarity & opportunity.

Key Skills & Experiences:

RESTful APIs, SOA, Integration,

Payments, Wealth, Blockchain(DLT) & Fintech experience,

Big 4 Consulting experience,

User Stories, Product Backlog Grooming,

Technical and Business Requirements, UX Design,

SQL, Mobile, Online, Cloud(Amazon AWS),

Product funnel prioritization & Product backlog planning,

TFS, HP AGM, JIRA, Lean/Agile (SCRUM) methodology,

Product road map (Long term & Short term), Release & Sprint planning,

Business case, Product Lean Canvas, Financial Forecasting,

Minimum Viable Product(MVP) & Unique Value Proposition(UVP),

Acceptance Criteria, A/B Testing, User Acceptance Testing (UAT),

Life time value of the customer, Customer acquisition cost,

Product positioning, Market analysis & needs,

Project Management & co-ordination,

Advanced Design Thinking and Ideation tools to design,

Good written and spoken communication skills,

Skilled in Microsoft Office tools e.g. PowerPoint, Project, Visio & Excel,

Facilitator with workshop presentation and collaborative skills,

Selling ideas & developing relationship with stakeholders, clients and peers.

EDUCATION

Fintech (Blockchain) Certificate Course, Massachusetts Institute of Technology, USA.

MBA, Macquarie Graduate School of Management (MGSM), Australia.

MSc (Hons), Computer Science. University of Wollongong, Australia

Thesis: http://trove.nla.gov.au/work/21667764?q=+&versionId=26016822

B Tech (First Class), Computer Engineering, Mangalore University.

RECOGNITION AWARDS

Leading Lights Quarterly Award June 2014. Commonwealth Bank of Australia.

Leading Lights Award – November 2011. Commonwealth Bank of Australia.

Star Player Award – March 2010 & October 2010. MLC/National Australia Bank.

Australian Postgraduate Research Award. University of Wollongong.

PROFESSIONAL EXPERIENCE

Sr Consultant/Product Owner (June 2016 – Dec 2017) Ciber/DXC(TennCare), Nashville, USA.

Enterprise technology software solutions consultant in the Healthcare industry. Product Owner/Team Member on Agile team creating solutions in a Services Oriented Architecture framework (SOA)/API using Test driven development (TDD) and a Scrum Agile Process Consultant for the Heathcare Enrollment transformation Project.

Main responsibilities included:

User Stories, Product Backlog Planning, Prioritization & Grooming,

Business & technical requirements meets the needs and expectations of the client,

SCRUM call, project co-ordination and planning,

Product/Project Charter documentation.

Some of the Achievements:

Lead product requirements/Product Backlog Planning, Prioritization & Grooming for IRS Affordable Care Act Information Returns (AIR) A2A Software,

Project Charter for the Enrollment Transformation Phase 3,

User stories, Business rules, Process flows for the Enrollment Transformation Project.

Engagement Manager (July 2015- May 2016) Deloitte, Hermitage, TN, USA.

Accountable for the end-to-end delivery of Deloitte Application Studio (DAS) - SAP BPC (BPM) products as part of Information technology solutions (ITS) supporting the Finance - planning & forecasting function.

Main responsibilities included:

Manage client engagements, and communicate project status/risk to Directors/Stakeholders,

Business & Requirements needs are clearly understood and the technology implemented meets the needs and expectations of the business,

Prioritizing product backlog items (PBIs), budget, prioritize planned and unplanned development; and maintenance project engagements,

Project Planning, Delivery & Release Management,

Team Leadership responsibility of Business Analyst, Architect and Agile SCRUM Team(15),

Partnering with Business System Analysts and Solution Architects to develop technical solutions.

Some of the Achievements:

Hiring and developing the Agile SCRUM teams,

Lead Project execution, resource deployment, and overall leadership and coordination efforts to ensure projects are completed on schedule and within budget,

Developed Statement of Work (SOW), Project Charter, Pricing Model in collaboration with PMO,

Escalate issues, risks, and decisions to the Directors & Stakeholders as necessary and develop mitigating actions; Monitor progress and status of deliverables.

Senior Business Analyst -Payments (June 2011 – June 2015) Commonwealth Bank of Australia (CBA) –Sydney, Australia.

CBA is the leading financial services organisation in Australia. I have worked on the Online/Mobile payments resilience, Credit cards/ Merchants Flexible Billing, Core Banking Project (real-time banking) in CBA Payments transformation program to replace the legacy systems with real-time banking (SAP) and emerging payments technologies.

Main responsibilities included:

Payments Product Requirements Management,

Member Payments Innovation Group,

Payments Solution development and delivery,

Gap analysis, costing and estimation,

Functional Requirement document(FRD),

Business Requirement document(BRD),

Technical Requirements,

Senior stakeholders and vendor management,

Service Request Documents(APIs & SOA),

Use cases for business and system,

Data flow diagram,

Project co-ordination,

Test plan review and testing co-ordination.

Some of the Achievements:

Managed and developed Payment APIs/Services (Service Request Documents) for CBA internal/external customer consumption,

Developed the functional requirement specification & service request in payment areas e.g. BPay; Cheques; Fees; Interest and refunds; Credit Cards & merchant facilities; Master contract/trade finance and Business loans,

Developed functionality for various payments processing channels e.g. Online, Mobile Intelligent ATM, contact less EFTPOS, IVR (CNP) and CBA tools & software applications,

Payments end to end project co-ordination, technology development, system testing, UAT and solution delivery,

Facilitated joint solution development workshop to develop and identify solutions with Business and Technology stakeholders,

Vendor managements and co-ordination, delivery of the solutions based on the functional requirements, within budget and quality,

Collaborated with various teams in the organisation e.g. Risk, Finance, Customer support team to deliver the payment functionality and solution.

Online Project Lead/Agile Business Analyst (Dec 2009 – June 2011), MLC/NAB Australia

MLC is the wealth management division of the NAB. MLC provides investment, superannuation, insurance and private wealth solutions to corporate and institutional customers.

Main responsibilities include:

Business Case Report,

Budget management $1 million, Project co-ordination,

Workshop Facilitation,

Root Cause Analysis,

Business/Functional Requirement Document (BRD),

UX Design,

Functionality Development,

Product roadmap,

Vendor management,

Costing & Effort estimates,

Impact & Effort Analysis,

Risk & Benefit Analysis.

Some of the Achievements:

Led the application side of the IDC refresh NextGen project ($1 million budget), defined the cost and the current & future business needs. The key deliverables were Budget management, Product Roadmap, Total cost & Effort estimates, Change impact & Risk summary, Architecture scope documents, Business & Enterprise road map,

Project co-ordination and business analysis of NextGen - My Clients leads online project, end to end project co-ordination, technology development and solution delivery.

Functional requirement development of the Market leading online insurance retention project, end to end project co-ordination technology development, system testing, UAT and solution delivery,

Facilitated joint solution development workshop to develop and identify solutions for data quality issues in MasterKey online product, Root cause, impact, effort, risk and benefit Analysis of the data quality issues in MasterKey on line product,

Presented a business case report to the stakeholders, which included recommendations and solutions (Functionality) on how to address these data quality issues in MasterKey online product.

TECHNICAL SKILLS

Proficient in all aspects of programming system & software development life cycle and experienced developing software in Smalltalk, C, C++, java, python, SAP, R, AWS and SQL.

Publications & Presentations

“Smart Software for a Low Carbon Economy”. Handbook of Research on Green ICT: Technology, Business and Social Perspectives. Book Chapter, October 2010.

http://www.igi-global.com/chapter/smart-software-applications-low-carbon/48451

Green ICT issues within IT Industry, Green ICT Special Interest Group Presentation. Australian Computer Society –Sydney (ACS), 2nd December 2009.

TRAINING

Advanced Design Thinking. Commonwealth Bank of Australia.

Professional Scrum Master. Commonwealth Bank of Australia.

Project Management Fundamentals, Commonwealth Bank of Australia.

Six Sigma Lean, Unisys.

Certificate IV in Quality Management & Assurance.

Management Systems Auditing. SAI Global.

Demystifying ISO 9001:2000. SAI Global.

OO Analysis & Design using UML & Rational Rose. Object Training.

Mastering MFC Fundamentals using Microsoft visual C++. Dimension Data.

Programming on the Internet/Java. University of Technology, Sydney.

Programming in SmallTalk. Unisys.

PROFESSIONAL MEMBERSHIP

Member, Association for Computing Machinery (ACM)

Member, Australian Computer Society

REFEREES

Available on request.

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