Objective

join a company producing market disrupting, relevant products or services. to become an integral part of a dynamic leadership team. to manage a team of individuals dedicated to excellence and innovation.

Professional Profile

A team focused leader with over 20 years of sales support experience in manufacturing companies. Ability to listen, analyze and solve complex business issues. Highly energetic, aggressive, team manager with a great work ethic. Recognized by management for being dedicated to growth and success while maintaining corporate compliance.

Skills and Experience

Sales Ops Management

Terms of Sale Contracts

GPO (Group Purchasing Organization) Contracts

ExoStar

Oracle ERP System

Visual ERP System

Agile Doc Control

Internal ISO Auditor

Government Purchases and Contracts

Business Process Development

SOX Compliance

FDA, FAA & ISO Regulated Environments

Medical Device and Aerospace Industries

SalesForce.com

Employment History

L3 Technologies - Aviation Recorders, Sarasota FL December 2014 – Present

L3 Aviation Recorders is a Tier 1 manufacturer of solid state aviation and maritime data recorders. The aviation recorder is more commonly known as the “black box”.

Senior Inside Sales Representative

Primary responsibility is to manage the day to day contract review, sales administration, order management and customer communications for World Wide Military Sales of aviation recorders. Primary point of contact and liaison between the customer and L3. Provide support to both the VP and Key Accounts Manager for Military Sales.

Daily Collaboration with customers such as Airbus Defence & Space, Boeing Defense, Lockheed Martin, Northrop Grumman and General Dynamics to insure contract compliance and on time delivery expectations

Provide Pricing and Availability by creating formal quotes

Entry and compilation of complete order packet for incoming orders

Set up new customer accounts with appropriate classifications and discount structure

Coordinate the re-shipment of Part 21 RMA Returns

Created and maintain Inside Sales team metrics

FujiFilm SonoSite Inc., Bothell WA May 2006 – Nov 2013

Fujifilm SonoSite Inc. $350M world leader in the design and manufacture of point-of-care, hand-carried ultrasound

equipment

Manager, Sales Operations

Simultaneously managed multiple teams (Sales Administration, Order Management and Inside Sales)

that were responsible for supporting a world-wide field sales team

Responsible for evaluating and re-engineering Sales Administration procedures

Assisted in defining corporate discount process and procedure for field sales

Drove efficient order completion process for entry of up to 15,000 orders worldwide annually

Created programs to maximize sales on extended warranties and accessories resulting in incremental revenue

Collaborate with legal in reviewing customer documents and contracts

Monitor sales activity for compliance to the Sunshine Act

Served on the Corporate Pricing Committee for approving promotions and new product pricing

Implemented and monitored team metrics used by the executive management team

Aculight Corporation, Bothell WA (Acquired by Lockheed Martin in 2008) Jan 2004 – May 2006

Aculight Corporation manufactures high powered fiber and pulsed fiber lasers. Uses range from IRCM (infrared counter measures) to medical applications

Administrative Project Coordinator

Responsible for overseeing and monitoring key project deliverables

Business Development – coordinated website design and maintenance, developed customer and lead data base using ACT!, managed tradeshow and exhibit logistics.

Product Development – assisted with manpower planning, internal ISO auditor

Human Resources – held phone interviews, tracked EEO Information, conducted new hire orientations for medical benefits, confidentially handled and securely housed annual reviews, salaries and claims.

Education

Interlake High School (Bellevue, WA)

Bellevue Community College (Bellevue, WA)

Certifications

Lean and Six Sigma Greenbelt Certification (March 2017)

References available upon request

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