join a company producing market disrupting, relevant products or services. to become an integral part of a dynamic leadership team. to manage a team of individuals dedicated to excellence and innovation.
A team focused leader with over 20 years of sales support experience in manufacturing companies. Ability to listen, analyze and solve complex business issues. Highly energetic, aggressive, team manager with a great work ethic. Recognized by management for being dedicated to growth and success while maintaining corporate compliance.
Skills and Experience
Sales Ops Management
Terms of Sale Contracts
GPO (Group Purchasing Organization) Contracts
Oracle ERP System
Visual ERP System
Agile Doc Control
Internal ISO Auditor
Government Purchases and Contracts
Business Process Development
FDA, FAA & ISO Regulated Environments
Medical Device and Aerospace Industries
L3 Technologies - Aviation Recorders, Sarasota FL December 2014 – Present
L3 Aviation Recorders is a Tier 1 manufacturer of solid state aviation and maritime data recorders. The aviation recorder is more commonly known as the “black box”.
Senior Inside Sales Representative
Primary responsibility is to manage the day to day contract review, sales administration, order management and customer communications for World Wide Military Sales of aviation recorders. Primary point of contact and liaison between the customer and L3. Provide support to both the VP and Key Accounts Manager for Military Sales.
Daily Collaboration with customers such as Airbus Defence & Space, Boeing Defense, Lockheed Martin, Northrop Grumman and General Dynamics to insure contract compliance and on time delivery expectations
Provide Pricing and Availability by creating formal quotes
Entry and compilation of complete order packet for incoming orders
Set up new customer accounts with appropriate classifications and discount structure
Coordinate the re-shipment of Part 21 RMA Returns
Created and maintain Inside Sales team metrics
FujiFilm SonoSite Inc., Bothell WA May 2006 – Nov 2013
Fujifilm SonoSite Inc. $350M world leader in the design and manufacture of point-of-care, hand-carried ultrasound
Manager, Sales Operations
Simultaneously managed multiple teams (Sales Administration, Order Management and Inside Sales)
that were responsible for supporting a world-wide field sales team
Responsible for evaluating and re-engineering Sales Administration procedures
Assisted in defining corporate discount process and procedure for field sales
Drove efficient order completion process for entry of up to 15,000 orders worldwide annually
Created programs to maximize sales on extended warranties and accessories resulting in incremental revenue
Collaborate with legal in reviewing customer documents and contracts
Monitor sales activity for compliance to the Sunshine Act
Served on the Corporate Pricing Committee for approving promotions and new product pricing
Implemented and monitored team metrics used by the executive management team
Aculight Corporation, Bothell WA (Acquired by Lockheed Martin in 2008) Jan 2004 – May 2006
Aculight Corporation manufactures high powered fiber and pulsed fiber lasers. Uses range from IRCM (infrared counter measures) to medical applications
Administrative Project Coordinator
Responsible for overseeing and monitoring key project deliverables
Business Development – coordinated website design and maintenance, developed customer and lead data base using ACT!, managed tradeshow and exhibit logistics.
Product Development – assisted with manpower planning, internal ISO auditor
Human Resources – held phone interviews, tracked EEO Information, conducted new hire orientations for medical benefits, confidentially handled and securely housed annual reviews, salaries and claims.
Interlake High School (Bellevue, WA)
Bellevue Community College (Bellevue, WA)
Lean and Six Sigma Greenbelt Certification (March 2017)
References available upon request