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Housekeeping Manager

Location:
Kanchipuram, Tamil Nadu, India
Posted:
March 08, 2018

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Resume:

Syed Jafar Jamal

Chennai, India

Email: ac4q07@r.postjobfree.com

Mobile: +91-807*******

+91-904*******

Summary

Professional Assistant Housekeeper with strong organizational and multi-tasking skills as well as superior time management and resource management capabilities. Dedication to completing tasks on time and surpassing expectations. Able to excel in fast-paced, high-pressure working environments.

Professional Skills

Team leadership

Staff development

Proactive

Hospitality background

Decision making skills

Strategic thinking

Hard working

Budgeting

Scheduling

Employee motivation

Experience

Assistant Housekeeper June 2013 – Dec 2016

InterContinental Hotel Riyadh Riyadh, Saudi Arabia

Supervised Housekeeping personnel including Hiring, Performance Assessments

Extending fullest support to Executive Housekeeper

Assisting Executive Housekeeper in preparing yearly budget for the department

Professionally handling guest complaints

Enforced set procedures for the acceptance, safety & lost and found items

Assist other departments wherever necessary

Monitor the appearance, standards and performance of the Housekeeping team

Assist the Executive Housekeeper to maintain good communication and work relationship

Train and develop staff to meet company requirements

Cultivate positive atmosphere with motivated high-performance employees.

Adhere to operating budgets and correct for shortfalls.

Create and maintain interior and exterior standards of cleanliness.

Forecast needs and adjust staffing levels as required.

Pre-Checking of VIP’s rooms in order to meet with the hotel standard to make the guest

WOW experience.

Housekeeping Senior Floor Supervisor Jan 2011 – May 2013

InterContinental Riyadh Hotel Riyadh, Saudi Arabia

Supervise and monitor work performance of team members by conducting rooms and Public

Area inspection

Complete reports, verify status reports, and report clean rooms to the front desk / Load into

Automated property management

Monitor payroll reports and work schedules

Plan and conduct staff meeting to ensure open communication amongst team members.

Create and maintain interior and exterior standards of cleanliness.

Forecast needs and adjust staffing levels as required.

Maintain stock level of guest amenities and other supplies

Housekeeping Coordinator Jan 2006 – Dec 2010

InterContinental Riyadh Hotel Riyadh, Saudi Arabia

Updating staff attendance in bayan system

Logging the guest request .

Updating maintenance in QEMS for Engineering to complete the task.

Logging Lost and found items .

Forecast needs and adjust staffing levels as required.

Housekeeping Floor Supervisor Jan 2001 – Dec 2005

InterContinental Riyadh Hotel Riyadh, Saudi Arabia

Conducting on job training and maintain the records

Ensure new staff complete their Orientation program on timely basis .

Assist with preparing of efficient department work schedule and maintain adequate stock levels.

Create and maintain interior and exterior standards of cleanliness.

Forecast needs and adjust staffing levels as required.

Updating discrepancy report in Opera system

Follow up maintenance work with Engineering to complete the task

Updating special jobs

Room Attendant Jan 1998 – Dec 2000

InterContinental Riyadh Hotel Riyadh, Saudi Arabia

Updating occupants report properly

Clean the assigned rooms without fail

Submitting guest belonging to the Lost and Found section for safe keeping .

Adhere to operating budgets and correct for shortfalls.

Create and maintain interior and exterior standards of cleanliness.

Forecast needs and adjust staffing levels as required.

Education

Bachelor degree in Commerce from Madras University, Tamil Nadu, India.

Technical Skills

MS-Office, MS- Windows, Microsoft Outlook

Opera, Fidelio, QEMS, FBM

Personal Details

Name : Syed Jafar

Father’s Name : Syed Jamal

Nationality : Indian

Date of Birth : 15/03/1969

Languages : Tamil, English, Arabic, Urdu

Marital status : Married

Religion : Islam

Gender : Male

Passport No. : P0056282 / 05th Nov 2026

Home Address : 215/4, Poottai Road, Sankarapuram

Villupuram

Tamil Nadu, India

Declaration

I hereby assure that the details furnished above are true to the best of my knowledge.

Syed Jafar Jamal



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