Housekeeping Manager
Resume:
Syed Jafar Jamal
Chennai, India
Email: ***********@*****.***
Mobile: +91-807*******
Summary
Professional Assistant Housekeeper with strong organizational and multi-tasking skills as well as superior time management and resource management capabilities. Dedication to completing tasks on time and surpassing expectations. Able to excel in fast-paced, high-pressure working environments.
Professional Skills
Team leadership
Staff development
Proactive
Hospitality background
Decision making skills
Strategic thinking
Hard working
Budgeting
Scheduling
Employee motivation
Experience
Assistant Housekeeper June 2013 – Dec 2016
InterContinental Hotel Riyadh Riyadh, Saudi Arabia
Supervised Housekeeping personnel including Hiring, Performance Assessments
Extending fullest support to Executive Housekeeper
Assisting Executive Housekeeper in preparing yearly budget for the department
Professionally handling guest complaints
Enforced set procedures for the acceptance, safety & lost and found items
Assist other departments wherever necessary
Monitor the appearance, standards and performance of the Housekeeping team
Assist the Executive Housekeeper to maintain good communication and work relationship
Train and develop staff to meet company requirements
Cultivate positive atmosphere with motivated high-performance employees.
Adhere to operating budgets and correct for shortfalls.
Create and maintain interior and exterior standards of cleanliness.
Forecast needs and adjust staffing levels as required.
Pre-Checking of VIP’s rooms in order to meet with the hotel standard to make the guest
WOW experience.
Housekeeping Senior Floor Supervisor Jan 2011 – May 2013
InterContinental Riyadh Hotel Riyadh, Saudi Arabia
Supervise and monitor work performance of team members by conducting rooms and Public
Area inspection
Complete reports, verify status reports, and report clean rooms to the front desk / Load into
Automated property management
Monitor payroll reports and work schedules
Plan and conduct staff meeting to ensure open communication amongst team members.
Create and maintain interior and exterior standards of cleanliness.
Forecast needs and adjust staffing levels as required.
Maintain stock level of guest amenities and other supplies
Housekeeping Coordinator Jan 2006 – Dec 2010
InterContinental Riyadh Hotel Riyadh, Saudi Arabia
Updating staff attendance in bayan system
Logging the guest request .
Updating maintenance in QEMS for Engineering to complete the task.
Logging Lost and found items .
Forecast needs and adjust staffing levels as required.
Housekeeping Floor Supervisor Jan 2001 – Dec 2005
InterContinental Riyadh Hotel Riyadh, Saudi Arabia
Conducting on job training and maintain the records
Ensure new staff complete their Orientation program on timely basis .
Assist with preparing of efficient department work schedule and maintain adequate stock levels.
Create and maintain interior and exterior standards of cleanliness.
Forecast needs and adjust staffing levels as required.
Updating discrepancy report in Opera system
Follow up maintenance work with Engineering to complete the task
Updating special jobs
Room Attendant Jan 1998 – Dec 2000
InterContinental Riyadh Hotel Riyadh, Saudi Arabia
Updating occupants report properly
Clean the assigned rooms without fail
Submitting guest belonging to the Lost and Found section for safe keeping .
Adhere to operating budgets and correct for shortfalls.
Create and maintain interior and exterior standards of cleanliness.
Forecast needs and adjust staffing levels as required.
Education
Bachelor degree in Commerce from Madras University, Tamil Nadu, India.
Technical Skills
MS-Office, MS- Windows, Microsoft Outlook
Opera, Fidelio, QEMS, FBM
Personal Details
Name : Syed Jafar
Father’s Name : Syed Jamal
Nationality : Indian
Date of Birth : 15/03/1969
Languages : Tamil, English, Arabic, Urdu
Marital status : Married
Religion : Islam
Gender : Male
Passport No. : P0056282 / 05th Nov 2026
Home Address : 215/4, Poottai Road, Sankarapuram
Villupuram
Tamil Nadu, India
Declaration
I hereby assure that the details furnished above are true to the best of my knowledge.
Syed Jafar Jamal
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