Customer Service Data Entry

Angelina Jekova

**** ******** ** #**

Ottawa, Ontario

K1V 9X5

613-***-**** / *********@*******.***

LANGUAGE PROFICIENCY

English, Bulgarian

EXPERIENCE

****-******* **************** *********an

Customer service, assess customers' needs, dermal consultation, create events (gala, make-overs), sales

2015-2016 CIBC Customer Service

Customer service, backup head teller, backup office assistant, file management, ambassador.

2014-2015 Momentus Web domain Tech Support

At an inbound call center provide internet technical support, web domain sales

2010-2014 Bank Street Deli Manager

Order preparation, customer service, food handling, scheduling,

tracking employee work hours, handle business and customer phone

communications

2007-2010 Dr. Hogg Receptionist

Patient services, booking appointments and referrals, filing, data entry

2005-2007 Dr. Davidson Receptionist

Patient services, booking appointments and referrals, filing, data entry

1998-2003 JDS Uniphase Admin Assistant

Provided the Reliability lab with: clerical duties, correspondence, customer orders, data entry and scheduling, preparing reports on Power Point, scheduling and testing units, preparing and giving presentations

1997-1998 JDS Uniphase R&D Support

Worked closely with technicians and engineers on projects, tested, measured and calibrated units, prepared reports

EDUCATION

1994-1996 Algonquin College Computer Programming

Graduated successfully and acquired diploma

REFERENCES

References are available upon request.

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