Sales Representative Account Manager
Resume:
JOHN CALLUM
*** ******** ***** **, *******, Alberta T3K 4A5
Email: ******.*****@*****.*** Phone 403-***-****
Summary
More than 20 years of increasingly responsible experiences as a Sales Representative, Key Account Manager, including account management, ability to respond to customers needs, time management skills and continual establishment of new customer accounts.
Summary of Qualifications
Systematic knowledge in the services related to sales, account attainment and administration; dependable development of product and industry facts, reactivation of accounts that have been kept as dormant, and the improvement in sales techniques.
More than 20 years of teaching / training experience.
Excellent verbal and written ability in English.
Proven organizational, planning, leadership and motivational skills.
Excellent ability to empathize and work with people of diverse backgrounds and cultures.
Strong listening skills and the ability to deal effectively with people’s problems and concerns.
Teaching / Training Skills
Ongoing “in course training programs with customers involving new products and new techniques.
Continual upgrading by vendors on their products.
Training officer in Canadian Armed Forces, co-ordination and implementation of advanced medical programs.
Employment
Hex-Hut Shelter Systems
Calgary, Alberta.
April 2014 to present
Responsible for implementation of a “demonstration” program. Increasingly more involved with inside sales to the point where I became the Key Account Manager with responsibilities for the entire sales process of new and continual accounts. My ROI for 2015 continued to hover around 5.50. At present in difficult economy my ROI is 2.76
Wonderfil Specialty Threads
Calgary, Alberta.
Jan 2013-to-Mar 2014
Responsible for maintenance of quilting, sewing stores within the Western USA states. Also continual supply of product and advice to educators, teachers, fashion and pattern designers within this territory. Occasional participation at trade shows
Inside Sales Representative
Prime Source. Calgary, Alberta
Apr 2011 to Dec-2012
Transcription of telephone, fax, email orders, purchasing products, monitoring of shipments. Responsible for maintenance and follow up of all quotes and orders. Weekly replenishment of supplies. Continual increase of monthly sales.
Outside Sales Representative
Quest Industrial Products. Calgary, Alberta
Oct 2010 to Apr 2011
Responsible for building successful business by communicating and networking with clients, primarily responsible for establishment of “cold call” accounts. Continual improvement of monthly sales results.
Outside Sales Representative
BDI Canada. Calgary, Alberta
Apr 2007 to Oct 2010
Responsible for product availability, sampling, pricing, sales support and presentation. Conduct seminars and presentation to promote the product sales. Responsible for establishment of new accounts and maintenance of those previously established accounts.
Key Account Manager
Tenaquip Industrial Products. Calgary, Alberta
Feb 2006 to Apr 2007
Market and sell industrial products and other peripherals to commercial, utilities, government and dealer networks. Continual training of all new Key Account Managers throughout Western Canada.
Inside / Outside Account Manager
Anchor Industrial Construction Products. Calgary, Alberta
April 2005 to Feb 2006
Responsible for exceeding targets and order booking for the company products. Associate with present clients using company products to create strong relationships and carry out growth in business from these accounts.
Education
Algonquin College, Ottawa, Ontario
1989-1991
Public Relations Degree
References available upon request
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