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Quality Manager

Greenville, South Carolina, 29607, United States
March 06, 2018

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Raman Jayachandran

Principal Quality Engineer in Corporate Quality Management - JTEKT North America / Koyo Bearings North America LLC

Greenville, SC 29607

Product Development • Engineering & Quality Management

• Computer Information Systems

Proven technical and management skills, combined with many years of experience in Automotive Manufacturing Industry

ASQ Certified Reliability Engineer & Six Sigma Green Belt AIAG VDA 6.3:2016 Certified Process Auditor - a card holder Exemplar Global-Certified ISO 9001:2015 Lead Auditor with AIAG IATF 16949:2016 Supplier Auditor Certification

Experienced - result oriented team player.


Principal Quality Engineer in Corporate Quality Management JTEKT North America / Koyo Bearings North America LLC - 2013-01 - Present

responsible for Bearing Business Unit; responsibilities include but are not limited to supporting Bearing manufacturing plants, a Forging plant, Distribution centers and Technical centers in North America. Key Achievements:

Developing strategic planning for Plant quality and coaching Quality Action Plan (a subset of Hoshin planning) to Plant Quality Managers

Promoting JTEKT (Toyota) Quality Assurance techniques such as QBR (Floor Management Development System) focusing Change Point Control, Abnormality Handling and Daily Management

Coaching Problem Solving using 8 Step Problem Solving Techniques (A3) and using 5-Why methodology

Obtaining ISO/TS 16949:2009 certification for a non-certified plant.

Obtaining ISO 9001:2008 certification for a non-certified plant and recertification to ISO 9001:2015 QMS standard

Managing a Customer Specific Requirements database and writing corporate level Quality Manual and required Procedures

Supporting QMS through auditing to ISO/IATF standards and special audits to company standards Plant Quality Manager

Röchling Automotive USA LLP -

2008-09 - 2012-12

Plant Quality Manager responsible for quality organization in USA with a team of Quality Engineers, Inspectors, Laboratory and Metrology technicians. Responsible for plant quality, Advance Product Quality Planning and audit responsible for ISO/TS 16949:2009.

Key Achievements:

Leading Problem Solving activities using QRQC techniques (Quick Response to Quality Control) to reduce internal quality failures and external complaints for overall improvement in customer satisfaction

Leading customer audits as listed below

• QSB for GM

• ASES Evaluation for Nissan North America

• VDA 6.3 process audits for Mercedes

• MSA for Ford

Managing customer complaints for quality issues and monitoring customer portals for BMW, Mercedes

(SQMS), Ford (SIMS) and GM (GQTS)

Plant Quality Manager

NYX Incorporated -

2003-03 - 2008-08

Plant Quality Manager responsible for quality organization with a team of 3 Quality Engineers and 9 Quality technicians.

Key Achievements:

Leading Problem Solving activities using GM's Fast Response Tracking System and responding to GM's PRR by 3 legged 5 Why methodology and read across matrix for lessons learned from corrective actions (GM's DDW - Drill Deep & Wide)

Supporting launch of two major GM programs such GMT 355 and GMT 900 SUV & pick-up truck Interior- Automotive parts manufactured using dual-shot Injection Molding process.

Managing a program to reduce internal failures and improve overall customer satisfaction.

Plant Quality champion for ISO/TS 16949 certification

Quality Engineering (PPAP) for Interior Automotive parts to customers like GM, Lear, Visteon, Faurecia and Chrysler

Graduate Student & Research Assistant

Florida Institute of Technology -

2000-08 - 2002-12

Key Achievements:

Learning a Finite element analytical software such as LS-Dyna to model and simulate the crushing of composite structures

Giving a presentation of the findings of my thesis to Composites Lab at NASA, Virginia with the guidance of thesis advisor, Dr. Fleming

Completing Master's degree thesis satisfactorily on crashworthiness of composite materials especially graphite/epoxy

Manager - Engineering Processes

Rane Steering and Suspension Systems Ltd -

1989-02 - 2000-06

Design and detailed Engineering drawings for developing new products. Used IDEAS software to generate 3D models to study the interference due to assembly of various components in Steering Gears. Used Mechanical System Simulation software (ADAMS Software) to generate Kinematical-model to help understand the Steering mechanism for Trucks, Farm Tractors and Passenger Cars. Extensively involved in developing mathematical calculations for design and development of Constant ratio Rack & Pinion Steering Gears, Re- circulating Ball-type Constant and Variable Ratio Steering Gears. Used instrumentations to measure and collect real-time dynamic vehicle steering efforts to compare/bench mark competitive products as well as continuous improvement products.


Master of Science in Mechanical Engineering

Florida Institute of Technology

Master of Science in Computer Information Systems

Florida Institute of Technology

Bachelor of Engineering in Production Engineering

PSG College of Technology - Coimbatore, Tamil Nadu SKILLS

Microsoft Word, Excel (Pivot tables, Statistics, Charts etc), Sharepoint Designer CERTIFICATIONS/LICENSES

Exemplar Global-Certified ISO 9001:2015 Lead Auditor Training with AIAG IATF 16949:2016 Supplier Auditor Certification


Internal Systems Audit and Supplier Audit for QMS

Certified Reliability Engineer

2007-03 - 2019-06

American Society for Quality

Certified Six Sigma Green Belt


American Society for Quality

Implementing Changes to Your ISO 9001 Systems


Georgia Institute of Technology, Professional Education Process Auditor VDA 6.3 (2016)

2017-06 - 2020-06

AIAG Certified

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