Hotel General Manager
Resume:
Robert Brian Simpson
Birthplace: Montreal, Canada
Birth date: July 28, 1960
Nationality: Canadian
Address:
Whistler, British Columbia E -mail: ******************@*******.***
V0N 1B1 Mobile: 604-***-****
Profile:
a hotel General Manager with many years of international experience in business development, operations, direct sales & marketing and developing client relationships at the most senior levels.
-proven leadership skills - including managing and motivating colleagues to achieve challenging and demanding corporate objectives, deadlines and budgets.
Key Experiences
03/12 – present Adara Hotel, Whistler, British Columbia, Canada
General Manager
Winner of the 2013 World Ski Award – Canada's best boutique ski hotel
Responsibilities: all aspects of operations of a 41 unit mountain resort hotel, budgeting, sales, marketing, guest experience management,
Achievements: complete refurbishment, repositioned on Trip Advisor from 37 to 17, drove record revenues, cut costs and increase ADR, RevPAR and profit margins
02/11- 01/12 Witmar Hotels, Kelowna, British Columbia, Canada
General Manager
Operating two budget hotels (Dilworth Inn, Recreation Inn & Suites) in a highly competitive tourist market.
Responsibilities: all aspects of operations, budgeting, sales, human resources for both hotels
Achievements: Cut costs by 35% in the first 3 months and increased sales by up to 25% in the first 6 months, record occupancies, highest revenues, improved marketing exposure
11/06-01/11 Medical Professionals Europe, s.r.o., Prague, Czech Republic
Senior Consultant/Partner
A Czech based consulting firm involved in European job mobility for medical professionals (incl. Doctors, Dentists, Pharmacists and Nurses)
Responsibilities: identifying candidates throughout Europe, advising them on career options, liaising with clients throughout Europe, administration, promotion, financial.
Achievements: Helped medical professionals achieve their career goals. Million GBP revenues yearly.
10/04-11/06 Targa Hotel Consulting, Prague, Czech Republic
Consultant
A Czech based consulting firm involved in management contracts, new openings and consultation of existing properties.
Responsibilities: develop a guide for service, operational and technical standards for hotels – new openings and existing, real-estate feasibility, mergers + acquisitions, consulting + controlling
Achievements: A comprehensive guide enabling management to better quantify service standards, increase guest satisfaction, assess employee training needs and improve overall morale. Purchase and development of a 200 key property for Irish hotel investors from ground up which opened April 06 with 70% occupancy on the books for the first 3 months
03/03-10/04 MaMaison Residences, Prague, Czech Republic
Regional Director of Sales and Marketing
Extended stay serviced residences in Prague, Budapest, Bratislava, Warsaw, offering 4+5 star serviced apartments for short or long term rental.
Responsibilities: Direct sales, corporate sales, tour operator sales, internet sales, marketing, advertising, product development, branding, some operational, chain development, GDS, yield management, standardizing product lines for expansion, pre-openings, some FF+E
Achievements: achieved 95% occupancy with 20% increase of budgeted ADR across the group, 2 new openings
08/01-03/03 Relais et Chateaux Hotel Hoffmeister, Prague, Czech Republic
Executive Director
Responsibilities: Marketing, sales, product development, personnel, public relations, F+B, event coordination, budgeting, controlling
Achievements: reduced staff by 50% while maintaining high service standards, increased internet visibility which increased reservations and direct bookings by 16%, reduced costs by 12%, increased ADR year to year by 8% and RevPAR by 23%
04/95-08/01 Hotel Residenz Café, Osnabrueck, Germany
General Manager
Responsibilities: Marketing, product design, purchasing, bookkeeping, accounting, sales, personnel, public relations, maintenance, computing, guest relations, product development
Achievements: overtook a hotel with 35% occupancy and drove it up to 70% with a strong repeat customer base, 33% higher ADR, 22% higher other revenues
03/93-02/95 Steigenberger Hotel Maximilian, Bad Griesbach, Germany
Director of Stewarding
02/91-02/93 Hotel Intercontinental, Cologne, Germany
Income Auditor
Cost Controller
04/89-01/91 Pullman Hotel Koenigshof, Bonn, Germany
Assistant to the F & B Manager
Left Canada for Europe 1989
09/87-02/89 Auberge Far Hills, Val Morin/Quebec, Canada
Barkeeper
09/85-08/87 Friars Two Restaurant, London/Ontario, Canada
Assistant Manager
Other employers:
06/83-08/85 Canadian Pacific Royal York Hotel, Toronto/Ontario, Canada, F.O.
Summer 81/82 Four Seasons Hotel - Le Quatre Saisons, Montreal, Canada, F+B
Education
1980 – 1983 Ryerson Polytechnical Institute, Toronto/Ontario, Canada
-School of Hospitality and Tourism Management-
Awarded by the Canadian Hotel and Restaurant Association
with the “Don McKeown Award” as the student most likely
to succeed
1978 – 1980 Vanier College, Montreal/Quebec, Canada
-Social Sciences Diploma-
1972 – 1977 Laurentian Regional High School, Lachute/Quebec, Canada
-High School graduate diploma-
Additional Information
Languages spoken: English (mother tongue), German (Fluent), French (conversational), Czech (conversational)
Interests: Golf, Tennis, Skiing, Computing (DOS, Word, Excel, PowerPoint, Corel, Micros, Fidelio, Vega etc.), Internet, Music, Travel
The Duke of Edinburgh’s Award – Czech Youth Programme
Member of the Executive Committee
An international, non-profit organization, assisting youth in their development.
Responsibilities: Fundraising, event management, P.R.
Achievements: Organized a two day visit from The Prince Edward, Earl of Wessex for a fundraising campaign which raised over 4 Million Crowns (170.000 USD) as a result of a golf tournament and 2 Gala events
References available upon request.
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