Customer Service Sales Associate
Resume:
Alicia R Hunter
Mayfield Heights, OH 44124
arh ****@*****.***
SKILLS
Great customer service, patient and compassionate, team player, excels well under pressure, strong mathematical skills, and proficient.
EXPERIENCE
CVS Health, Solon
- Customer Serivece Rep
September 2017 - current
●Answer incoming calls from customers to support and manage their med d plan benefits
●Answer inquiries and questions
●Handle complaints
● Provide information
●Apply and manage payment information
●Medical billing and patient profile data
Progressive, Mayfield Heights
- service consultant
March 2017- August 2017
● Answer incoming calls from customers to support and manage their policies
●Answer inquiries and questions
●Handle complaints
● Troubleshoot problems
● Provide information
●Apply and manage payment information
Hillcrest Hospital, Mayfield Heights -Surgical Assistant
April 2016 - January 2017
●Maintain and clean OR
●Assist nurses and surgical staff with preparing patients for procedures
Marc’s Pharmacy, eastgate - Pharmacy Technician
April 2015 - April 2016
●Provide hands on support for the pharmacist by dispensing and accurately preparing medications
● Medical billing and patient profile data
Marc’s, Eastgate - Cashier/ Closeout sales associate
Oct 2013 - April 2015
● Deliver a great service experience to customers by answering questions, locating items and assisting with transaction process
●Stock, organize products and maintain store appearance
Schoolbelles, South Euclid - Cashier/sales associate
June 2012 - September 2014
●Size and sale proper uniform attire for students
●Assisting customers in their transaction process
EDUCATION
Cuyahoga Community College (TRI-C), Eastern Campus - Associate of arts in applied science
Aug 2014 - present
Currently working to obtain degree then transfer to a four year university to pursue career goal of pre-med major
Mayfield High School, Mayfield Village - Diploma
June 2014 - Graduated
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