CV
ADDRESS:
No * Obi Onuorah Street
Asaba, Delta
ac4pmy@r.postjobfree.com
BUSINESS DEVELOPMENT MANAGER
FOMSTATE GIANT LIMITED
ASABA, DELTA
EXPERIENCE:
Organizing training programs for staff. Improving new methods of taking the company to a higher level of success. Implementing new market strategies towards escalation of sales and higher profits for the company. Studying the strength of my competitors and making sure of being ahead at all times. Ensures proper advertisements of company's goods and seevices. Making sure that team work and performance is at its maximum. Recording excellent customer services and unique clients experience Because people are our Number one.
HUMAN RESOURCE MANAGER
FOMSTATE GIANT LIMITED
ASABA, DELTA
2010 / 2015
EXPERIENCE:
As a Human Resources Manager who guides and manages the overall provision of Human Resources services, policies, and programs for the entire company. The major areas I directed are:
Recruiting and staffing;
Organizational and space planning;
Performance management and improvement systems;
Organization development;
Employment and compliance to regulatory concerns;
Employee orientation, development, and training;
Policy development and documentation;
Employee relations;
Company-wide committee facilitation;
Company employee and community communication;
Compensation and benefits administration;
Employee safety, welfare, wellness and health;
Charitable giving; and
Employee services and counseling.
CUSTOMER CARE REPRESENTATIVE
ZAIN
OGHARA, DELTA
month, 2007 / Aug, 2009
EXPERIENCE:
My main duties was answering customers queries through voice calls whereby customers queries are resolved by listening attentively to what the customer has to say thereby identifying the issues and resolving them immediately to make the customer happy and if unable to resolve these queries immediately, escalates it to the appropriate department for resolutions.
Picked inbound and outbound calls and services. Solving customers request and advertising company products. Providing online solutions and lodging clients complaints for quick appraisal to operations for instant action. Ensuring costumer satisfaction as our priority.
EXECUTIVE PENSION TRAINEE
PREMIUM PENSION LIMITED
ASABA, DELTA
2005 / 2007
EXPERIENCE:
Registering members of government establishment and other private company into the New Pension Scheme. Conducting seminars and trainings for organizations and enrolling new clients into our company as their pension fund administrator. Organizing training for new members of staff. Going out for marketing of prospective customer's.
EDUCATION:
NATIONAL OPEN UNIVERSITY
MASTERS BUSINESS ADMINISTRATION
2018
UNIVERSITY OF CALABAR
BSC ECONOMICS
1999 - 2002
UNIVERSITY OF CALABAR
DIPLOMA APPLIED ECONOMICS
1998 - 1999
SKILLS:
INTERPERSONAL SKILLS
HUMAN RESOURCE
RECRUITMENT
PERFORMANCE MANAGEMENT
TRAINING
INTERPERSONAL SKILLS
TEAM PLAYER
ADDITIONAL COMMENT:
I am a risk taker and I love challenges. Trying new things always intrigue me. I am a very positive person and a team player. Hardworking and determined and very good at accomplishing set goals. Am a goal getter with vision to accelerate to higher heights. I have impeccable character and integrity. I am teachable and very flexible.