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Customer Service Administrative Assistant

Hampton, VA
March 05, 2018

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Christina Cox

Hampton, VA ***** - 757-***-****

A versatile and adaptable professional with more then 7 years of experience performing excellent customer service, with proven organizational and time management skills. Acknowledged as a person of high integrity who achieves positive results, personal accountability, and open communication. Core competencies include:

• Customer Service

• Inventory Control

• Supervision/Training

• Data Entry

• Invoicing

• Microsoft Office (Excel, Word)

• Ten Key

• Legal Process/Procedures

• Ledgers


• Data Entry Speed of 14,290 KSPH

• Reynolds & Reynolds Software

• AS400

• Certified Nurses Aide

• Multi-Line Phone Systems

• Management/Scheduling

• Cashiering

• ADP Computers

• Certified EMT-B


Emergency Medical Technician

Cardinal Ambulance Service Inc- Newport News, VA - April 2014- Current Responsibilities

Transport patient’s to dialysis, doctors appointments, ER, Vitals, observe patient’s and their needs Accomplishments: FTO April 17- Jan 18

Knowing that I helped a patient anyway I could

Skills used:

All my EMT skills in my protocol range

Eagle Medical Transport - Newport News, VA - September 2013 to January 2014 Responsibilities

Transport patients to dialysis, doctors appointments, ER. Vitals, observe patients and their needs. Accomplishments

Knowing that I help a patient in anyway I could.

Skills Used

All my EMT skills that's in my protocol range

First Aid

CITY OF HAMPTON, Coliseum First Aid - September 2012 to Present First Aid

• Provide first aid care to employees and patrons. Administrative Assistant

Temp-Rite Service Co Inc - Newport News, VA - July 2007 to July 2012 Provides excellent customer service and utilizes verbal and written communication skills.

• Answers phone calls professionally within 2 rings.

• Implemented daily job schedules for technicians.

• Effectively dispatch calls to technicians.

• Coordinates Accounts Receivables, Accounts Payables, and Collection duties.

• Ensures all client/customer files are in order.

• Completes daily entry of customer information.

• Creates purchase orders and data of purchase orders.

• Other clerical/administrative duties as assigned. Administrative Assistant

EXPRESS PERSONNEL - Newport News, VA - December 2006 to January 2007 to Accurate Title and Escrow

• Answered phone calls professionally within 2 rings.

• Provided excellent customer service and utilized verbal and written communication skills.

• Assisted with gathering of information from clients for closings.

• Other clerical/administrative duties as assigned. 757-***-**** Christina M. Cox

Administrative /Office Assistant

CASE HANDYMAN & DESIGN - Williamsburg, VA - 2006 to 2006 Answered phones professionally within 2 rings.

• Provided excellent customer service and utilized verbal and written communication skills.

• Prepared daily bank deposits and posted payments to customer's accounts in QuickBooks.

• Maintained customer's contracts and files.

• Completed daily entry of customer information.

Lead Clerical/Office Assistant

CREDIT CONTROL CORPORATION - Newport News, VA - 2005 to 2006 Supported Cable Collections team by performing a variety of clerical duties.

• Compiled weekly client statements.

• Assisted department supervisor with various tasks.

• Acted as liaison between Credit Control and clients by providing excellent customer service.

• Answered and directed incoming phones calls within 2 rings.

• Prepared and mailed Dispute letters and responses.

• Performed Accounts Receivables/Payables duties by processing to accurate accounts. EDUCATION:

EMS Associates Degree in Paramedic

Tidewater Community College - Virginia Beach, VA

2012 to 2014( I test paramedic May 16,)

High School Diploma in English and Compute)

Trident Technical Community College - Charleston, SC 1997

Dreher High School - Columbia, SC



PALS, CPR, ACLS, ITLS, EVOC Certifications

Hampton Fire and Rescue Volunteer


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