Jeffrey Poirier 978-***-****
** ********* ****** ************@*****.***
Seabrook, NH 03874
Objective
Self-motivated and detail-orientated individual with a strong work ethic seeking paralegal/legal assistant position excited to utilize knowledge of the legal system.
Education
University of Massachusetts – Lowell, Lowell, Massachusetts
-Bachelor Degree Criminal Justice – January 2017
-Certificate Paralegal Studies – December 2013
Nu-Life Medical September 2017 - November 2017
Paralegal
-Complied with all HIPAA protected regulations and laws
-Read and extract relevant data from EOB’s (Explanation of Benefits) along with other relevant insurance documents
-Navigated CATS and CPR+ operating systems and apply correct action in insurance appeal process
-Draft legal documents using templates for insurance appeals including Notification of Authorized Representative, Request for Information, Deemed Exhausted letters and Level 1 Appeals
-Speak with insurance representatives concerning important information as part of patient advocacy group
The Law Office of Iannella & Mummolo June 2017 - July 2017
Paralegal
-Utilized Salesforce and Eluminate Management software to track, organize and create case files
-Evaluated claims for Social Security Disability and Veteran’s Benefits for over 100 clients
-Retained cases, offering the firm’s services, beginning the initial claims process
-Analyzed medical merits, employment history and other technical qualifications with attorney assistance
-Presented cases to attorney for litigation as well as following up and processing signed documentation
BAE Systems September 2016-April 2017
Composite Technician Specialist
-Complied with all contractual regulations stipulated by the Department of Defense
-Project team lead for facility On-Boarding process
-Assembled fixtures based on detailed operation instructions with 0% failure rate
-Tested assembled fixtures using electronically operated press based on given deadlines
-Recommended changes to process sheets to engineers
Lowe’s Home Centers, LLC February 2016 – August 2016
Unloader /Assembler
-Assembled various complex products utilizing manufacturer manuals
-Monitored inventory in a given area using inventory management system
-Performed given tasks to an area while working as an individual
-Adhered to company organization and appearance standards
The Law Office of Michael Mangano January 2015 - October 2015
Paralegal
-Reviewed wills and trusts to ensure accuracy of clients’ requests
-Navigated online Massachusetts Registry of Deeds to locate critical legal documents
-Applied logic and reasoning from LSAT course when confronted with incomplete deed documentation
-Performed research requested by attorney in updated state and federal laws
-Prepared contract agreements between attorney and client
Rick’s Motorsport Electrics August 2001 – July 2015
Technician Manager - (May 2009 – July 2015)
-Managed 15 direct reports
-Cultivated customer relationships by providing resolution on over 90% of calls
-Multitasked as manager while having my own deadlines in a business that grew 25% annually
-Resolved customer sales and technical questions/issues
-Created and analyzed daily production reports
-Prepared and delivered daily assignments for technicians based on capabilities and level of difficulty
-Examined process related issues by evaluating the individual operations and developing solutions with the help of feedback from technicians
-Assigned price points for new products and adjusted based on maturity of process.
-Reverse-engineered new products and documented the tasks involved in processes
-Modify and improve electrical schematics based on comments from technicians performing the tasks
-Trained and supported all technicians on bill of materials and tools to assemble devices
-Developed desktop procedures of work processes to reduce process time and increase quality
-Assisted in determining new product development and initial low rate production
Technician – (August 2001 – April 2009). Responsibilities included:
-Assembly of material to create electronic motorcycle parts
-Build electronic motorcycle parts based on complicated schematics
-Assist less experienced technicians in the assembly process
-Quality review and provide education to other technicians on an as needed basis
Skills
Egenerate, WestLaw, LexisNexis, Fishbowl – inventory program, Solumina operating system, HLSM Microfiche, Microsoft Office (Excel, Word, PowerPoint, One Note, and Outlook), CATS, CPR +.