Resume

Sign in

Customer Service Representative

Location:
Buffalo, NY
Salary:
17.50
Posted:
March 05, 2018

Contact this candidate

Resume:

SUMMARY

Skilled Customer Service Representative committed to addressing customer concerns

with speed, accuracy and professionalism. Very resourceful and consistently meets and exceeds productivity goals.

SKILLS

High customer service standards

Conflict resolution proficiency

Devoted to data integrity

Strong problem solving ability

Dedicated to process improvement

EXPERIENCE

Customer Service Representative

Buffalo, NY

Medical Answering Services/ Jun 2016 to Nov 2017

Set up non emergent medical transportation for Medicaid clients. Secured all clients personal medical information under HIPAA regulations. Excelled in exceeding daily and weekly bonus goals. Marketing Analyst

Cheektowaga, NY

Greenwich Associates llc/ Jun 2014 to Sep 2015

Conducted surveys to gauge the customers level of satisfaction with their banking entities. Collections Specialist

Amherst, NY

American Coradius International, LLC./ May 2014 to Mar 2016 Customer service and collections on past due bank loans. Secured customer information under the collection act.

Survey Specialist

Williamsville, NY

ICT Group llc/ Jan 2000 to Jul 2005

Conducted media surveys for marketing research.

EDUCATION AND TRAINING

High School Diploma: Exploratory Building Trades

Mckinley Vocational Technical HS 2000

Buffalo, NY, US

Participated in the UpwardBound College Prep Program. (1997) Associate of Science: Criminal Pathology

Medaille College 2004

Buffalo, NY, US

W .

Ebony Waite

716-***-****

sunshinekisses143198

ac4pfw@r.postjobfree.com

192 Jewett Avenue

Buffalo, NY, 14214



Contact this candidate