Extensive Customer service experience in a variety of areas .As a team leader for First Advantage I acted as a resource for the team and a liaison for my team and management. Regional manager for 20 employees at 5 locations.
Customer service cashier return desk
Aug 2013 to feb 2015
Spherion Mortgage Representative 08/2011 - 11-2011
Handled mortgage titles inputting information into the system .Contacted many different banks to get a payoff quote. Contacted many different insurance companies to verify that the customers had a valid homeowner’s policy and flood policy if needed in their area.
The Learning Center
Baton Rouge Louisana
Taught 3 year olds 08/2010 -05/2011
Duties were to teach the 3 year olds coloring,cutting, pasting and many other activities .
How to use good hygiene and we also had fire drills to teach the children what to do in case of a fire in there homes.
Government Payment Services 08/2008-10/2009
Processed Bail Bonds
Processed fines for a variety of government agencies
Process property taxes
First Advantage Corporation
Largo, Florida/ Indianapolis, Indiana 02/1997 – 05/2008
We did Criminal background checks for a variety of clients
Team lead for 25 employees
Resource for my team and the clients for 50 states
Customer Service and Return desk
Front end Supervisor Assistant
I have over 20 years in the restaurant industry
SUMMARY AND QUALIFICATIONS