Ann Michelle Daniels
Colorado Springs, CO 80905
**************@*****.***
Work Experience
Sales Consultant, May 2017 – January 2018
Mike Shaw Buick GMC, Colorado Springs, CO
Served as Internet Sales Consultant in Business Development Center for Sales and Service Departments doing customer outreach through phone, text, and email. Also served full time as Sales Consultant in New Car Sales
Member Associate Teller, August 2016 - March 2017
Wiregrass Federal Credit Union, Marianna, FL
Served as full-time drive-through Teller processing various transactions, setting up checking, savings, and Christmas Club accounts for Members as time away from drive through allowed
Customer Service Representative, November 2015 - August 2016
Fast Payday Loans, Inc., Marianna, FL
Served customers writing loans, receiving payments, collections for past due accounts and outreach to eligible customers
Member Associate Teller, March 2015 - November 2015
Wiregrass Federal Credit Union, Marianna, FL
Served on Front Teller Line on part-time basis processing various transactions, setting up checking, savings, and Christmas Club accounts
Assistant Manager, April 2014 - July 2015
Dollar Tree, Marianna, FL
Served with various schedules for both opening and closing responsibilities of store operations, managing cashiers, receiving deliveries, stocking store and arranging sales displays
Licensed Practical Nurse / Patient Care Secretary, August 2012 - February 2013 Full-time - through August 2013 Part-time
Emerald Coast Hospice, Chipley, FL
Provided patient care in home, nursing home, emergency and crisis care settings
Assisted Patient Care Manager in scheduling nurses and aides for weekly patient care visits
Assisted with needs of field staff, doctor's offices, pharmacies, hospitals and patients
Ordered medical equipment and coordinated deliveries and pick ups
Entered charge data for billing and mileage for reimbursement
Licensed Practical Nurse - February 2011 - February 2012
Sacred Heart Medical Group, Marianna, FL (Office Closed)
Served patients in medical office setting
Prepared patients for doctor visits, obtaining vitals and patient care information
Assisted doctors with patient exams and minor office procedures, stitch and staple removals, wound care, giving injections, preformed EKG's, referrals to Specialists and data entry
Licensed Practical Nurse - March 2009 - March 2010
Health South Rehab
Began career there as Nurse Tech providing quality patient care
Upon passing State Boards, I began serving as an LPN
Provided wound care, stitch and staple removal, bladder scans, and catheter care
Administered medications orally and by injection as scheduled
Provided care before and after therapy for patients who had experienced strokes, hip or knee replacements, back surgery and other medical conditions that required rehabilitation
Sales Representative / Broadcaster - January 2007 - March 2009
WTYS Radio, Marianna, FL
Sold radio advertising and serviced and maintained those accounts collecting payments, writing and producing commercials
Broadcasted live on the air, provided coverage for civic and community happenings, reporting live, assisted Station Manager with writing and production of commercials and station promotions
Professional Teller - March 2005 - March 2006
Regions Bank, Marianna, FL
Served customers processing various transactions
Served as Team Relief, providing coverage at other branches
Professional Teller - March 2003 - March 2005
Bank Of America, Blountstown, FL
Served customers processing various transactions
Assisted customers with other banking needs
Office Manager Assistant / Insurance Billing Specialist
March 2002 - March 2003
The Medical Center, Blountstown, FL
Assisted Manager and outside billing agency with insurance billing and coordinated payments, made patient referrals, coordinated various projects with attorneys, engineers, and CPA's
Account Executive - 2001 - 2002
WPHK/WYBT Radio, Blountstown, FL
Sold radio advertising, managed collections and serviced customer needs, wrote and produced commercials, served on-site for live local news coverage and town/community events, provided live elections results coverage with Supervisor of Elections
Client Eligibility Specialist - 2000 - 2001
Early Childhood Services, Blountstown, FL
Assisted parents with locating child care, funding and eligibility. Served as contact for resource referrals and other needs such as food, clothing, health care, counseling, parenting information, child development, education, and employment. Assisted child care providers with enrollments and attendance reporting for agency reimbursement
General Office Assistant 1999-2000
Dr. Jose Cortes, Marianna, FL (Office Closed)
Assisted patients with appointments and referrals. Assisted Insurance Specialist with verifying coverage's and coding for insurance payments
Insurance Specialist - 1995 - 1997
Davis Optometry, Marianna, FL
Filed both primary and secondary insurances. Assisted patients with Insurance appeals. Assisted with patient work-ups, appointment scheduling and referrals
Insurance Specialist - 1994 - 1995
Jackson Hospital, Marianna, FL
Filed both Primary and Secondary Insurances
Assisted patients with payment plans and applying for charity funds
Registered and prepared patients for out-patient surgery
Broadcaster / Sales Representative / Production Manager - 1985-1994
WJNF Radio, Marianna, FL
Began as a volunteer, was honored to go full-time when board members donated to support my salary. Enjoyed broadcasting live on the air, providing live coverage of local events. Provided local news coverage throughout our town and county. Coordinated with various agencies for promotions of and assisted with concerts. Serviced advertising accounts for payments and donor acknowledgement writing and production
Prepared news stories and entertainment shows for air time. Maintained log and updated regularly to provide fresh broadcasting materials, station promotionals and stale-dated donor acknowledgements (commercials)
Education
Graduated Blountstown High School in May 1984
Graduated Washington - Homes Vo-Tech LPN Program July 2009
Volunteer Services
As my schedule allowed, I enjoyed giving to those in need using my nursing skills and praying with those who had special needs through my volunteer services at The Faith Health Clinic in Marianna, FL
I also enjoyed singing with a team and ministering God's Word to the residents of Chipola Apartments, a retirement home for the elderly in Marianna, FL
Skills
I possess excellent communication and organizational skills and work well alone or in a team setting.
I enjoy reaching out to others with encouragement.
I enjoy making new friendships and building great teams in the work place.
I believe creativity in the workplace and a positive attitude can bring new and exciting levels of opportunities for both co-workers and those we serve.