Customer Service Administrative Assistant
Resume:
KATHERYN MYLNAR
*******@*****.***
Senior-Level Administrative Professional
Comprehensive experience providing stellar administrative guidance and support within education environments. Prior professional experience in accounting and instruction, wherein extensive bookkeeping and leadership skills were honed. Highly adept in scheduling, database management, and executive support. Exemplary communication skills and excels in demanding fast-paced workplaces.
CORE COMPETENCIES
Office Management Travel Management Meeting Support Proofreading
Customer Relations Staff Coordination Business Writing Resource Management Collaboration
Document Creation Appointment Management Office Supply Acquisition Communication
proficient Microsoft Office & QuickBooks Confidentiality Opportunity Identification
Problem Resolution
EXPERIENCES & ACHIEVEMENTS
St. Mary’s Academy Charter School (SMACS), Beeville, TX 2013 – Present
Campus Secretary
provide clerical and administrative support to the Principal and School Board
Maintain a constant eye on the campus website, updating its calendar
Support the Manager in replying to website inquiries as needed
Manage and coordinate extensive travel arrangements for Principal
Manage and maintain extensive databases for student contact, medical, and legal information, practicing strict confidentiality practices
A. C. Jones High School, Beeville, TX 2004 – 2013
Campus and Career & Technical Education Secretary
Continuously received and processed all incoming funds.
Planned and coordinated travel arrangements for 8 administrators and staff.
Functioned as the primary point of contact for all campus information and activities and outside vendors
Created weekly, monthly, and quarterly reports for the Finance Director
Successfully managed and maintained 41 student activity accounts.
Managed all office and classroom supply inventories
Fostered and cultivated collaborated relationships with other staff to oversee baccalaureate and graduation procedures
Proactively trained Office Workers to use office machines, answer phones, and file purchase orders and other documents correctly.
Maintained departmental budgets, purchase requests, orders & receivables
Completed quarterly sales tax reports for student/principal activity funds
Meticulously investigated and resolved any discrepancies in monthly bank accounts
First National Bank, Beeville, TX 2001 – 2004
Accounting Clerk
Provided exemplary customer service in daily interactions while assisting clients with online banking registrations and verifying ATM balances
Accounts Payable Clerk
Led records research initiatives for court cases
Responsible for all records retention/destruction
Managed monthly statement mailings
Maintained office supply inventory
Additional professional experience in Administration & Instruction
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