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Administrative Assistant Customer Service

Location:
Albany, NY
Posted:
March 05, 2018

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Resume:

JENNIFER GAGNON

EXECUTIVE ADMINISTRATIVE SPECIALIST

PROFESSIONAL PROFILE

PROFESSIONAL EXPERIENCE

CONTACTS

EDUCATION

SKILLS

The office is the hub of most business activities. A well run, organized and efficient office provides a center from which the rest of the business can operate and be successful. I have 18+ years of providing office administration support. Spending the last Thirteen of those years maintaining the offices of the operating partners at the Bonadio Group a local CPA firm.

I am a very self-motivated and responsible individual who is attentive to the quality and detail of my work. I enjoy working in a quick paced office that can showcase and utilize my multi-tasking abilities.

The Bonadio Group, CPA 2005 – 2017

Albany, NY

Executive Administrative Assistant

Worked closely with assigned partners to organize and maintain a well operated office. Coordinated logistics for meetings, planned conference calls and communicated details accordingly. Developed and maintained the technology skills required to function at peak efficiency. Cross-trained and learn others’ administrative responsibilities to provide back up assistance when needed. While adhering to the highest degree of professional standards and strict client/firm confidentiality.

• Assembled and processed client tax returns

• Sent and recieved letters and overnight packages

• Prepaired office correspondence to the managing partners and the team

• Assisted in billing and processed bills including billing recaps Fiorita, Kornhaas & VanHouten, PC 2000 – 2004

Danbury, CT

Administrative Assistant

• Typed Letters of Arrangement and daily correspondence

• Mailed out letters/overnight packages

• Assisted in billing - typing up bills, preparing billing recaps

• Set up files / organize file rooms

Marvin & Company 2000 – 2004

Latham, NY

Office Assistant / Receptionist

• General Office Duties

• Sets up files/organize file rooms

518-***-****

ac4pdw@r.postjobfree.com

103 Batterman Lane

Albany, NY 12203

jennifer-gagnon-39038316

1998

College Preparatory Degree

Hudson Valley Community College

1996

NYS Diploma

South Colonie High School

ACCURACY

ANSWERING TELEPHONES

APPOINTMENT SETTING

ATTENTION TO DETAIL

BILLING

BOOKKEEPING

BUSINESS CORRESPONDENCE

CALENDAR & DOCKETING

CALLING CLIENTS

CLERICAL

TRAVEL ARRANGEMENTS

PROOFREADING

MS OFFICE 365

WRITTEN COMMUNICATION

CORRESPONDENCE

CUSTOMER SERVICE

DELIVERING MAIL

RECEPTIONIST

OFFICE EQUIPMENT

DOCUMENT MANAGEMENT

EDITING

EFFICIENCY

OUTLOOK EMAIL

EMPLOYEE RELATIONS

EVENT COORDINATION

FILING

FAXING

GREETING CLIENTS



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