Customer Service Sales

Olga Strecker

**** ******* **** ***** ******** Springs, CO 80920

719-***-**** (home)

**************@*****.***

https://www.linkedin.com/in/olga-strecker-8a637440/

Career Summary: Account Management Professional

Skill Summary: Business Development, Sales, Marketing, Executive Administration, Trade Show Coordinator, Business Networking

Strengths: Teamwork, Problem-solving and Decision-making, Organizational and Time Management Skills, Customer Service

Education:

Bachelor’s Business Management – Southwest Texas University San Marcos, TX

Experience:

Firstsource Solutions – Kaiser Permanente Customer Service Representative – Oct 2017

Assisted, educated Medicare members with their medical health plans

Responsible for inbound calls regarding explaining of benefits, billing, forms

Compassion International – Administrative Assistant – June 2016

Formatted Visio organizational charting

Updated Access macro spreadsheets

Actively involved in summer fund- raising activities

Advantage Solutions – PT Consumer Electronics Sales Representative – March 2016

Responsible for selling Epsom products at Best buy client

Trained sales floor personnel

Concentrix – Business Consultant - Seasonal Intuit Turbo Tax – Jan 2015

Assisted business owners with tax inquiries, forms

Promoted software programs to business owners to meet their business models

Optum – Customer Service Representative – United Healthcare – Denver - 2014

Assisted, educated Medicare members with their prescription drug plans

Responsible for inbound calls regarding explaining of benefits, billing, forms

SNI Technology – CCS Sales and Marketing Coordinator - Feb- May 2013

Assisted CEO with untapped markets, business networking, participated in trade shows

Set-up educational training in conjunction with engineering staff

Responsible for manager’s travel and appointments

BYOU Magazine – National Magazine Representative – June 2010- 2013

Responsible for selling advertisements, corporate sponsorships

Involved in booth set-ups, preparation and presentation of products

Volt Staffing – Sales Support - Harland Clarke Marketing - AT&T Jan - April 2011

Recommended options to business owners while promoting credit card offerings

Matched businesses with their individual cash management profiles

Barrington Broadcasting- Interactive Sales Marketing Specialist – 2009

Sold on-line advertisements, assisted with television marketing strategies

Supported the sales team efforts in increasing station’s exposure and sales

Life Line Systems – Marketing Coordinator – Denver – Feb. 2005

Instrumental in matching healthcare providers to promote Life Line product line

Sold family breath of products to healthcare facilities and communities within California, Washington, Michigan, Ohio

Training:

Microsoft Office Suite, Access, Lotus Notes, Great Plains Software, Salesforce, Siebel System, Basecamp marketing, Fed-Ex Tracking, Global Wizard, Hoover’s, Quicken, RX Claims, RX Connection, CSIR, CHATS, SLP, MISO, KAT, Raiser’s Edge

Volunteerism / Community Affiliations/ Fund-Raising:

American Cancer Society, Susan G Komen, United Way, Care and Share, Catholic Charities Marian House, Springs Rescue Mission, Compassion International, Chamber of Commerce member, UCCS club

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