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Customer Service Sales

Colorado Springs, CO
March 05, 2018

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Olga Strecker

**** ******* **** ***** ******** Springs, CO 80920

719-***-**** (home)

Career Summary: Account Management Professional

Skill Summary: Business Development, Sales, Marketing, Executive Administration, Trade Show Coordinator, Business Networking

Strengths: Teamwork, Problem-solving and Decision-making, Organizational and Time Management Skills, Customer Service


Bachelor’s Business Management – Southwest Texas University San Marcos, TX


Firstsource Solutions – Kaiser Permanente Customer Service Representative – Oct 2017

Assisted, educated Medicare members with their medical health plans

Responsible for inbound calls regarding explaining of benefits, billing, forms

Compassion International – Administrative Assistant – June 2016

Formatted Visio organizational charting

Updated Access macro spreadsheets

Actively involved in summer fund- raising activities

Advantage Solutions – PT Consumer Electronics Sales Representative – March 2016

Responsible for selling Epsom products at Best buy client

Trained sales floor personnel

Concentrix – Business Consultant - Seasonal Intuit Turbo Tax – Jan 2015

Assisted business owners with tax inquiries, forms

Promoted software programs to business owners to meet their business models

Optum – Customer Service Representative – United Healthcare – Denver - 2014

Assisted, educated Medicare members with their prescription drug plans

Responsible for inbound calls regarding explaining of benefits, billing, forms

SNI Technology – CCS Sales and Marketing Coordinator - Feb- May 2013

Assisted CEO with untapped markets, business networking, participated in trade shows

Set-up educational training in conjunction with engineering staff

Responsible for manager’s travel and appointments

BYOU Magazine – National Magazine Representative – June 2010- 2013

Responsible for selling advertisements, corporate sponsorships

Involved in booth set-ups, preparation and presentation of products

Volt Staffing – Sales Support - Harland Clarke Marketing - AT&T Jan - April 2011

Recommended options to business owners while promoting credit card offerings

Matched businesses with their individual cash management profiles

Barrington Broadcasting- Interactive Sales Marketing Specialist – 2009

Sold on-line advertisements, assisted with television marketing strategies

Supported the sales team efforts in increasing station’s exposure and sales

Life Line Systems – Marketing Coordinator – Denver – Feb. 2005

Instrumental in matching healthcare providers to promote Life Line product line

Sold family breath of products to healthcare facilities and communities within California, Washington, Michigan, Ohio


Microsoft Office Suite, Access, Lotus Notes, Great Plains Software, Salesforce, Siebel System, Basecamp marketing, Fed-Ex Tracking, Global Wizard, Hoover’s, Quicken, RX Claims, RX Connection, CSIR, CHATS, SLP, MISO, KAT, Raiser’s Edge

Volunteerism / Community Affiliations/ Fund-Raising:

American Cancer Society, Susan G Komen, United Way, Care and Share, Catholic Charities Marian House, Springs Rescue Mission, Compassion International, Chamber of Commerce member, UCCS club

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