Customer Service Data Entry

Daniela Timis

North York, ON M*N *A*

***********@*****.*** - 647-***-****

Detail-oriented Data Analyst with an extremely keen eye for detail. Adept at developing detailed analytical reports working closely with management and staff to gather appropriate data and creating compelling presentations for management and executive team.

Core Strengths

-Exceptionally strong eye for detail

-Excellent computer productivity software skills

-Dedicated to complete a project by its deadline

-Strong ability to comprehend complicated spreadsheets

-Able to interpret even the most complex instructions

-Strong independent worker who takes pride in getting results

-Applied knowledge of scripting languages (Python, R, SQL, Stata, VBA, Hadoop (Hive, Pig)) and in using of statistics and data mining software packages(SPSS, SAS, Eviews, MS Office, Saga) WORK EXPERIENCE

Clinical Applications Analyst(co-op)

The Scarborough Hospital - Scarborough, ON -

July 2017 to July 2018

• Support modules of SRH's existing Information System (Meditech) and other clinical applications, including making functional enhancements and troubleshooting

• Participate in Meditech system upgrades including configuring and testing of existing and new functionalities

• Analyze user data reporting requirements and prepare new reports or maintain existing reports. Utilize reports and other benchmarking tools to assist the Department Manager in evaluating department performance

• Respond to client requests in a timely and professional manner and ensure resulting actions meet client expectations

• Collaborate with members of IM&T team and Clinical Practice Leaders in clinical system implementations.

• Comply with hospital expectations regarding ethical behavior and standards of conduct

• Comply with provincial and hospital guidelines related to the protection of health information and patient privacy e.g. FIPPA

Data Entry Clerk

IMCA Euro Food - Vaughan, ON -

October 2015 to January 2017

• Enter orders accurately and efficiently to meet deadlines.

• Verify team orders for accuracy and make adjustments when necessary.

• Prepare orders and RFQ, under the direction of the operations team.

• Respond to customers’ order and/or quote requests immediately.

• Perform various administrative duties, when necessary.

• Provide excellent internal and external customer service. Financial Analyst

MEDSTAR Health Care - Cluj-Napoca, Romania -

September 2010 to September 2015

• Review accounting records (P&L and Balance sheet) for correct account and cost center allocation;

• Keep evidence of the supporting documentation for variance analysis on specific types of expenses;

• Investment plan follow-up (actuals versus forecast);

• Regular update of the information files on specific expenses;

• Verify purchasing requests and compare them to budgets;

• Analyze cash out flow and in flow and highlight potential issues;

• Review actuals versus budget monthly and prepare explanations for material overruns or underspending;

• Conducts business studies on past, future and comparative performance, develops forecast models and identifies trends;

EDUCATION

Advanced Diploma in Data Science and Application

Metro College of Technology - Toronto, ON

January 2017 to January 2018

M.Sc.(equivalent to a M.Sc. degree in Statistics from an Ontario University, as determined by World Education Services in Toronto, ON) in Applied Econometrics and Statistics

BABES-BOLYAI UNIVERSITY - Cluj-Napoca, Romania

October 2010 to August 2012

BSc(equivalent to a Bachelor degree in Statistics degree from an Ontario University, as determined by World Education Services in Toronto, ON) in Statistics and Economic Forecasting

BABES-BOLYAI UNIVERSITY - Cluj-Napoca, Romania

October 2007 to August 2010

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