Customer Service Sales

* * * * * * * * * * J a m e l * * * S m i t h @ g m a i l . c o m C h i c a g o, I L

JAMEL J SMITH

Merchandise coordinator with experience in supervision, customer service and visual merchandising in the apparel industry. Detailed oriented, exhibits the ability to work in harmony with others,eagerness to learn new skills, very determined, highly motivated, superb problem solving skills,confident leader, knows how to give and receive direction, excellent communication and with over 4 years in sales experience.

Increased sales of premium priced merchandise by 25% and ranked top 3 in the nation across multiple brands. Acted as a liaison between vendor and store team to ensure effective communication of updates, promos, and product knowledge.

Contributed to the profitability of the store through the analysis of business and merchandise moves.

Reported weekly sales and gathered customer feedback to help drive new business.

Supervised and guided staff towards maximum customer service performance.

Led many successful promotional in-store events that led to a drive in sales.

Assisted with all store operations and delegating

responsibilities to personnel.

Sales focused around customer service to increase customer retention.

Demonstrated the ability to lead and be proactive about the placement of merchandise throughout the store.

Replenished and recovered store merchandise for a fresh and abundant presentation.

P R O F E S S I O N A L E X P E R I E N C E

Merchandise Coordinator

Macy's

Jan 2016 - Current

Merchandise Handler

Macy's

Nov 2015 - Jan 2016

Assistant Store Manager

I r idium Clothing

Company

Feb 2013 - Oct 2015

E D U C A T I O N

2005 - 2006

1999-2003

Fashion Merchandising and Design

American Intercontinental University

High School Dipolma

Morgan Park High School

Leadership

Communication

Problem Solving

Microsoft Office

S K I L L S

P R O F I L E

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