Customer Service Microsoft Office
Resume:
Jonathan Goforth
*********@*****.***
OBJECTIVE: Detailed, dependable, trustworthy, consistent and self-motivated cyber security analyst with secret clearance seeking a dynamic, challenging opportunity that allows me to utilize my leadership, team building skills, and technical experience
SUMMARY OF SKILLS:
● Secret Clearance
● Completed B.S Cybersecurity Management and Policy Degree; University of Maryland University College; Graduation Date December 30th 2017; GPA 3.16
● Studying for the Computing Technology Industry Association (Comp TIA) Security Plus Information Assurance Level 2 Exam in March 2018
● Knowledge of Confidentiality, Integrity, and Availability (CIA) requirements, Risk Management Framework (RMF), etc.
● Knowledge of industry standards such as National Institute Standards of Technology (NIST) 800-53, Common Vulnerability Scoring System (CVSS), Common Core State Standards (CCSS) and Common Platform Enumeration
(CPE).
● Knowledge and understanding of Acceptable Use, Bring Your Own Device
(BYOD), Digital Media (Sanitization, Reuse, and Destruction), Data Loss Prevention (DLP) and Disaster Recovery (DR) policies and procedures.
● Security +, A+, Ethical Hacking, Microsoft and CCNA classes.
● Network design and architecture.
● Effectively communicates (verbal, listening, writing).
● Experience with analyzing and investigating computer network intrusions.
● Experience with networking, system administration and security best practices.
● Product testing and evaluation.
● Assessment of company policies and guidelines.
● Administering of cybersecurity related products and services.
● Adept with using the Microsoft office suite.
● Strong customer development and relationship management skills.
● Technical Writing
● Strong problem-solving
● 4+ Years of Customer Service Experience
● Demonstrates self-awareness.
● Action-oriented and an effective decision-making.
● Strong relation/analytical skills for internal and external customers. TRAINING/EDUCATION
Univ. of Maryland Univ. Col B.S. in Cybersecurity Management and Policy 2017 190 Credits Completed 3.16 Final GPA
Completed Courses
● Practical Applications in Cybersecurity Management, Oct 2017
● Cybersecurity Policies, Plans and Programs, Aug 2017
● Certified Ethical Hacking (CEH) Course, Aug 2017
● Cybersecurity in Business, Jun 2017
● Cybersecurity in Government, Jun 2017
● Cisco Certified Network Associate Routing & Switching (CCNA), Mar 2017
● Installing/Configuring Windows Servers (Microsoft Certification) Course, Jan 2017
● Principles of Digital Analysis, Jan 2017
● Digital Forensics, Oct 2016
● Comp TIA Security Plus Information Assurance Level 2 Course, Oct 2016
● Fundamentals of Networking, Aug 2016
● Cybersecurity Processes and Technology, Mar 2016
● Concepts and Applications of Information Technology, Jan 2016 PROFESSIONAL EXPERIENCE
USS Pearl Harbor LSD-52, San Diego, CA August 2012 - August 2016 2nd Class Petty Officer
● Effectively trained and managed 18 divisional personnel.
● Managed 5 person.
● Humanitarian relief in Samoa, Tonga, Kiribati, Marshall Islands, etc.
● Worked with NIPR and SIPR.
● Lead division in September 2015.
● Supported over 95 operations, 630 hours, 1,000 sailors, flawlessly executed over a 3- month humanitarian deployment to Samoa, Kiribati, Marshall Islands, Tonga, Solomon Islands and New Caledonia.
● Guided war vessel through rough seas over 10 underways.
● Provided 10,920 hours of support over 2 years while serving onboard LSD-52. AWARDS
• Navy Achievement Medal (NAM) June 2016
• Admiral Flag Letter May 2015
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