Gloudis J. Whiteside

**** *. **** ******, *** # *

Raytown, MO. 64133

{816} 517-3795 ac4p7r@r.postjobfree.com

Objective: I am looking for a position that will allow me to showcase my efficiency and my attention to detail

As a customer service rep while maintaining a high

level of patience and professionalism.

Experience: Foundation King Kansas City, Ks

Customer Service Specialist 10/13 – 09/14

.First point of contact for potential customers

.Liason between potential customers and sales staff

.Setting appointments for foundation assesments

.Setting appointments for mudjacking repairs

Prostaff Lenexa, Ks

Temp 7/10 – 10-13

.Several different positions {mostly warehouse}

Encore Receivable Management Olathe, Ks

Collector 5/08 – 3/10

.First party collections {Chrysler Financial}

.Third party collections {GE Money Bank}

.Setting up payment plans

.Making settlement arrangements

Intercall Lenexa, Ks

.Conference Call Coordinator 5/00 – 11/06

.Setting up audio conferences

.Placing participants into conference call {2-1000}

.Conference monitoring

.Accounts receivable

House of Lloyd Grandview, Mo

Customer Service Specialist 4/86 – 6/98

.Taking inbound calls for field reps

.Processing orders to be shipped from warehouse

.Tracking packages

.Processing reorders for missing or damaged items

.Tracking paychecks for House of Lloyd field reps