Customer Service Sales

Gloudis J. Whiteside

**** *. **** ******, *** # *

Raytown, MO. 64133

{816} 517-3795 *********@*****.***

Objective: I am looking for a position that will allow me to showcase my efficiency and my attention to detail

As a customer service rep while maintaining a high

level of patience and professionalism.

Experience: Foundation King Kansas City, Ks

Customer Service Specialist 10/13 – 09/14

.First point of contact for potential customers

.Liason between potential customers and sales staff

.Setting appointments for foundation assesments

.Setting appointments for mudjacking repairs

Prostaff Lenexa, Ks

Temp 7/10 – 10-13

.Several different positions {mostly warehouse}

Encore Receivable Management Olathe, Ks

Collector 5/08 – 3/10

.First party collections {Chrysler Financial}

.Third party collections {GE Money Bank}

.Setting up payment plans

.Making settlement arrangements

Intercall Lenexa, Ks

.Conference Call Coordinator 5/00 – 11/06

.Setting up audio conferences

.Placing participants into conference call {2-1000}

.Conference monitoring

.Accounts receivable

House of Lloyd Grandview, Mo

Customer Service Specialist 4/86 – 6/98

.Taking inbound calls for field reps

.Processing orders to be shipped from warehouse

.Tracking packages

.Processing reorders for missing or damaged items

.Tracking paychecks for House of Lloyd field reps

Contact this candidate