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Admin assistant

Location:
Johannesburg, GP, South Africa
Salary:
13000
Posted:
March 07, 2018

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PERSONAL INFORMATION

NAME AND SURNAME : Henriette Klöpfer

ID NUMBER : 881**********

DRIVER’S LICENCE : Code 08

OWN VEHICLE : Yes

LANGUAGES : English and Afrikaans (Speak, Read and Write Proficiently)

CONTACT DETAILS : Cell Number: 076-***-****

Email: ac4p7o@r.postjobfree.com

AVAILABILITY : 2 weeks notice

Office Admin – Customer Relations

Office Automation Solutions

*Key Account Management *Product Training *Coordinating office activities and operations*Supervising*Managing agendas for upper management*

*Networking & Relationship Building * *

QUALIFICATIONS SUMMARY

QUALIFICATION

INSTITUTION

YEAR COMPLETED

Personal Care

SA Health, Skin & Haircare Academy

2009

Matric

Westonaria High School

2006

EMPLOYMENT HISTORY SUMMARY

COMPANY

POSITION HELD

DATES

Mangwane Holdings

Admin assistant

01 October 2017 to Date

Fruits from Heaven

Key Accounts

02 May 2017 to July 2017

EasyDebit (Pty) Ltd

Customer Relation Executive

July 2014 to 30 April 2017

NuDebt Management

MIS Supervisor

August 2010 to November 2016

COMPUTER LITERACY SUMMARY

PROGRAM

COMPETENCY LEVEL

MS Office Including Word, Excel, PowerPoint and MS Exchange

Proficient

Pipedrive (CRM)

Proficient

Matrix marketing (CRM)

Proficient

QUALIFICATIONS DETAIL

QUALIFICATION

INSTITUTION

YEAR COMPLETED

In Service Training Courses

SA Health, Skin & Haircare Academy

2009

Facial Therapy

Manicure & Pedicure

Make-up

Waxing

Swedish Massage

Nail Technology

Anatomy & Physiology

Business Administrative

Matric

Westonaria High School

2006

Subjects:

English

Afrikaans

Home Economics

Science

Tourism

Typing

EMPLOYMENT HISTORY

COMPANY NAME

POSTION

NATURE OF BUSINESS

LOCATION

PERIOD OF EMPLOYMENT

JOB DESCRIPTION AND DUTIES:

COMPANY NAME

POSTION

NATURE OF BUSINESS

LOCATION

PERIOD OF EMPLOYMENT

JOB DESCRIPTION AND DUTIES:

Reason for leaving:

Owner sold business

COMPANY NAME

Mangwane Holdings

Admin Assistant / Reception

Funeral Policies

Meyerton

May 2017 to date

-Filing

-Printing of Contracts

-Sending all communication to clients

-Submission of Death Claims

-Arranging of Ambulance services when needed

-Allocating cash payments

-Sourcing new business.

-Arranging charity events

-Scheduling of meetings

-Ordering of market material

-Answering of phones, taking messages

-Debit order submission

Fruits from Heaven

Office Manager

Fresh produce distribution

City Deep

May 2017 to date

-Maintaining existing clients.

-Maintained accurate records of all pricing changes daily.

-Dealing with staff.

-Ensuring orders go out on time

-Maintain the stock limits.

EasyDebit (Pty) Ltd

POSITION

Customer Relations Executive / Support

NATURE OF BUSINESS

Payment Solutions

LOCATION

Alberton

PERIOD OF EMPLOYMENT

July 2014 to April 2017

JOB DESCRIPTION AND DUTIES:

Reason for leaving:

No growth in the company – I am in need of a different challenge that will constantly challenge my mind

-Initiated and coordinated development of training on various platforms of the business.

-Provided timely feedback to senior management regarding client performance.

-Maintained accurate records of all pricing, sales, and activity reports submitted by Sales Executives.

-Adhered to all company policies, procedures and business ethics codes and ensured that they are communicated and implemented within the team.

-Delegated authority and responsibility with accountability and follow-up.

-Set examples in areas of personal character, commitment, organizational skills, and work habits.

-Maintained contact with all clients to ensure high levels of client satisfaction.

-Demonstrated ability to interact and cooperate with all company employees.

-Assisting clients with submissions of Batch files to the banks.

-First line of Support for all enquiries.

-Assisting clients with activation of various banking forms.

-Attention to detail, managing conference set ups.

-Managing of marketing material.

-Managing of Petty cash.

-Problem solving

-Interacted and communicated on a high level with prospective clients, encompassing good communication skills.

EMPLOYMENT HISTORY – Cont.

COMPANY NAME

NuDebt Mangement

POSITION

MIS Supervisor

NATURE OF BUSINESS

Debt Collection

LOCATION

Alberton

PERIOD OF EMPLOYMENT

August 2010 to November 2016

JOB DESCRIPTION AND DUTIES:

-Assisting clients with submissions of Batch files to the banks.

-Confirmation of payment files received from clients.

-Assisted several of clients daily via email, phone and in person; responsible for directing clients to appropriate department and answering of all general questions. Attending of meetings.

-Client Liaison and Management.

-Arranging of various Team Building to motivate tam spirit.

-Demonstrated ability to interact and co-operate with all company employees.

-Training of all new admin staff

-Dividing of daily tasks

-Eliminating any and all negative atmosphere in department.

-Interacted and communicated on a high level with service providers.

Reason for leaving:

Company re-structured and moved me over to Easy Debit which is a sister company where I assisted with admin functions.

REFERENCES

COMPANY

Person’s Name

CONTACT DETAILS

Nudebt Management

Theresa Louwrens – Personal assistant to Managing Director

082-***-****

Easy Debit Payment Solutions

Hanlie Henning – Manager

082-***-****



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