Customer Service Microsoft Office
Resume:
Good day,
I believe the position you currently have open would be an ideal fit with my experience. I am adept at managing day to day work flow activities, from providing administrative support to departmental managers to serving as point person and the “voice” of the Company.
My resume outlines my skills and knowledge in debt Collecting, Customer Service, as well as Administrative work. I believe all aspects of my past experiences can benefit your Company. Key elements which I possess for the success of the position includes the following:
Exceptional Organization and Customer Service Skills
Keen Attention to Detail
Proficient in Microsoft Office, MS Word, Excel
Commitment
Professional
Detail Orientated, Accurate, Flexible and Reliable
Team Player with the Ability to Work Effectively in any Environment
Strong Verbal and Written Communication Skills
Other qualities that I possess, which may not be readily apparent from my resume include integrity, intelligence, and high energy, along with a diverse background and range of abilities. I am one who embraces creativity, new ideas and able to work in fast-paced environments. My ultimate career goal is to grow with a company that is passionate about what they do, works above and beyond for their clients, and is well known for their explicit services.
I believe my dedication, experience, and advanced skills would be an ideal match for this position. I am eager to learn more about the position and would appreciate the opportunity to speak with you about my qualifications.
Please review my attached resume as my application for this position. I look forward to hearing from you soon.
Kind Regards,
Ursula Gertse
CURRICULUM
VITAE
OF
URSULA GERTSE
ELANDSPAD 8, GREENFIELDS, BLACKHEATH, 7580
PERSONAL PROFILE
Surname : Gertse
Name : Ursula Theresa
Identity number : 780***-*******
Date of Birth : 08/01/1978
Gender : Female
Marital Status : Married
Dependants : 2
Languages : English and Afrikaans
Health : Excellent
Criminal Offences : None
Driver’s License : Drivers license (code 8)
Hobbies : Reading
E-mail address : *******@*****.***
EDUCATIONAL BACKGROUND
School Attended : Groenberg Secondary School
Highest Standard passed : Matric
Subjects passed : Afrikaans
English
History
Biblical Study
Biology
Business Economics
OTHER QUALIFICATIONS / COURSES
Computer Literacy Course : P. J. Computer Classes
Courses : Introduction to Computers
Microsoft Windows xP
Microsoft Word 2003
Microsoft Excel 2003
Microsoft Office 2003
Reception & Secretarial Duties : JB Computing & Skills Development Centre
Subjects : Meetings
Office Equipment & Their Maintenance
Management & Administration of Office
Types of Letter Writing
Introduction to Computers
EMPLOYMENT HISTORY
1. Company : RCS
Position Held : Debt Collector
Duration : Long Term Contract
October 2009 – December 2010
Duties : Contact customers regarding outstanding payment on acc
Advise consequences due to non- payment
Arrange payment options
2. Company : International Truss System
Position Held : Receptionist / Admin Clerk
Duration : Three Month Contract ( Maternity leave cover ) May 2011 – August 2011
Duties : Answering telephone
Take messages
Copy, Filing
3. Company : Waterlinx Pool & Spa
Position Held : Receptionist/admin clerk/warranty bookings
Duration : 2 Years
: December 2011 – December 2013
Duties : Answering busy switchboard
Meet and greet customers
Filing, data capture, draw up excel spreadsheets
Warranty bookings, callback on warranties
Arrange couriers,
Adhoc duties
4. Company : Brackenfell Traffic Department
Position Held : Customer Services / Admin
Duration : 7 Months
: September 2014 – April 2015
Duties : Meet and greet customers
Complete documents and explain procedures to
Customers.
5. Company : Wescape Tissue
Position Held : Receptionist
Duration : October 2015 – March 2016
Duties : Answering the phone, Filing, Meet
And greet customer, Pastel orders, Ordering of stock, Sending out Statements
6. Company : Rainbow Polyurethane
Position : Switchboard / Admin Clerk
Duration : 08 June 2016– 24 February 2017
Duties : Answering the phone, Filing, Pastel
Orders, Weekly Wages, HR assistance,
Reason why I want to leave : Short Time was implemented.
7. Company : Ribcor Meat Products
Position : Receptionist / Admin Clerk
Duration : 2 Month Contract – 22May2017 – 21 21July2017
Duties : Answering the phone, Filing, Pastel
Invoicing, Assist weekly wages
REFERNCES
1.Company : RCS
Contact Person : Sharon Mc Donald
Position Held : Supervisor
Contact number : 073*******
2. Company : International Truss system
Contact Person : Martin Van Zyl
Position Held : Branch Manager
Contact number : 021-***-**** / 079-***-****
3. Company : Waterlinx Pool & Spa
Contact Person : Brian Stuebchen
Position Held : Branch Manager
Contact number : 021-***-****
4. Company : Brackenfell Traffic Department
Contact Person : Vanessa Beukes
Position : Supervisor
Contact number : 021-***-**** / 083-***-****
5. Company : Wescape Tissue
Contact Person : Johan Cornellison Meyer
Position : Bookkeeper / Supervisor
Contact number : 021-***-**** / 079-***-****
6. Company : Rainbow Polyurethane
Contact Person : Karin Marais
Position : HR / Admin
Contact number : 021-***-**** / 079-***-****
7. Company : Ribcor Meat Products
Contact Person : Debbie Schoeman
Position : HR / Admin
Contact number : (021-***-**** / 083-***-****
SUMMARY
I see myself as hard working, a good decision-maker, confident, goal orientated and self-motivated. This is partly why I feel that I can play a key role in your company. I am also very eager to learn and believe that with my current knowledge I will be able to do any job to the best of my ability.
Contact this candidate