Date of birth :25th February 1995
Marital status :Single
RUSSO’S NEW YORK PIZZERIA UAE 2017 TO DATE
POSITION; HOSTESS / WAITRESS / BARISTA / CASHIER / DISPATCHER
Providing a warm welcome for customers.
Ensure that guess should be all the time safe, happy, satisfied to guaranty their second visit.
Learning the names of & building relationships with regular customers.
Ensure timely delivery of all food & beverage items to customers.
Understand menu content and keeping up to date with any menu changes.
Answer guest queries in a polite and helpful manner.
Ensuring all hotel corridors are kept clear from rubbish, glassware and crockery
Looking after guests with special needs i.e. dietary requirements, allergies.
2014 – 2015 SOLIDARITY LAW OFFICE MOLYKO, BUEA
prepare and manage correspondence, reports and documents
organize and coordinate meetings, conferences, travel arrangements
take, type and distribute minutes of meetings
implement and maintain office systems
maintain schedules and calendars
arrange and confirm appointments
organize internal and external events
handle incoming emails, mail and other material
set up and maintain document management systems
set up work procedure
2015-2016 SALES/COSTUMER SERVICE, GUINNESS CAMEROON S.A BUEA (CAMEROON)
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed
University Of Buea 2012 - 2015 Attestation of Results [ pending certificate]
Christ the King College 2010 - 2012 G. C. E. ‘’A’’ Level Certificate
Staff college 2005 - 2010 G.C.E. ‘’O’’ Level Certificate
Fluent in both English and French
An outgoing and likable personality
Strong presentation skills
Strong negotiation skills
Good time management
Available upon request (telephone number with names and email if any)+