Data Entry Customer Service
Resume:
Tara Lynn Sanchez
Cedar Park, Texas 78613
************@*****.***
Objective: To provide direction and coordination to achieve smooth business relations for the owner and other staff. Provide customer service to all patients, vendors, and public.
Work Experience:
August 2016 –
March 2017 Front Office Coordinator
Austin Cancer Centers, Round Rock, Texas
Greet and assist all patient and visitors upon arrival and departure
Answer front office phone – same day appointments, provider calls, and for staff
Serve to assist check in of patients, collect co-pays, deductibles and/or balance on account
Ask for ID and insurances – verify insurance
Collect new patient paperwork – enter all information in patient demographic section of chart, load insurance, and encounter paperwork
Schedule all follow up appointments and clear quality check list
Scan medical records to HIM
Sort all mail
Communicate significant information to appropriate team members and document in a clear, concise and accurate manner
Promote teamwork approach by offering information, advice, and assistance to all staff
September 15, 2014 –
August 5, 2016 Medical Records Clerk/Transcriptionist
Meridell Achievement Center, Liberty Hill, Texas
Coordinate and supervise all unit correspondence
Chart analysis of discharge patients to ensure all documents are completed and signed
Medical transcriptionist for weekly doctor notes, Admission Psychiatric Evaluations and Discharge Summaries
Medical records releases for courts, law offices/attorney, continuation of care providers and/or private use for family/patient by following protective health information policies
Medical records retention
Medical forms upkeep and update per the needs of the facility
Special department projects
Communicate significant information to appropriate team members and document in a clear, concise and accurate manner
Promote teamwork approach by offering information, advice, and assistance to all staff
March 16, 2013 –
September 14, 2014 Left the dialysis company due to spouse’s hours changing to overnight duty with APD in homicide
March 1, 2012 --
March 15, 2013 Administrative Coordinator – (title change)
Satellite Dialysis of Round Rock, Round Rock, Texas
December 1, 2006 --
March 1, 2012 Administrative Supervisor – (new owners)
Satellite Dialysis of Round Rock, Round Rock, Texas
Work in collaboration with the Clinical Manager to provide leadership, direction, and coordination of day to day business
Answer phones, direct calls, monitor/screen calls, take messages, and/or provide information as appropriate.
Coordinate and supervise all unit correspondence
Coordinate admissions and discharges – assist with set up of continuation of care or relocation
Compile statistical data for ESRD Network 14-Crownweb data entry
Billing and Monthly Reporting
Payroll
Medical Records Supervisor- Daily maintenance and updating patient charts
Computerized health records system – update and train
Monitor supply costs – place orders and maintain office equipment
Liaisons with other team members within the unit and corporate
Attend unit meetings, take minutes
Special Unit Projects
DHS license, certifications and business and other license renewals
Communicate significant information to appropriate team members and document in a clear, concise and accurate manner
Promote teamwork approach by offering information, advice, and assistance to all staff
January 2004 –
November 30, 2006
Unit Secretary
Capital at Round Rock, Round Rock, Texas
Direct secretarial support to the Head Nurse, Nephrologists, and staff
Answer phones, direct calls, monitor/screen calls, take messages, and/or provide information as appropriate
Daily maintenance and updating patient charts
Daily computerized data entry and word processing tasks
Patient Admissions and discharges – assist in setup with continuation of care or relocation
Daily preparation of laboratory requests
Compile statistical date for ESRD Network 14
Quarterly chart thinning and storage of records.
Maintain all laboratory supplies, office supplies, and patient chart supplies.
sort incoming mail
Communicate significant information to appropriate team members and document in a clear, concise and accurate manner
Promote teamwork approach by offering information, advice, and assistance to all staff
July 2002 –
January 2004 Unemployed – just moved north of Austin from Bay City and elected to stay home with my youngest child until he started school.
July 1999 –
July 2002 Materials Management Coordinator
Matagorda County Hospital District, Bay City, Texas
Direct secretarial support to District Materials Manager;
Answer phones, direct calls, monitor/screen calls, take messages, and/or provide information as appropriate.
Maintain all personnel files for the departments
Payroll
Maintenance of office files
Computerized data entry and word processing tasks
Place orders for all office supplies: store room stock, equipment, cartridges, and furniture.
Create Purchase Orders from inventory to order hospital supplies
Maintained cell phones and pagers
Maintained copier & fax machines
Sort incoming mail for all departments and process outgoing mail
Inventory control & merchandise flow.
Communicate significant information to appropriate team members and document in a clear, concise and accurate manner
Promote teamwork approach by offering information, advice, and assistance to all staff
October 1996 --
July 1999 Administrative Assistant
Matagorda County Sheriff’s Office, Bay City, Texas
Perform direct secretarial support to the County Sheriff and Chief Deputy
Answer phones, direct calls, monitor/screen calls, take messages, or provide information as appropriate.
Payroll.
Maintained department files
Receive payments and post monetary ledgers received from fines, cash bonds, and miscellaneous collections for weekly Sheriff’s Report
Prepare requisition forms
Organize certified classes required for officers to attend
Process invoices for accounts payable.
Maintained cell phones/pagers
Sort/deliver daily incoming mail/packages to appropriate divisions.
Maintained office equipment
Maintained informational bulletin boards.
Served as backup in Warrants Division-records
Served as backup in the Identification Division-records
Communicate significant information to appropriate team members and document in a clear, concise and accurate manner
Promote teamwork approach by offering information, advice, and assistance to all staff
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