Customer Service Representative
Resume:
Tawanda Luellen
Objective:
To obtain a challenging position that encourages and challenges me not only to utilize my Customer Service, Business Management and Organizational Skills, but also to increase my talents and abilities that I have obtained over the years.
Work Experience:
Direct Energy 2 016- Present
Customer Service/Sales Representative
Assisting customers with bill invoices
Processing payments via credit cards and processing orders
Providing customers with product description and information
Selling of warranties for service
LTD Commodities 2 015 – 2016
Customer Service Representative
Assisted customers with bill invoices, processing payments via credit cards and processing orders
Provided customers with product description and information Sam’s Club 2 014 – 2015
Customer Service Representative / Cashier
Assisted in checking out customer’s sales while promoting products to be sold
Promoted membership upgrades
Displayed sampling products to be sold
First Transit 2 012 – 2014
Customer Service Representative
Assisted with directional information via telephone. Maps were sent via email to assist customers with travel directions Advised customers on best travel directions to reach all destinations. Fresh Express 2 009 - 2012
Inspector
Responsible for raw material inspections and Insured product freshness
Inventoried product receivables
Verified as well as identified information quantity and condition of orders prior to shipping
Communicated raw product issues to appropriate departments
Inspected all to insure orders passed control prior to items being packed for shipment Education:
New Birth Training Center 2010
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