Customer Service Manager

West Valley City, UT ***** PHONE 385-***-**** *************@*****.***

SAVANAH LYNN JONES

QUALIFICATIONS

Excellent customer service skills. Able to work collaboratively in a team as well as work independently. Ability to multi-task, prioritize and manage time effectively.

EMPLOYMENT

12/2017 – Present Dickeys Barbeque Draper, UT

Catering Manager

- Interact with customers & provide the deal of the day.

- Call potential new companies for catering opportunities.

- Plan, direct & coordinate activities for catering operations.

- Open/Close & Food prep duties.

10/2016 – 05/2017 Convergys Taylorsville, UT

Customer Service w/RCI

- Greeted customers warmly & provided excellent customer service.

- Verified all information is correct & updated if needed.

- Determined & routed incoming calls to correct department.

- Ensured accuracy when documenting calls.

- Coordinated & booked travel arrangements for individuals.

06/2016 – 08/2016 Village Inn Taylorsville, UT

Server

- Greeted patrons once they are seated & presented menus.

- Took food orders, entered into system & served customers.

- Accepted payment for the meal.

- Followed all relevant health department rules and regulations.

12/2015- 03/2016 Family Dollar WVC, UT

Cashier

- Greeted customers & provided excellent customer service.

- Received payment by cash or debit/credit cards.

- Issued receipts, refunds & change due to customers.

- Counted money in register at beginning & end of shift to ensure that amounts are correct.

06/2015 – 06/2016 Fresh Market Taylorsville, UT

Cake Decorator

- Decorated cakes for all occasions.

- Baked cookies & bread.

- Stocked bakery items when needed.

- Cleaned kitchen area & wash dishes.

EDUCATION

Diploma, Taylorsville High School 2014

REFERENCES

Available upon request

Contact this candidate