Customer Service Sales

Professional Summary

Work History

Education

Skills

JOSEPH ORTIZ

San Antonio, TX (C) 210-***-**** **************@*****.*** Customer and results-oriented customer service/sales rep with 4 years experience. successful at troubleshooting and handling customer support issues in a timely manner. Provides exceptional customer service through active listening and problem solving. Successful sales rep eager to learn more. Works well in a fast paced environment. Guest service assistant 11/2016 to Current

Destination XL – San Antonio, TX

Provides service to all customers by discussing their needs and up-selling product sold in store or online. Completed register duties such as handling money, and knowing all register functions. Made sure store was always clean and presentable.

Customer Service Representative 11/2015 to 11/2016 JCPenney – San Antonio, TX

Assisted customers by selling them store merchandise, and resolved all complaints or questions. completed register duties, kept department looking clean and presentable.

Call Center Customer Service Rep 05/2015 to 11/2015 Alorica San Antonio – San Antonio, TX

Provided over the phone customer service by discussing product guidelines, and selling product and upgraded add ons. Resolved all customer complaints and questions. Kept cubicle looking clean and presentable. High School Diploma: 2014

Oliver Wendell Holmes - San antonio, Texas

4 years in the customer service/ sales industry

Good communication skills

Good computer skills

Exceptional sales skills

Good data entry skills

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