IT Management
Resume:
Phillip Eugene Martin
Gainesville, Georgia 30507
*******.*.******.**@*****.***
SUMMARY
Seasoned IT Professional seeks Management position. Experience with a wide range of software and hardware along with field technician and network administration experience guarantees insight on how to best manage and implement any project efficiently and within budget.
HIGHLIGHTS OF QUALIFICATIONS
25+ years experience; 10+ years contract/private business, 5 years field tech, 6 years Network Administration, 5 years IT Director (15+ Years Leadership).
Management/Business Experience
Planned and managed expenditures ranging from $125K grant to $1.2Mil+ budget
Obtained and managed bid processes and requisitions processing
Coordinated large scale software rollouts, including off the shelf and proprietary software
Managed large scale installations of hardware including 600+ workstations, Data center migrations
Supervision of departments, various contract employees, outside contractors and venders
Training of various personnel ranging from staff/teachers/administrators to field technicians
Audit prep and compliance SAS70, SSAE-16 SOC1, SOC2 TYPE I/II
Established and maintained ongoing business relationships with numerous vendors
Managed hosted application environment for intranet and internet accessible applications and databases Technical Knowledge
Operating Systems
Windows Server -NT, 2000, 2003, 2008, 2012 Active directory, Group Policy, DHCP, DNS, PowerShell Windows 95, 98, XP, 7, 8.0/8.1, 10
Various flavors of Linux OS, install
Web Servers MS IIS 6.0, 7.0, 7.5+, Apache; install, support MS SharePoint 2003/05/08/13; install/migration, support Helpdesk Track-IT, Spice works; install, configuration, support Virtualization Server/Client
VMWare Server; ESX/I, Virtual Center, Horizon/View Microsoft; Virtual Server/Hyper-V
Networking infrastructure, planning, design, implementation and maintenance of wired and wireless networks Cisco; ASA 55xx Firewall, WCS, 440x wireless controller, wireless access points standalone/LWAP,WPA2, RADIUS
HP Switches; install, configure, upgrade
Database MS-SQL 2000/2005/2008/2012; install, cluster setup/support Sybase SQL 9/10; install, support MySQL; install, support - PGSQL; install, support Oracle 10.x; install, support Programming Software Visual Studio .NET; install, support Network monitoring What’s UP Gold – Zenoss - OpenNMS - Wireshark E-mail filtering GFI SPAM filter, e-mail archiver, local/cloud; install, configuration, support Backup/replication software, tape, disk to disk, cloud; install, configuration, maintain Symantec/Veritas Backup Exec / VEEAM – local/cloud / Zerto Computer Hardware Maintenance/Upgrade/Repair of desktop/laptop/server hardware Dell-Gateway/MPC-HP- IBM
System imaging and deployment Symantec Ghost / LANDesk / MS System Center/Server Antivirus TrendMicro, Symantec, Kaspersky, Enterprise wide deployments Technical Knowledge, continued
Client Management/Patching - LANDesk security suite - MS-System Center, WSUS, Enterprise wide deployments Web access filtering Websense security suite, install, configuration, maintenance, integration with Cisco ASA MS ISA Server 2000, 2004+
Productivity Software MS-Office, Visio, OneNote, Project; 2003/07/XP/10/13/16+, OpenOffice Adobe; Acrobat suite, Photoshop, Premier
E-mail Systems MS-Exchange 6.5, 2000, 2003, 2010/13/16+, installation, migration Blackberry Enterprise Server, installation, maintenance and support Finance Software MS-Dynamics GP (Great Plains); install/migration/support/user training MUNIS finance software technical/OSDBA, Tyler Forms, Self Service (supported installation/server backend/user training)
WORK EXPERIENCE
ACS – Affordable Computer Solutions - Private consulting/contracting Owner/Project Manager/Sr. Systems Engineer Aug 2015-Present
Managed various private and local government projects o Customers have included; lawyer offices, financial planners, local chamber of commerce office, consulting/problem solving for other IT companies with stalled projects
Services provided include
o Cabling; new and upgrading of existing installations o Server migration/virtualization
o Data recovery from failing/failed hardware
o Network troubleshooting/ISP issues/migration
o Consulted on existing projects that were stalled/had unresolved issues o Clean-up of projects abandoned or left incomplete by previous companies INVeSHARE Inc.
Director of IT Aug 2010-Aug 2015
Management of IT department supporting:
Internal/Development and Production networks; Primary (GA) and DR site (NJ) o 3-Tier Architecture - Test and Production networks with MS IIS frontend, custom .Net application layer and SQL server cluster backend, Load balanced with F5 load balancers, iSCSI (web/app - VMs) and fiber channel
(MS-SQL cluster) storage array
o Design/installation of out-of-state full mirror (identical) DR (disaster recovery) site hardware/software, etc. o Planning/Implementing/Testing of DR (disaster recovery) plans for User/Office/Data Center levels. o Developer support for MS .Net/SQL/IIS shop including dedicated development network and assistance with upgrade/migration of tech stack each cycle
Remote and hands-on helpdesk support for up to 70+ employees; including local office workers/developers, remote and overseas contractors
Supported MS-Dynamics GP (Great Plains) finance software technical/OSDBA, (supported installation/server backend/user training)
o Assisted with general troubleshooting, including wire transfers/ACH, check printing, etc.
Project planning and implementation including:
o 50+ hardware to VMWare server conversions:
o Migration local storage to SAN/iSCSI, VMWare 4.0 to 5.5, 6.0, etc., o Server OS upgrades from Win Svr 2000/03 to Win Svr 2008/12 o Application upgrades; MS SQL, IIS, vStudio, Dynamics (Great Plains), Cisco Call Manager (migration 4.x 8.6.1)
o Data center relocations including full racks, servers, data circuits, and cutover with min downtime. o Complete office/branch office relocations and setup including all office equipment, cabling upgrades and re- homing users with minimal downtime.
Prep and compliance with SAS70, SSAE 16 SOC1, SOC2 TYPE I/II audits
Customer/Partner Relations
o Business concept and technology presentations to various potential customer and investors/partners o Coordination with business partners and customers to troubleshoot technology compatibility Capital Data Service Inc. Jan 2008-Aug 2010
Network Engineer
Responsible to for handling service calls including phone support, remote and on-site for 300+ customers
Conducted site surveys for potential customers
50+ VMWare server conversions, including migration to SAN/iSCSI/FC, VMWare 3.5 to 4.0, etc.
Installation of various hardware and software, IBM, HP, WatchGuard, SonicWall, Cisco, etc.
Design and Installation of 100 site, 3 state VPN network
Coordinated remote installation of phone and computer equipment by way of contracted staff Gainesville City Schools Jul 2003 – Jan 2008
Network Administrator
Responsible to for designing, building, and maintaining network at district level consisting of 2200+ computers
(1200 desktops/1000 laptops), 6700 users (students/staff) 35+ servers, in an Active Directory Environment, 90%+ VMware.
Implementation of 200+ access point/10 location wireless network.
Implementation of 100+ switch/2200 drop/10 location wired network including a conversion from HP to Cisco network equipment
Maintained and migrated network from Windows NT/Novell thru 2000, 2003 Server with ADS, and MS-Exchange 6.5, 2000, 2003.
Oversaw migration to MUNIS financial software technical/OSDBA, Tyler Forms, Self Service (supported installation/server backend/user training)
Assisted with general troubleshooting, including wire transfers/ACH, check printing, etc.
Oversaw design and implementation of 1gb fiber WAN including conversion from vendor managed to privately owned cabling/equipment.
Implemented district level e-mail archiving to comply with Federal Law
Implemented disaster recovery/secondary site for district offsite backups
Arranged installation of electrical generator to allow for 24/7 operation of hosted applications
Supervision of student interns for apprenticeship program Gainesville City Schools Jul 1998 – Jul 2003
Computer Systems Analyst
Responsible to for designing, building, and maintaining network at Gainesville High School consisting of 500+ computers, 10 servers, in an Active directory environment. Network administration of over 1100 users.
General maintenance and support of 500+ desktops and support of over 30 servers system wide.
Technical advisor for Gainesville City Schools INTECH training (3-years) Education
AIU (American InterContinental University) enrolled pursuing Bachelors of Business Administration
Lanier Technical Institute, Oakwood, GA, Graduated 1998 Microcomputer Specialist Degree
R.W. Johnson High School (Vocational Tech Program), Oakwood, GA. Class of 1995 Professional Memberships
PAGE (Professional Association of Georgia Educators) 2008-present
ISTE (International Society for Technology in Education) 1998-present
Served 2 + years on CDWG advisor committee
Served on Gateway/MPC Inc. K12 Educational advisory board 2006-2008
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