Manager Project

Sriram M

E-mail: *******@*****.***

Home Phone: 91-44-245*****

Mobile: 919*********

OBJECTIVE

To seek a challenging and demanding position where my leadership qualities, project management and people management skills are fully utilized. Challenging assignments in Business requirement analysis/operations and by understanding the nuances of the business to solve the problems.

Key Accomplishments and Roles

Strong Expertise in Operational Efficiencies, Productivity & Time Utilization, Operations Project

Planning, Marketing. Preparing and maintaining critical spread sheets to track provisions, creating

dashboards and organising monthly operation review meetings. Proficient in Finance, banking and

account operations, expertise in people management and project management.Interfaced with key

clients for mapping requirements, making presentations and delivering need based product

solutions.

Led teams across broad financial and business disciplines. Focused teams on business objectives

and tracked progress to ensure project milestones were completed on time, on budget and with

the desired results.

Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and

managed change effectively in rapidly evolving global business environments.

Defined processes best suited to each project. Creating detailed project road maps, plans,

schedules and work breakdown structures.

EXPERIENCE

Employer: Inquvent Software Services

Client:

Team Size: 4

Role: Data Warehousing Business Analyst (Dec 2016 - Till date)

Responsibilities:

Managing projects from initiation stage to closing for software development and security projects.

Facilitate Failure Modes and Effects Analysis sessions and Root Cause Analysis session to assess.

Mitigate and communicate risk associated with operational and technical change.

Conferring with project personnel to identify and resolve problems.

Negotiating with suppliers to obtain resources or materials.

Establishing a project communication plan.

Preparing project status reports by collecting and analyzing information and trends.

Creating a project charter, project scope statement, and project management plan using standard SDLC and

agile methods.

Determine the structure and necessary project management processes for project.

Defining a baseline for performance measurement.

Ensuring successful integration of project work across multiple roles.

Making effective & efficient use of resources throughout the project.

Provide formal user interface design and requirements documentation.

Maintaining contact with user for purpose of prototype or design evaluation and adherence to acceptance

testing procedures.

Responsible for design of systems for several major projects.

Lead several project teams in internal process redesign and new software implementation efforts.

Worked with clients on high-priority projects using the Software Development Life Cycle.

Designing and implementing team Systems Project Documentation Template, resulting in less FTE per project.

Creatively coordinate all projects, resources and teams to ensure potential issues are avoided.

Make use of outstanding, friendly yet professional communication skills to work with and train team members.

Hone in on personal skills and continually keep up to date on new innovations in information technology.

Consistently ensure the necessary resources are available for the smooth sailing of all projects.

Ensure projects are feasible and objectives are attainable.

Develop creative strategies that incorporate and utilize all team members best skills and abilities.

Ensure projects are moving along according to budget.

Assistant Manager Band 2 in ICICI Bank Ltd, Chennai

(Feb. 2010 - Sept. 2014)

Worked as Assistant Manager Band 2 handling reconciliation of accounting transactions with

respect to banking transactions in Collections and Payments (Cash Management services),

Handling payables and receivables, prepare and review project reports and handling Nostro

Accounts and credit cards. Effectively handled project management activities PAN-India for

e-reconciliation development in e-reconciliation system resulting in automation of entries.

Experience in Investment banking operations where Mutual Fund, Capital Markets are the prior

concerns in maintaining long term relationships with customer

Replaced and eliminated time-consuming manual process saving 2 hrs and drastically

Increasing reporting capabilities..

Create and executes project plans and revise them as appropriate to meet changing

requirements,

Identify resources needed and assigns responsibilities and deadlines.

Managing day-to-day operational aspects of a project and scope, including requirements gathering

Reviews deliverables prepared by teams passing on to the client / business owners.

Communicates with internal clients to identify needs and evaluate alternative business solutions.

Performed revenue and TAT analysis for the bank especially with regard to provisions on a daily

basis, showing the financial status of the bank.

Strong team management skills with the ability to motivate team towards maximum productivity,

quality, followed timely escalation in solving the problem. Also involved in migration of projects.

Having hands on experience with various Banking applications like Trade Factory, Finacle and

e-reconciliation.

Role Played: Business Analyst

Project Description:

Manual reconciliation of entries between the Nostro and the Ledger reduced to large

extent through UAT process resulting in automation of entries in system saving time and

manpower. This project was most successful and was recognized in the Bank.

Analyze internal customer needs and participates in designing the business process

requirements and is responsible for completeness and quality of functional design.

Analyze gaps and perform impact analysis after understanding customer requirements.

Provide functional expertise & guidance to the internal & external customers (BFSI)

Prioritize business requirements based on IT feasibility and business criticality and schedule

releases.

Communicate release dates and release plans with Business users & IT Team.

Client Manager/Accounts Executive in Williams Lea India Ltd .Chennai.

(Sept. 2008 – May, 2009)

Worked as Client Manager/Account Executive in Williams Lea India Ltd. Chennai

Identifying, developing, maintaining business with the client.

Experience in Project Management and interacting with customers and understand their

requirements.

Maintaining regular contacts with customers and follow up customer requirements.

Marketing of products to the International Clients and conduct meetings for required process

changes.

Delegation of work to the designers and estimating how much time taken for artwork

Interfacing with key clients for mapping requirements, making presentations and

delivering need based product solutions.

Maintaining excellent relations with clients to generate avenues for additional business.

Assistant Manager (Operations) in “Siemens Information Processing Services Ltd.”, Chennai .

(July- 2007 – June, 2008) – Closure of Business

Reporting to Senior Manager, Operations, responsible for managing 40 associates.

Exceeding the client’s expectations in achieving the quality percentage of 99.2%.

Monitor, develop and guide teams through strategies & initiatives that support business.

Designing manpower requirements to optimize production and quality standards.

Focus on strategy issues and suggest improvements related to work processes and

operations.

Responsible for overall supervision of project, managing quality and deadlines.

Prepare reports on productivity and quality and submit to Senior Manager.

Act as a liaison between the Team Members and Management in smooth running of the

process.

Conducting Performance appraisal for the Team Leads every 6 months.

Interact with Management for workforce development and training related issues and have

best practices meeting for improvement of the process.

Record to report function informing the senior management regarding

process workflow and fixing of Project management time for meeting the deadlines.

Associate - Voice / transaction process in “WIPRO BPO SOLUTIONS LTD,” Chennai.

(Jan 2003-Aug 2005)

Direct Customer Interface (I/B & O/B)

Appraisal / Valuation / Title Checks & Credit Evaluations

Computing & Underwriting Disbursements

Back-Office Processing & Post – Closure support functions.

Handling Customer Grievances and building Relations.

Preparation of Reports & Email support operations.

SLA / CPM – Parameter Adherence.

Trained by U.S. Specialists in Mortgage processing operations.

EDUCATION

M.B.A. from Anna University, Chennai

M.C.A. from University of Madras, Chennai

B.Com. from University of Madras (SRM Arts and Science College, Chennai),

AWARDS

Been awarded “Indian Management Fellowship” (IMF) certificate for excellent

performance during the training in customer relations – Coca-Cola Project.

PERSONAL DETAILS

Date of Birth : 12-09-1978

Languages Known : Tamil, English

Skills : MS Office, People management

Address : CS-9 Navin’s Tara Gardens

: 4/318, Old Mahabalipuram Road,

Kottivakkam Chennai - 600041

Contact this candidate