Russell E. Glorioso

***** ******** ***** #***

North Royalton, Ohio 44133

(c) 440-***-****

ac4oo2@r.postjobfree.com

OBJECTIVE: BUSINESS SUPPORT

I am seeking a position in a competitive and challenging environment where I can use my knowledge and skills to help the company surpass its goals while growing professionally.

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QUALIFICATIONS: An innovative and determined self-starter with excellent communication and people skills: with a reputation for:

*Strong Interpersonal Rapport *Team Leadership/Coordination *Troubleshooting/Resolving

*Creativity/Resourcefulness *Presenting/Negotiating/Closing *Task Completion/Deadlines

*Staff Management/Development *Planning/Organizing/Implementing *Learning Quickly/Adapting ACHIEVEMENTS:

NEGOTIATED 6-YEAR LABOR AGREEMENT by diligently planning and bargaining issues for benefits, hours, vacation, grievances and attendance, successfully meeting contractual needs for an 80-member local and i ncreasing average pay by 5 % the first year. CONTRIBUTED & PARTICIAPTED IN GAIN SHARING PROJECT by analyzing areas of company production, waste, supplies, and safety issues, resulting in f irst quarter savings of $ 125K with and average payout of $ 400 per employee.

INDEPENDENTLY MANAGED AND LOCATED NEW SUPPLIER in quick response to damaged materials for project, e liminating 2 days o f d owntime and s aving $ 2500 i n c osts. TRAINED & MOTIVATED NEW EMPLOYEES by demonstrating proper working procedure, safety policies and contractual rights, thereby maintaining a secure work environment and i ncreasing productivity by 1 5%.

PROFESSIONAL EXPERIENCE:

Route development manager. The Fussy Cleaners. 2015- present Actively solicit new customers both residential and business for our route services consisting of free pick-up and delivery of dry cleaning. Support assigned drivers and stores in territory. Meet sales volume goals. CERTIFIED LAWN TECHNICIAN T ruGreen 2 015-2015

Analyze customers landscapes and provide solutions, sell new products and services to customers Russell E. Glorioso

13811 Oakbrook Drive #102

North Royalton, Ohio 44133

(c) 440-***-****

ac4oo2@r.postjobfree.com

Actively seek new sales opportunities

CUSTOMER ADVOCATE Bank Of America 2 010-2013

Problem solving and offering solutions for valued customers, sales and upgrading products to fit customers needs, customer relations, assisting new employees. SALES REPRESENTITIVE/

FINANCIAL ADVISOR R.E.G. Financial 2000- 2010

Performed customer relations duties, participated in customer sales process, general organization of office. Assisted in training of new employees and responsible for increasing sales. OWNER/ MANAGER Pizza productions LLC. 2007- 2010

Handled all operating functions from scheduling employees and customer relations to inventory and Payroll. Trained employees and handled marketing to increase sales. SUPPORT TEAM/ Weyerhauser, Inc

UNION COMMITTEMAN Valley View, Ohio 1995-2000

Participated on the safety committee that was significant in achieving 80 months without a lost time accident. Union representative on a joint company/union gain sharing committee that produced profit gains of $125K the 1st quarter implemented. Helped the union negotiate a new 6 year labor contract that brought about favorable changes for an 80-member local. PRESIDENT/OWNER D&G Landscaping, Inc

Parma, Ohio 1987-1994

Performed general administrative functions associated with running a small business. Increased work productivity by implementing new methods and equipment. Developed and maintained lines of communication between employees and customers to ensure completer satisfaction. EDUCATION/TRAINING :

Bachelor of Business Administration – Management / Labor Relations Major (Cleveland State University); Business Training Seminars on Pensions, 401 (k) and Retirement Benefits (Pace International Union); Dupont STOP Safety Training (Weyerhauser); Exposure to ISO 9000 Procedures and Quality Issues.

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