Russell E. Glorioso
North Royalton, Ohio 44133
(c) 440-***-****
***********@*****.***
OBJECTIVE: BUSINESS SUPPORT
I am seeking a position in a competitive and challenging environment where I can use my knowledge and skills to help the company surpass its goals while growing professionally.
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QUALIFICATIONS: An innovative and determined self-starter with excellent communication and people skills: with a reputation for:
*Strong Interpersonal Rapport *Team Leadership/Coordination *Troubleshooting/Resolving
*Creativity/Resourcefulness *Presenting/Negotiating/Closing *Task Completion/Deadlines
*Staff Management/Development *Planning/Organizing/Implementing *Learning Quickly/Adapting ACHIEVEMENTS:
NEGOTIATED 6-YEAR LABOR AGREEMENT by diligently planning and bargaining issues for benefits, hours, vacation, grievances and attendance, successfully meeting contractual needs for an 80-member local and i ncreasing average pay by 5 % the first year. CONTRIBUTED & PARTICIAPTED IN GAIN SHARING PROJECT by analyzing areas of company production, waste, supplies, and safety issues, resulting in f irst quarter savings of $ 125K with and average payout of $ 400 per employee.
INDEPENDENTLY MANAGED AND LOCATED NEW SUPPLIER in quick response to damaged materials for project, e liminating 2 days o f d owntime and s aving $ 2500 i n c osts. TRAINED & MOTIVATED NEW EMPLOYEES by demonstrating proper working procedure, safety policies and contractual rights, thereby maintaining a secure work environment and i ncreasing productivity by 1 5%.
PROFESSIONAL EXPERIENCE:
Route development manager. The Fussy Cleaners. 2015- present Actively solicit new customers both residential and business for our route services consisting of free pick-up and delivery of dry cleaning. Support assigned drivers and stores in territory. Meet sales volume goals. CERTIFIED LAWN TECHNICIAN T ruGreen 2 015-2015
Analyze customers landscapes and provide solutions, sell new products and services to customers Russell E. Glorioso
13811 Oakbrook Drive #102
North Royalton, Ohio 44133
(c) 440-***-****
***********@*****.***
Actively seek new sales opportunities
CUSTOMER ADVOCATE Bank Of America 2 010-2013
Problem solving and offering solutions for valued customers, sales and upgrading products to fit customers needs, customer relations, assisting new employees. SALES REPRESENTITIVE/
FINANCIAL ADVISOR R.E.G. Financial 2000- 2010
Performed customer relations duties, participated in customer sales process, general organization of office. Assisted in training of new employees and responsible for increasing sales. OWNER/ MANAGER Pizza productions LLC. 2007- 2010
Handled all operating functions from scheduling employees and customer relations to inventory and Payroll. Trained employees and handled marketing to increase sales. SUPPORT TEAM/ Weyerhauser, Inc
UNION COMMITTEMAN Valley View, Ohio 1995-2000
Participated on the safety committee that was significant in achieving 80 months without a lost time accident. Union representative on a joint company/union gain sharing committee that produced profit gains of $125K the 1st quarter implemented. Helped the union negotiate a new 6 year labor contract that brought about favorable changes for an 80-member local. PRESIDENT/OWNER D&G Landscaping, Inc
Parma, Ohio 1987-1994
Performed general administrative functions associated with running a small business. Increased work productivity by implementing new methods and equipment. Developed and maintained lines of communication between employees and customers to ensure completer satisfaction. EDUCATION/TRAINING :
Bachelor of Business Administration – Management / Labor Relations Major (Cleveland State University); Business Training Seminars on Pensions, 401 (k) and Retirement Benefits (Pace International Union); Dupont STOP Safety Training (Weyerhauser); Exposure to ISO 9000 Procedures and Quality Issues.
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