Professional Summary

Languages

Skills

Work History

B E

***** ** *** *** *** 5, Milwaukie, OR 97267 • Home: 503-***-**** • Cell: 503-***-**** • ac4ojp@r.postjobfree.com

Innovative Manager seeks position offering opportunities for new professional and personal challeges. Self starter with a positive, can-do attitude who is driven to learn, improve and succeed. Bilingual English and Spanish

Cost estimating

Staff development

Operations management

Performance tracking and evaluation

P & L management

Human resource management

Team Building

Natural Leader

Excellent Customer service

Direct Sales

Branch Manager, 01/2016 to 10/2017

PeopleReady Labor Ready

Growth of the overall revenue of the branch.

Reviewing financial statements, sales and activity reports, and other performance data to ensure productivity and goal achievement.

Conducts regular branch meetings to ensure branch and individuals are adhering to key indicators that directly impact the revenue and forecasts of the branch. Identifies opportunities for further expansion of services amongst current client base. Responsible for overall profitability of the branch through direct sales to existing and prospective clients.

Webcam Host, 01/2007 to 01/2016

Brandi Edwards Live – Milwaukie, OR

Complete Operations of business.

Setting up and managing Online Profiles.

Recruitment and Training of all newly hired hosts

Bilingual Receptionist/ Translator, 12/2006 to 01/2008 Jackson Hewitt Tax Service – Aloha, OR

Answer multi-line phone system Schedule appointments Translate for tax preparation Filing Check disbursements.

Bilingual Front Office Receptionist, 04/2007 to 01/2008 FirstChoice Chiropractic – Aloha, OR

Answer multi-line phone system

Schedule appointments Making sure patients made all appointments and rescheduling if not Assisting patients with insurance paperwork (PIP applications, etc.) Getting charts ready for patient visits

Entering in services for billing

Making and scheduling referrals

Processing mail

Translating for doctors.

Bilingual Customer Service •, 04/2006 to 04/2007 Randstad Services – Tigard, OR

Answer phone calls in call center environment.

Process credit card orders for cell phone prepaid minutes. 11/1999 to 02/2002

Boones Ferry Electric Inc – Wilsonville, OR

Invoicing / Billing (Progress Billings and Final Billings) Tracking of all labor and materials Job Costing Enter payments and send out statements with QuickBooks Pro. Typing up contracts, lien releases and other legal documents. Customer Service Rep 1, 06/1999 to 11/1999

Labor Ready Inc – Milwaukie, OR

Answering Phones Setting up job orders Dispatching worker to job sites Hiring temp. employees Paying out at the end of day Collections Basic office operations. Certifications

Quickbooks Pro Certified