Sales Customer Service
Resume:
A E R I CA VERBLE
CAREER GOALS
My goal is to become an asset to a company
that appreciates drive and ambition. My
background is diverse and exhibits my success
but my character exudes my willingness to work
hard, ethically and learn quickly.
E X P E R I E NCE
Personal Trainer Body by Aerica March 2013 – To Current
Recruit and motivate clients to make life changing decisions for their personal health. Set sales goals annually and achieved success through networking,
lead generation and cold calling.
Product Consultant The Scooter Store April 2012 – March 2013
Daily management of customer base to effectively
manage sales pipeline. Consistently exceeds sales
quotes. Ranked #1 in total department for sales
revenue in 2012-2013. Consistently meets daily phone metrics to include inbound, outbound calls, AHT and availability. Utilize sales training techniques to ensure customer is matched to most appropriate unit for their needs, to better assist customer with mobility solutions, and Direct Sales return percentage. Selected as a
Training Mentor for new Product Consultants.
Store Manager C.D. Clark & Co. March 2012 – To December 2012
Responsible for scheduling and training staff. Effectively supervised a team of 8 employees while being
responsible for all HR responsibilities as well as payroll, employee time cards, sales reporting, budget analysis and invoice entry.
S K I L L S
MANAGEMENT EXPERIENCE
CUSTOMER SERVICE
SALES
TEAM BUILDING SKILLS
MICROSOFT OFFICE APPLICATIONS
Certified by Gem Institute of
America
aericaverble@
ymail.com
VOLUNTEER
E X P E R I E NCE OR
L E ADERSHIP
Women’s Softball League
ISSA Certified Personal
Trainer
EDUCATION
High School Diploma Grady High School
May 2001
Contact this candidate