Administrative Assistant Sales
Resume:
Sharon K. Johnson
*******@*****.***
Richmond, TX 77469
Skilled and dedicated Administrative Assistant with over 20 years’ experience coordinating, planning, and supporting daily operational and administrative functions. Highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in initial stages.
Strong Customer Service Skills
Credit Specialist
Project Management
Excellent Written/Verbal Skills
Relationship Management
Advanced Computer Skills
.
Professional Experience and Achievements:
SYSCO BUSINESS SERVICES, CYPRESS TX May 2014 – July 2017
CUSTOMER ITEM MANAGEMENT ASSOCIATE II
Creates and maintains customer catalog item needs for Sysco customer accounts across North America
oUses customer catalog software (SAP and SUS) to assign customer catalogs, filters, and restrictions based on incoming requests
oEnters customer-specific/proprietary item information
oUpdate customer specific substitutions and SWAP’s
oEnter customer item cross reference information
oMaintain customer invoice sequencing rules as requested
oNotifies appropriate parties before changes take effect
Provides support to the Sysco sales force and SBS call center team by troubleshooting customer item management issues and answering customer catalog inquiries
Guide Sysco operating companies on the steps necessary to prepare for implementing CIM processes into their daily life once they are converted to SAP
Works as part of the Customer Item Management Team to identify improvement opportunities and continuously improve team performance
SYSCO BUSINESS SERVICES, CYPRESS TX Sept 2012 – May 2014
AGREEMENT ADMINISTRATOR 1
Set up customer and Supplier agreements in SAP from data received by Sysco Sales including terms, rebate types, criteria/bases, eligibility, tiers, chargeback format and method, exclusions, rules, quantity limits, etc.
Review and process agreements that have been entered by supplier and customers in the SAP/Vistex portal.
Monitor research and updates accruals as appropriate and make necessary changes.
Review or enter approve recapture rules or agreements.
Generate and review periodic recapture summary reports, identify exceptions and expiring agreements
Continued…….
Sharon K. Johnson
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US BANK VOYAGER FLEET SYSTEMS, HOUSTON TX Oct 2010 – Jun 2011
CREDIT REVIEW SPECIALIST
Conducted credit analyses including gathering, analyzing and interpreting all types of credit information on existing and prospective customers and portfolios.
Monitored customer accounts and portfolios to detect changes that might affect their credit standing.
Prepared credit reports for new, renewal and extension for loans.
Input data gathered into databases for tracking and/or reporting to management for monthly and quarterly meetings.
Coordinate credit portfolio review process.
US BANK VOYAGER FLEET SYSTEMS, HOUSTON TX Sept 2005 – Oct 2010
ADMINISTRATIVE ASSISTANT/ACCOUNTS REPRESENTATIVE
Provided administrative to Senior Vice President of Sales and Relationship Management. Collect and interpret data to produce reports and presentations: conduct special projects; coordinate meetings; compose correspondence and other documentation as needed.
Independently handle numerous and varied administrative and support staff duties of a complex and confidential nature.
Collected and analyzes data to create graphs, maintained records and databases, prepared specialized reports using a variety of PC software.
Organized filing system, photocopy documents and maintain calendar for Senior VP and Relationship Managers.
Supported the sales initiatives for the Voyager Sales Team, Channel Partners, and Marketing Partners.
Processed credit applications, handled incoming sales and cross-sell calls.
Assisted with conference & implementation calls for the Voyager Fleet cards.
CITY OF LONG BEACH/HARBOR DIVISION, LONG BEACH, CA Dec 2003 – Apr 2005
SECRETARY
Provided clerical support to the Director of Communications and the division.
Prepared correspondence and reports utilizing Microsoft Word, Excel, Access and other software applications.
Greeted division visitors, received and screened telephone calls and scheduled division meetings.
Coordinated various special events for division.
Prepared and maintained employees time keeping.
Prepared monthly events calendar for Harbor Board of Commissioners and Harbor Directors.
Maintained the Director’s calendar and arranged travel accommodations.
Education:
Compton Community College, Associates of Arts Degree
California State University, Northridge
Gendarme Institute – Certificate, Computerized Medical Billing
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