Cherelle Bennett
** ********* ******, ********, ** 06112
Phone: 860-***-****
Email: ac4ogr@r.postjobfree.com
Summary of Qualifications:
Positive and proactive professional who possesses a calm demeanor with demonstrated patience in difficult situations
Inhibits superior communication skills while articulating product/company to customer benefits
Effective interpersonal skills with ability to build rapport with clients and close sales successfully
Professional Skills:
Interpersonal Skills
High Volume Communications
Conflict Resolution
Cash Register Operations
Customer Service
Merchandising
Processing
Loss Prevention
Sales
Hosting
Work History:
Icing; West Hartford, CT February 2016 – December 2017
Cashier
Consistently organized and maintained a presentable environment for all customers
Rapidly and efficiently assisted a diverse population of customers in selecting requested products
Operated cash register ensuring company compliance and security protocols
Forever 21; West Hartford, CT January 2015 – January 2016
Customer Service Associate
Actively tended to an array of customers identifying their immediate needs
Answered customer inquiries involving apparel, purchases, and company policies
Presented a warm and inviting greeting allowing for comfortable customer approach
Promptly deescalated any customer conflicts by upholding professionalism and directing solutions in a positive manner
Hollister; West Hartford, CT April 2014 – December 2014
Customer Service Associate
Created an appealing atmosphere while engaging with customers
Exceeded commission expectations seizing customer opportunities for upselling
Provided product information for various customers
Victoria Secret; West Hartford, CT March 2013 – March 2014
Customer Service Associate
Responsible for specific areas throughout the store, assisting with loss prevention efforts
Assigned appropriate fitting rooms and ensured products were purchased or returned to designated areas
Met or exceeded sales goals on a consistent basis demonstrating professionalism
Anticipated customer needs and desires by pairing with quality products and providing options
Yielded a high percentage of credit card participation and signing
Education:
High School Diploma Classical Magnet High School Hartford, CT