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Customer Service Sales

Hartford, Connecticut, 06112, United States
March 02, 2018

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Cherelle Bennett

** ********* ******, ********, ** 06112

Phone: 860-***-****


Summary of Qualifications:

Positive and proactive professional who possesses a calm demeanor with demonstrated patience in difficult situations

Inhibits superior communication skills while articulating product/company to customer benefits

Effective interpersonal skills with ability to build rapport with clients and close sales successfully

Professional Skills:

Interpersonal Skills

High Volume Communications

Conflict Resolution

Cash Register Operations

Customer Service



Loss Prevention



Work History:

Icing; West Hartford, CT February 2016 – December 2017


Consistently organized and maintained a presentable environment for all customers

Rapidly and efficiently assisted a diverse population of customers in selecting requested products

Operated cash register ensuring company compliance and security protocols

Forever 21; West Hartford, CT January 2015 – January 2016

Customer Service Associate

Actively tended to an array of customers identifying their immediate needs

Answered customer inquiries involving apparel, purchases, and company policies

Presented a warm and inviting greeting allowing for comfortable customer approach

Promptly deescalated any customer conflicts by upholding professionalism and directing solutions in a positive manner

Hollister; West Hartford, CT April 2014 – December 2014

Customer Service Associate

Created an appealing atmosphere while engaging with customers

Exceeded commission expectations seizing customer opportunities for upselling

Provided product information for various customers

Victoria Secret; West Hartford, CT March 2013 – March 2014

Customer Service Associate

Responsible for specific areas throughout the store, assisting with loss prevention efforts

Assigned appropriate fitting rooms and ensured products were purchased or returned to designated areas

Met or exceeded sales goals on a consistent basis demonstrating professionalism

Anticipated customer needs and desires by pairing with quality products and providing options

Yielded a high percentage of credit card participation and signing


High School Diploma Classical Magnet High School Hartford, CT

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