Quality Engineer Manager
Resume:
Resume’
Martin J. Thompson
Louisville Ky. 40228
******.*.********@*******.***
Professional Experience:
Program Quality Manager (LSC Spares)
Sr Supplier Quality Engineer II
Quality Assurance/Quality Control Engineer
Six Sigma Specialist (Raytheon)
Customer Liaison – Ford Motor Co. (K.T.P. 5 years)
ASQ -Certified Quality Manager
ASQ -Lead Auditor Certified
ASQ -Quality Engineer
ISO9001:2008 Certified Lead Auditor
Six Sigma Green Belt Certification- (JCI)
Quality/Launch Engineer (JCI)
Process/Project Engineer
Procurement Quality Engineer (BAE)
Metal forging and extrusion (automotive)
Plastic Injection Molding (automotive)
Auto Cad LT 2007 Certified
Optical Inspection Equipment (various)
Coordinate Measuring Machine
Computer Programming, Systems Analysis, (degreed)
Microsoft Office- Excel, Word, Power Point etc
Employment History:
Raytheon, IIS - Warfighter Support Center. Louisville, Ky. 4/12/2012 to Present.
Multiple roles: Mission Assurance - Receiving Inspector, Sr. Quality Engineer.
WSC Site Quality Lead - Patriot Launching Stations.
LSC Spares Program - Program Quality Manager.
Responsibilities include:
Serve as the Site Quality Lead for Raytheon Mission Assurance.
Assign work with time frames for completion, mentors the team in selection of appropriate problem
solving methods and techniques and provides instructions and explanation of assignments and job
techniques; checks progress of work; reviews, accepts, modifies or rejects work of team members
Responsible for the QMS Program compliance of ISO9001:2008.
AS9100 Internal Auditor – Review production and manufacturing processes to ensure technical
compliance with government contracts.
Responsible for program product selloff and collaboration with Government DCMA
Maintain open communication with DCMA and DLA regarding performance of contracts
Provide metrics to DCMA and DLA monthly/bi-annually regarding performance of the contracts
Develop, maintain and control of the Quality Assurance Plan
Facilitates the rapid response team, often referred to in Industry as Quick Response Quality Control)
3rd Releases Purchase Requisitions in SAP PRISM reviewing Contracts and applying Testing
requirements, Q-Notes and relevant Quality Requirements
Performs Gap Analysis such as identifying differences between current process and contract
requirements
Reviews all contracts and technical data packages prior to Purchase Order Placement and signs as
applicable
Apply Problem solving methods and techniques. Receive, accept, modifies or rejects work of team members.
Additional responsibilities include: Receiving Inspector QE. Program Product Sell-off. Collaboration with Customer (DLA) and Government DCMA. Review contracts and technical data packages prior to sell off.
Raytheon IIS – Warfighter Support Center (continued)
Additional Duties include:
WSC (Warfighter Support Center) Supplier Mission Assurance team - Site Quality Lead.
Responsible for Site Program compliance to ISO9001:2008.
Receiving Inspection – Final Inspection verification for all program required receipts.
Internal Lead Auditor - AS9100:2000 – duties include: training site personnel of auditing theory and processes to ensure technical compliance.
Patriot Launching System. Mission Assurance Oversee. Duties include: Receiving units, Storage,
PMCS, and Final Delivery to D.O.D. Provide metrics to PMO weekly regarding performance and
Highlights.
Perform Gap Analysis identifying differences between current process and contract requirements.
Supervise Preventive Maintenance, Pre-Delivery Prep and Delivery of Patriot launching Stations.
Develop, maintain and control the program Quality Assurance Plan and Procedures.
BAE SYSTEMS – Louisville, Ky. 4/21/08 to 4/12/2012 (contract thru Aerotek)
Supplier Quality Engineer - Procurement, Quality and Compliance. Site Receiving Inspector.
Supplier Source Inspections, Various Site Quality initiatives.
Duties Include: Support to DOD Supply Base in procurement of purchased goods.
Support Final Assembly for Navy Programs
Review and analyze quality data in support of factory teams and management reporting.
Perform site audits ensuring ISO compliance, processes and work instructions.
Support Quality Systems 3rd party audits.
Participant in the Customer’s Material Review Board (MRB)
Accomplishments include: Reinstated the Supplier Certified Inspection Audits.
Sypris Technologies - Louisville Ky. 3/20/04 to 3/12/2008
Quality Engineer / Process Engineer for Automotive Forge/Machining Plant
Duties include: Customer Liaison to Ford, John Deere, and additional automotive customers.
TS16949 Team lead in successful obtainment of TS compliance
Trained team mates in analytical skills in Root-cause analysis, corrective / preventive actions
Demonstrated strong oral and written communication skills, developed solutions to complex process Problems.
Worked extensively with Engineering, Design, ability to work constructively with Program and Functions.
Provided leadership and motivation to all departments toward continuous improvement and strategic goals.
Provided support to multiple areas involving diverse technologies and processes
Competent in computer skills: Excel, Word, Power Point
Conducted audits of processes and identified existing or potential deficiencies in compliance with customer requirements
Accomplishments include:
Champion of Scrap Reduction team resulting in 67% improvement,
Reduced Customer Rejects 43% in 2007.
Introduced multiple cost savings projects: Work Standardization, Operator PM's, Continual Improvements. Designed Process Standards/Gages to eliminate Scrap and improve processes.
Reduced Machining coolant usage 26% utilizing decanting, statistical control, recapture.
Standardized Machining Processes reducing Set Ups from (min.) 4 hrs to 1 hrs.
Worked with Corporate Leads to initiate Lean Product Development.
Lead participant in 5S Teams
Johnson Controls Incorporated - Shelbyville, KY 9/24/2001 to 1/31/04
Ford Liaison/Quality Engineer: Site Supplier Representative to the KY Ford Truck Plant
Worked exclusively with KTP Quality Managers, Launch Engineers, and Product Vehicle Teams (PVT).
Responsibilities: representing JCI in Ford departmental meetings resolving internal Quality concerns, directing new Product Launch. VRT (vehicle review team), VQR, Daily FCPA (audit) reviews
Site Lead over Corporate Warranty Department coordinating Quality improvement initiatives.
Quality Engineer/Supervisor: Oversee six (6) Quality Technicians.
Maintained J.I.T. sequenced receiving, repairs, inspections, quality audits, and campaigns.
Accomplishments include: JCI Shelbyville Division won the JCI Corporate Gold Award for Quality the last 4 years. Only one QR (nonconformance) remained un-rescinded since my initial start date. (4yrs)
Green Belt Project – Split Seams - resulted in 23% reduction in customer warranty. Participated in three Product Launch styles resulting in zero non-conformances.
Prescotech Industries, Incorporated – Louisville, KY 1/1996 to 9/2001
Quality Assurance Manager – Fabrication / Non-Metallic Die Cutting
Duties included: working exclusively with the Engineering, Operations and Production Management to oversee International Non-Metallic Fabrication/Die cutting Plant utilizing QS 9000 Quality Disciplines.
Responsibilities - Directing departments in Quality applications of FMEA, PFMEA, PPAP, APQP.
Primary problem solver/negotiator resolving Customer issues and Suppler rejects.
Accomplishments include: ASQ Manager Certification, ASQ Quality Engineer Certification
Supplier reject/cost reduction 41% 1997
Magnum Mold & Tool Corporation - Louisville, KY 3/1992 to 1/1996
Quality Assurance Engineer, Promoted to Quality Manager in 6/1993 – Plastic Injection Molding Appliance/Computer industry. Plastic Injection Molding plant equipped with full service machine shop.
Responsibilities: QA Manager of Metrology lab overseeing Design, Development, New launch submittals. Daily production.
Education:
Jefferson Community College Louisville, KY 1980 to 1982
Completed: Basic college credit requirements
Watterson College Louisville, KY 1978 to 1979
Associates degree - Computer Programming and Systems Analysis
Memberships:
Project Now (YMCA) - Youth Program.
Landmark International - Change Management Systems
Personal Attributes:
Strong technical expertise in Military mechanical, electro-mechanical, and electronic sensitive devices.
Procurement, Program Quality, Supplier Quality, and/or Program oversight experience, including ISO 9001:2008 and AS9100 working knowledge.
Experience in SAP (creation, development of auto generated reports).
Analytical skills in Root-cause analysis, corrective / preventive actions.
Excellent oral and written communication skills; ability to develop solutions to complex process problems; ability to work constructively with Program and Functions.
Customer focused, team player, excellent interpersonal and leadership skills with a can-do attitude and high personal integrity.
Ability to lead and motivate others toward continuous improvement and shared success in order to meet strategic goals.
Strong planning, facilitating and team-coordination skills.
Flexibility to support multiple areas involving diverse technologies and processes.
Competence in computer skills: Excel, Word, Power Point
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